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Recent reviews
Hannah
1. Initial Appointment and Miscommunication I called to book an appointment for my car, which had previously broken down. Your staff assured me that I could drop the car off early, and that they would try to take a look at it before the scheduled appointment time if possible. This seemed like excellent customer service. However, when I arrived the following day, no one was aware of my booking. The staff claimed to have no record of our conversation the day before, and I was told that the earliest available appointment would now be in two weeks. 2. Broken Down Car at the Garage Upon attempting to move my car into position, the vehicle failed to start again, making it clear that the problem had not been addressed. The receptionist demanded that I move the car, despite it being inoperable. I was unable to comply, which only added to my frustration. 3. Unfulfilled Promises and Lack of Communication After two weeks, I called to follow up, only to be told that your team was on lunch and I’d have to call back. The next day, I was informed that my car still hadn't been looked at, and I was rescheduled for another two weeks. Each time I called, I received the same vague excuses, with no real action taken. After several weeks of repeated calls, I was told that the necessary equipment (referred to as "dollies") to move my car was unavailable, but again, I was told to wait another two weeks. 4. Unacceptable Excuses and Incompetence After six weeks of delays, I was informed that the garage was unable to move my car due to the "rough" concrete surface it was parked on. This excuse, along with the complete lack of accountability, was both unreasonable and unacceptable. 5. Rude and Unhelpful Customer Service When I tried to resolve the situation, the receptionist became dismissive and rude, failing to apologize for the inconvenience I had endured. The lack of courtesy shown only compounded my frustration. 6. Final Straw: Lack of Preparedness On the day I arrived to recover my car, I was again met with confusion. The staff had no recollection of my scheduled pickup, and the person I spoke to could not access the keys because they were locked in a safe. After much persistence, I was told the keys were simply in a drawer. When I inspected my car, I found that parts of the engine had been removed and left on the passenger seat, which explained why the car hadn't started. 7. Resolution with Another Garage Finally, after seven weeks of frustration, I had my car towed to TC Harrison Ford in Peterborough, where they immediately fixed the issue and reassembled the engine—all in a single day. This entire experience has been an exercise in incompetence and poor customer service. I have been misled, ignored, and treated with a complete lack of professionalism. I expect an immediate response to this complaint, including a formal apology and an explanation of how you intend to prevent this from happening to other customers in the future.
Anthony Rodriguez
This was my first (and last) time using StubHub. I purchased concert tickets 3 weeks ago. Of course, my credit card was charged immediately but the confirmation email stated that my tickets would be emailed closer to the concert date. 24 hours before the concert, I still had no tickets. I contacted Stubhub & was told that this was normal & that my tickets would be available the day of the concert at 5pm (3 hour before the concert). I actually live 3 hours from the venue so this was pushing it really close. By 5pm, I still did not have tickets. I contacted Stubhub again & they told me that the seller never submitted the tickets....meaning I never had tickets! The previous conversation informing me that my tickets would be available at 5pm was completely false, there were never tickets to provide. The rep on the phone said that I would get a link emailed to me ONE HOUR before the concert. The link would let me know if there were alternate tickets available, if not, I could request a refund. I explained to the rep that I had to drive 3 hours to the venue & it did not make sense to drive to a concert that I had no tickets to. He then told me he would escalate the issue & call me back in 30 minutes. I sat in my car waiting for a phone call that never came. I called back & spoke to a different rep (who I had to explain the situation to all over again). All she did was repeat herself by telling me "that is our policy and you have to follow it." I asked her why the reps I was speaking to were not following what they were telling me. I understand a policy (even though it's ridiculous) but I don't understand bad customer service....telling a customer that they WILL have their tickets when there are no tickets....and telling a customer they would be contacted in 30 minutes, then not calling. Then the nerve to tell a customer that they have to follow rules. After all this back & forth, I obviously decided not to make the drive without the tickets. As a plan B, I would wait until one hour before to see if there were tickets available & transfer them to a relative that lives closer to the venue. However, after the link was sent to me, it said there were no tickets available and my only option was to request a refund. AAAANNNNDDD the refund would be processed in 8 days. In conclusion, I purchased tickets 3 weeks prior, credit card immediately charged....only to be told that I MIGHT have the chance at tickets one hour before the concert. Only to be told no and my money would not be returned to be until another 8 days. Never. Again.
Jill T
I usually rate the quality of Sistema goods highly, but after recently contacting them about a disappointingly faulty drink bottle, I have been provided with the lowest possible customer service. I would like to warn other customers that their warranty is ultimately worthless as they do not follow through on feedback. They have shown complete disregard for the customer experience. I have contacted them several times over several months (starting mid Jan 2025) on multiple platforms (email, social media, web-form) with no reply. Finally, after I resubmitted the request again and advised that I would escalate via the ombudsman (late Mar 2025), I received a promise to send a replacement product. This did not eventuate, so I followed up again, to no reply again. I actually can't really believe a reputable international company could behave in such an unprofessional manner. There is no phone contact, and while my experience was eventually excused as a 'programme glitch which has since been rectified', the international consumer relations manager has yet to send me a tracking number for my product replacement. I'm seriously disappointed and would not trust their products or warranty again.
jose gabriel trivino
All good on the measuring blood glucose, gut health and diet recommendations. But all these perks mean absolutely nothing when (1)you don't own your data: once you leave the app you lose all your measurements, which are very valuable. Not to mention that they keep it for themselves and use it as they see fit. (2) recurring ghost charges: after the significant initial investment, you continue paying as long as you use the app....and even if not. Once you have used the most of the app you simply forget you have it, but ZOE does not forget to charge every single month without even bothering to send receipt by email so you are aware of these charges. A year has passed and I just noticed of 12 of those monthly charges. Once you cancel the subscription (remember, the results from the measurements you paid for are gone) they still charge one or two months in advance.
Dennis Herrmann
When I’m under tight deadlines, the last thing I want to deal with is writer’s block or the pressure of crafting the perfect sentence. What this app gives me is a reliable starting point something structured, thoughtful, and adaptable. I can test phrasing, adjust tone, and reorganize flow in real time, all while staying focused on the message. Even when I’m completely stuck, it offers pathways forward that feel natural, not robotic. That alone has changed how I work under pressure. Instead of staring at a blinking cursor, I’m shaping ideas with momentum, which has made tight turnarounds feel more manageable and less overwhelming.
umar shehzad
This was my second holiday to Thailand booked with this company through the same man ,Dan Peters. Once again excellent flawless service provide by him before and during holiday . Answered any queries and concerns I had throughout . Very polite and professional service delivered by this young man . 100% recommend using this company and agent Dan Peters if you want a great package holiday . Once again a big thank you to the Al-Buraq Travels team and of course especially Dan Peters for my second holiday booked through you . You’re a star 🌟 🌟
Travis Gauna
I ordered a left front fender for 2001 Honda Civic it was suppose to be delivered next day and they put me off for three days said get and got it 4 days late and when got it was an after market part as well as scratched when delivered took me time to put on due to not bolting up being after market and talked to them no compensation for waiting 3 extra days for delivery or scratched part definitely never used again I'd rather use lkq pick a part ordered part April 12th and got it 17th order number CPX25103208745454
nox Sere
Wouldn't even considering to give them a star if I could have! 40quids to print a boarding pass! need to do online check-in two days ahead? Unreal! Scam scam scam we end up paid the same price as non low cost airline. Onboard seat small! Not even water for passenger. Air con to no existing! Stuffy can't breath on the plane. The worst do not fly with them.
Christina B
The brace just slides off my dog's bum, it does not stay in place! How is this supposed to work when it doesn't stay in place?! How can I possibly get every single dog hair off it now to return it? I have to try it on my dog so that request is unreasonable in my opinion. I was also charged a duty/tax charge to receive the item.
angelica gonzalez
Terrible way to deliver a package….. The first time they didn’t leave my package in my front door they just they just threw it in my front yard,and this second time they threw it at the door but really hard I heard it from far away…good thing I didn’t buy nothing made out of glass…but not a good way to deliver the packages 😕
giveme EVE
I understand it is free and expensive, but somethings need to be more clear. Also the verification process needs more work, like how sketchy it is. Not you but Gamesafer asks for face scans? I used this server provider for a while and things have changed-- for the worse. Getting time is hard, a measly 4 hours.
Cody Zunda
The phone they sent me I couldn't call out with out it cutting out the phone was the shock volt s55 and customer service wouldn't help also they wouldn't update my address on my account even after I gave my proof then they shut my phone off and won't turn it back on so I was stuck with wifi only
Mark Corey
If I could give unsubby no stars I would. I used unsubby to cancel my subscription to Paramount +. More than. enough time went by for the cancellation to take place. However, lo and behold I was billed by Paramount +. Never will use them again. I ended up cancelling Paramount + on my own.
Vanessa perchaluk
