Best in Bank

15 minutes ago

DI

Thank you for always send notifications on all my reminders in such timely manners I love it it really helps me remember

6 minutes ago

SB

Love how quickly my orders arrive. Also love the variety of checks to choose from.

16 minutes ago

YO

thank you for all the attention to detail, great customer care

8 hours ago

BS

Laid off last winter, and Swaplyn became my temporary lifeline. Earned enough to cover groceries and utilities. Withdrawals never failed even at 2 AM. Forever thankful for this platform

2 hours ago

YO

Modern, capable but easy to use offering. Love the basic expense and accounting features too

3 hours ago

The person that did my loan was great! Her name escapes me at the moment, but she did ask fantastic job from beginning to end walking me through the whole process. I had a very good experience and will definitely be a DuGood customer for a long time!!

2 hours ago

IA

About two months ago Chase started trick holding federal reserve checks. First they suddenly required having an account to cash such a check. Then they required the check actually be deposited into that account before being paid out as a withdrawal. Now they claim they can not release the funds for a day so it can clear. Pardon me but as the printer of the world reserve currency the U.S. Federal Reserve is one place that should not need clearance time. They claim the change from cashing the check as a Federal Reserve insured Bank is a Branch level policy so Customer service can not comment on that, but the complaint department can claim inability to contact customer and provide fake contact info in a letter as they are closing such a complaint. Customer Service can only comment on deposits needing time to clear - even FDR deposits. I call BS. If Chase is not solvent without floating their organization reserve requirements on customer's earned paychecks then that should be noted by any and All who think their funds are safe there. By the way, yes I have been a loyal good standing customer for nearly two decades routinely cashing these checks with them. This is so far beyond acceptable since if a known amount routine FDR check is no good then neither is any dime in any bank. Blatant money grab at customer's expense via credit rating, housing, utilities and public image damage. This bank is holding customer's earnings hostage. Not sure this is legal, I know it is not loyal. Drawing $ down before it disappears - just like their service. I'm done wasting time talking to Chase about this so my box is not checked, they can respond to any of my open internal complaints with other than "our hands are tied"!

5 hours ago

MR

Very helpful and patient and waited till the issue was resolved !!! Love step . My college kids use it all the time. It’s been great 😊

5 hours ago

KP

Your app is easy to use and can contact you and talk to a representative.

6 hours ago

My issue with my recent transfer still hasn't been sorted. The receiver told me that it hasn't arrived yet. The bank is still waiting for you to give a reference number! When will this be sorted?!