great technology, useful for a limited time, but they keep sucking your credit card.
All good on the measuring blood glucose, gut health and diet recommendations.
But all these perks mean absolutely nothing when (1)you don't own your data: once you leave the app you lose all your measurements, which are very valuable. Not to mention that they keep it for themselves and use it as they see fit.
(2) recurring ghost charges: after the significant initial investment, you continue paying as long as you use the app....and even if not. Once you have used the most of the app you simply forget you have it, but ZOE does not forget to charge every single month without even bothering to send receipt by email so you are aware of these charges. A year has passed and I just noticed of 12 of those monthly charges. Once you cancel the subscription (remember, the results from the measurements you paid for are gone) they still charge one or two months in advance.
Date of experience: April 20, 2025