Unsubby Reviews 6,030

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Hulu is great. I have absolutely no complaints. It’s just I can get a package with Hulu Netflix and one other channel that I pick through my My Verizon for only $10 a month.

Rated 5 out of 5 stars

Easy to unsubscribe. There was nothing wrong just unfortunately could no longer afford to subscribe as I have others that I like to watch.

Rated 3 out of 5 stars

I didn't like paying $19.95 to unsubscribe from Total Adblock. The fee information seemed to be hidden in all of the text on the screen. I thought it was the Total Adblock fee. It's more difficult to do this on a phone than on would think.

Rated 5 out of 5 stars

I was very stress at the time I think I lost my phone. I report to Vodafone immediately. Money was deducted and the phone number is cancelled. When I found my phone 4 hours later, I send an email to cancel the cancellation. I received a very positive reply on the same day telling me everything was fixed as nothing happened. Very happy with the service provided.



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars

I didn't like paying $19.95 to…

I didn't like paying $19.95 to unsubscribe from Total Adblock. The fee information seemed to be hidden in all of the text on the screen. I thought it was the Total Adblock fee. It's more difficult to do this on a phone than on would think.

Date of experience: April 21, 2025

Rated 3 out of 5 stars

Crooked Win Red

The charges being charged to me for deleting anything to do with win red!!
This happened too many times for me to give multiple dates.

Date of experience: April 20, 2025

Rated 1 out of 5 stars

Please this company is a scam

Please this company is a scam, My son subscribed to Micrsoft XBOX without my permission. I googled "Cancel Microsoft Subscriptions" and the first website in the search came unsubby.com Thinking it belonged to Microsoft I went ahead and cancel the subscription. I just found out they charged $19.95 to cancel the subscription. Why pay $19.95 when you can call Microsoft and cancel without paying. they are definitely a scam.

Date of experience: April 21, 2025

Rated 1 out of 5 stars
Redirected

Disgusted with this company

Didnt sign up to a subscription in the first place
they have taken money from my account and now have the audacity to try and charge me £9.95 to cancel a subscription I dont have

Date of experience: April 21, 2025

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Reply from Unsubby

Dear Kat,

We're sorry to hear about your experience and any confusion that may have occurred. At Unsubby, our role is to assist with drafting and sending cancellation letters on behalf of our clients. We assist with subscription cancellations for a fee, which is stated on our website.

If you have further questions, we kindly ask you to send us an email at support.uk@unsubby.com. We will respond to your email as soon as possible and work with you to find a solution.

Best regards,
Unsubby Customer Care

Rated 5 out of 5 stars

It was simple and easy

Date of experience: April 21, 2025

Unsubby logo

Reply from Unsubby

Dear Cody,

Thank you for taking the time to share your experience with us on Trustpilot.

We are glad to hear that you are satisfied with our service.

Best regards,
Unsubby Customer Care

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