4.8
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Harold Mohammad was a great help. I’m a first time homebuyer and was pretty overwhelmed by what all I had to do. And dealing with these large lending corporations, they can have many different addresses and Harold walked me through how to find the address and other information needed to get my coverage and also to get the documents needed to my lender. Harold definitely went above and beyond to help me out and I recommend him for your insurance needs!
When I call Kim’s insurance I have never been on hold longer than 2 minutes tops.
Their Agents are always very knowledgeable of my policy and they have always made sure my needs were taken care of.
Every agent that I have interacted with the last 3 years has always been very kind and very friendly.
Our agent Erik Hurtado was amazing! He was very helpful by explaining all our options and made sure we understood everything. I highly recommend him and Kin Insurance for all your homeowner needs.
Honestly it was beyond expectations a pro agent very helpful solved my concerns like a real professional..5Stars Thanks Sandra you were great.. Mike
Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our focus is always on you – the homeowner. And we aim to stick with you through thick and thin.
222 Merchandise Mart Plaza, Suite 228, 60654, Chicago, United States
4.8
5K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Honestly it was beyond expectations a pro agent very helpful solved my concerns like a real professional..5Stars Thanks Sandra you were great.. Mike
Date of experience: April 19, 2025
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
The salesperson, Scarlett, was terrific, patient and knowlgeable.
Date of experience: April 21, 2025
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
It was a very personalized experience, which I greatly appreciated. The instructions about qualifications and factors needed to acquire coverage were clear, and the staff followed up superbly.
Date of experience: April 21, 2025
Reply from Kin Insurance
Hi John, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Manny and the Customer Service team were helpful
Date of experience: April 17, 2025
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Erik knew what he was talking about. This is my first time buying home insurance. I was super annoyed and anxious filling out forms and calling around, until I talked to Erik. I needed to be at a certain number and it took 5 minutes and I was set. An absolutely wonderful person. This will be my go to from now on for all of my insurance needs. #EDubb
Date of experience: April 18, 2025
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Harold Mohammad was a great help. I’m a first time homebuyer and was pretty overwhelmed by what all I had to do. And dealing with these large lending corporations, they can have many different addresses and Harold walked me through how to find the address and other information needed to get my coverage and also to get the documents needed to my lender. Harold definitely went above and beyond to help me out and I recommend him for your insurance needs!
Date of experience: April 19, 2025
Reply from Kin Insurance
Hi Chris, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
When I call Kim’s insurance I have never been on hold longer than 2 minutes tops.
Their Agents are always very knowledgeable of my policy and they have always made sure my needs were taken care of.
Every agent that I have interacted with the last 3 years has always been very kind and very friendly.
Date of experience: April 18, 2025
Reply from Kin Insurance
Hi Leon, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
The customer service representative I spoke with was very helpful and very professional.
Date of experience: April 18, 2025
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Lauren Sanderson is the type of agent that is very easy to talk with and understand. Lauren explains all the information in detail and is very helpful. Thanks Lauren
Date of experience: April 18, 2025
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Very courteous sales person named Dylan appreciate his services
Date of experience: April 18, 2025
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
The price was better than I expected and everyone I have talked to seemed like they really were concerned about my questions.
Date of experience: April 15, 2025
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Reply from Kin Insurance
Hi Randy, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Eric was awesome to work with. He took away all of the stress I was feeling and got me the right policy at the right price. Would definitely recommend him and Kin Insurance to everybody. #EDubb
Date of experience: April 17, 2025
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
All of what they did for me the new policy the Great price Julie the Agent the timely manner everything was done Kin is the most enjoyable Insurance company I have ever worked with Thank you very much
Date of experience: April 11, 2025
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
They are always willing to help and explain every in detail. In terms I understand. They go out of the way to provide the best price.
Date of experience: April 15, 2025
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
I have been a customer for a couple of years now. Cost is great and every interaction i've had with them has been quick and seemless.
Date of experience: April 17, 2025
Reply from Kin Insurance
Hi David, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
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