4.8
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The person that did my loan was great!
Her name escapes me at the moment, but she did ask fantastic job from beginning to end walking me through the whole process. I had a very good experience and will definitely be a DuGood customer for a long time!!
Always a pleasant experience when dealing with DuGood employees. Loan process was short and sweet. Thank you again!
I recently financed my new car through DuGood Credit Union, and the entire process was exceptional from start to finish. What really stood out was how easy and stress-free they made everything. From the moment I inquired about loan options, the staff was transparent, friendly, and incredibly responsive.
They offered a competitive interest rate that beat what I was quoted at several dealerships, and the loan officer took the time to explain every detail clearly—no hidden fees, no surprises. The approval process was quick, and I was able to complete most of the paperwork online, which saved me a lot of time.
It’s rare to find a financial institution that makes you feel both informed and cared for, but DuGood delivered on both fronts. If you’re in the market for an auto loan and want a team that genuinely wants to help you succeed financially, I highly recommend DuGood Credit Union.
I have been with this credit union for 32 years. All staff have always been helpful and kind. Ms. Jada today walked me through a process, and verified security for me. She is a great help with a wonderful attitude!
We're on a mission to DO GOOD for Southeast Texas by helping our members achieve their hopes and dreams. We believe you matter most...and deserve 5-star service. Your experience is important to us! Should you have any questions or concerns, please feel free to contact us at marketing@dugood.org.
7505 Eastex Frwy, 77708, Beaumont, United States
4.8
4K reviews
Replied to 12% of negative reviews
Typically replies within 24 hours
The person that did my loan was great!
Her name escapes me at the moment, but she did ask fantastic job from beginning to end walking me through the whole process. I had a very good experience and will definitely be a DuGood customer for a long time!!
Date of experience: April 18, 2025
Always a pleasant experience when dealing with DuGood employees. Loan process was short and sweet. Thank you again!
Date of experience: April 18, 2025
Very easy and clear process to finance my car.
Date of experience: April 01, 2025
The loan process was brief and efficient. I didn't have any issues and the loan officer very friendly and worked quickly on my loan application.
Date of experience: April 18, 2025
Date of experience: April 15, 2025
Hi everyone have a nice happy day long.always remember me I will do also
Date of experience: April 18, 2025
I recently financed my new car through DuGood Credit Union, and the entire process was exceptional from start to finish. What really stood out was how easy and stress-free they made everything. From the moment I inquired about loan options, the staff was transparent, friendly, and incredibly responsive.
They offered a competitive interest rate that beat what I was quoted at several dealerships, and the loan officer took the time to explain every detail clearly—no hidden fees, no surprises. The approval process was quick, and I was able to complete most of the paperwork online, which saved me a lot of time.
It’s rare to find a financial institution that makes you feel both informed and cared for, but DuGood delivered on both fronts. If you’re in the market for an auto loan and want a team that genuinely wants to help you succeed financially, I highly recommend DuGood Credit Union.
Date of experience: April 16, 2025
Date of experience: April 16, 2025
I think her name was Banessa. Very knowledgeable and professional...
Date of experience: April 16, 2025
Opening a new account was so easy. Wendee was very knowledgeable and answered all my questions. Very enjoyable experience.
Date of experience: April 16, 2025
I have been with this credit union for 32 years. All staff have always been helpful and kind. Ms. Jada today walked me through a process, and verified security for me. She is a great help with a wonderful attitude!
Date of experience: April 16, 2025
The young lady that I spoke with was very helpful and explained everything very clearly
Date of experience: April 12, 2025
Sandra and Charla answered every question we had , cause this was our first home equity loan . Just took a little more time than we expected, not knowing about all home equity loan laws . But was pleased with all the help and the answers we received, both Sandra and Charla were very pleasant to us , even when we has a stupid question…
Date of experience: April 11, 2025
Reply from DuGood Credit Union
Hi Debra,
We're so glad that Sandra and Charla were able to walk you through the home equity process! There's a first time for everything in life - so rest assured, there are no stupid questions. We're glad you wanted to be well-informed about your lending experience. Thank you so much for trusting us with your home equity loan! We're truly grateful for your business!
DuGood is always a great experience. The refinance was from start to finish was easy to accomplish. During the same time we opened a business account and were also satisfied with Tammy and the Vidor Team. Dugood in General is a great place to bank.
Date of experience: April 11, 2025
Reply from DuGood Credit Union
Hi Atasha and Eric,
Thank you so much for your kind words! We're honored to help with your refinance and your new business. We wish you great success! Thank you for choosing DuGood!
DuGood made refinancing my auto loan so easy by assisting me through texts to complete the process. Kristin was so helpful and patient through the whole experience!
Date of experience: April 12, 2025
Reply from DuGood Credit Union
Hi Sarah,
We're thrilled to hear you had such a great experience! Thank you for the kind words about Kristin and for choosing DuGood. We hope you're enjoying the savings!
Thanks to the Jasper Dugood branch for making my loan process fast and hassle free!!!A ++++++++!!!!!
Date of experience: April 12, 2025
Reply from DuGood Credit Union
Hi Niles,
It was our pleasure to help! We so appreciate the kind review and the shout out to Jasper branch. Thank you for choosing DuGood!
My experience with DuGood credit Union was above average. The employee that assisted me was patient, friendly and knowledgeable. She explained everything about the accounts that would be useful for me.
Date of experience: April 08, 2025
Reply from DuGood Credit Union
Hi Marcell,
We're so pleased to hear it! Thank you for bringing your accounts to DuGood. It's always an honor to serve you!
Caryn was very helpful and patient dealing with a dealership that could not find ... with both hands.
Date of experience: April 10, 2025
Reply from DuGood Credit Union
Hi Janice,
Thank you for the kind words about Caryn! We're so glad she could help you navigate that situation with the dealership. We're grateful for the opportunity to help with your loan and hope you're enjoying your new ride!
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