Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 4 out of 5 stars

I am a first-time buyer and have enjoyed the cream so far. I appreciate the clean and research driven ingredients to target rosacea. I use it in the morning and it seems to reduce my redness a bit. I haven't been using it long but am hoping after a couple months of use that it could shrink the blood vessels and reduce some inflammation. To me the cream smells like tea tree, which i don't mind. The smell is strong which tells me that these ingredients might actually be a larger portion of the cream than fillers, etc. I will purchase again.

Rated 4 out of 5 stars

Feels really good on my skin and makes dry irritation better. I like the menthol type ointment in it.

Although my skin irritation has not cleared up completely Got u cream makes my rash area loo
k and feel better!

Rated 5 out of 5 stars

The website is very straightforward, shipping time is reasonable. It was recommended by my son’s dermatologist. He has eczema and got molluscum from playing contact sports. He has been using it consistently for over a month now and was really impressed with the results! Most of the molluscum is gone and A little product goes a long way.

Rated 5 out of 5 stars

I have a tray on my bathroom counter with all my “must haves” readily available. Whether it’s insect bites, acne, rosacea, rash- or whatever is upsetting your skin, this cream WORKS. My husband has his by the bed so he can treat every night whatever skin issue, known or unknown, arises from working in his large food garden.


Company details

  1. #7 of 128 best companies in Health and Beauty Shop
  2. #6 of 12 best companies in Herbalist

Written by the company

Official seller of Gotucream herbal skin healing cream.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars

Great cream with studied ingredients

I am a first-time buyer and have enjoyed the cream so far. I appreciate the clean and research driven ingredients to target rosacea. I use it in the morning and it seems to reduce my redness a bit. I haven't been using it long but am hoping after a couple months of use that it could shrink the blood vessels and reduce some inflammation. To me the cream smells like tea tree, which i don't mind. The smell is strong which tells me that these ingredients might actually be a larger portion of the cream than fillers, etc. I will purchase again.

Date of experience: April 21, 2025

Rated 5 out of 5 stars

This product was a miracle worker

This product was a miracle worker! My daughter struggled with her skin bumps from molluscum contagiosum on her thighs for MONTHS and they were painful. We tried what we thought was everything and she had become so self-conscious that she didn't want to wear shorts or a bathing suit. I thought we would have to resort to the painful option of laser treatments, but on a whim I tried this cream a literally, WITHIN 2 DAYS all of her molluscum disappeared COMPLETELY. I could not recommend this enough!

Date of experience: April 21, 2025

Rated 5 out of 5 stars

Excellent Healing Properties!

This is an effective solution for skin rashes, itching, etc. Makes this a great product to keep on hand! Gotucream is a safe combination of certified organic ingredients and those in addition to tea tree oil give it a fresh fragrance!

Date of experience: April 21, 2025

Rated 1 out of 5 stars

Scam be careful

Scam be careful! The product is not working and they don’t answer emails or phone calls.

Date of experience: April 21, 2025

Gotucream logo

Reply from Gotucream

Hi Ira,

We’re sorry to hear that Gotucream didn’t meet your expectations. We always aim to help our customers as much as possible and take refund requests seriously.

We noticed that you submitted your refund request at 3:34 PM and posted this review just three hours later. Our support team strives to respond within 24 hours, and your request was already in queue when this review was published.

We do not ignore emails or phone calls, and we’re proud of our 1,500+ five-star reviews and thousands of satisfied customers worldwide. That said, we fully understand that not every product works for everyone, and we’re happy to honor our refund guarantee.

Please rest assured, your refund will be processed within 24 hours. You’ll receive a confirmation shortly if you haven’t already. Please note that half of our staff is also off today due to Easter Monday.

Best regards,
Customer Support Team
Gotucream.com

Rated 5 out of 5 stars

Gone went the annoying itchy rash.

I ordered Gotucream for an itchy rash I had on my belly. I wasn't sure what it was cuz it looked unfamiliar. The itch and redness were not improving with the other topical creams I tried. Once I received (quick shipping) and immediately applied this product, the itching decreased quite a bit almost immediately. After a few days, the redness started to subside. About the time I ran out of Gotucream, the "rash" was gone!

Date of experience: January 15, 2025

Rated 5 out of 5 stars

Gotucream for granuloma annulare and Rosacea

I was diagnosis granuloma annulare, I was given 3 heavy duty antibiotics to treat symptoms. I was unable to continue treatment with the antibiotics as they were effecting my liver enzymes. In looking for a natural remedy I found Gotucream, which worked well in stopping the spread and symptoms of GA. Verses the other prescribed creams I applied. I also applied it to my face Rosacea which helped quiet the condition.

Date of experience: January 16, 2025

Rated 5 out of 5 stars

Recommend for molluscum

We love this! My daughter had a patch under her ame about the size of my hand. It took a few days to start seeing progress, then after two weeks most of the bumps were healing/healed. After a month all but one bump was gone. And now after two months that last big one is decreasing and healing.

Date of experience: February 28, 2025

Rated 5 out of 5 stars

I never ever thought a product would…

I never ever thought a product would work so fast and well!!! My grandyum can start wearing shorts and short sleeves!!! I am so grateful it stopped his itching and didn't leave yucky scars!!! We have told everyone about it!!!

Date of experience: March 04, 2025

Rated 5 out of 5 stars

The gotchacream that's truly a wonder …

The gotchacream name is truly the epitome of this product! Once you've tried it, you'll desire to use it yet again! I like how it made my skin feel while clearing away any facial blotches or dark marks. You to can gain clearer and lovelier skin in no time with this wonder cream that's
sure to please!

Date of experience: December 20, 2024

Rated 5 out of 5 stars

It works! Great for molluscum!

The website is very straightforward, shipping time is reasonable. It was recommended by my son’s dermatologist. He has eczema and got molluscum from playing contact sports. He has been using it consistently for over a month now and was really impressed with the results! Most of the molluscum is gone and A little product goes a long way.

Date of experience: April 20, 2025

Rated 5 out of 5 stars

A Miracle in a jar

If your looking for a cream that not only gets to the root of the problem, but also delivers on their promises, Gotucream is it! From poison I've to shingles, no other cream has worked more effectively to heal and ease pain. I used it for bug bites, hives and skin rashes with my family and friends. So glad to have been turned on to this natural remedy, thank you!

Kay Miracle

Date of experience: January 01, 2025

Rated 5 out of 5 stars

The O-N-L-Y Cream for Fissure

Believe me when I tell you that this is t-h-e Best Cream for any fissure. It is far better than any prescription cream. It continues to cure my problem, and it is the o-n-l-y cream I use.

Date of experience: April 20, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look