United States
Review of Assurance Wireless
The phone they sent me I couldn't call out with out it cutting out the phone was the shock volt s55 and customer service wouldn't help also they wouldn't update my address on my account even after I gave my proof then they shut my phone off and won't turn it back on so I was stuck with wifi only
Date of experience: May 15, 2024
Review of TruConnect
Customer service is awful they keeped canceling my accounts they sent me like 10 to 20 SIM cards I tried to transfer my number and they cancelled it again I finally gave up and moved on
Date of experience: April 25, 2024
Reply from TruConnect
Hi Cody, we sincerely apologize for the inconvenience you’ve endured and would love the opportunity to make things right. Please contact our Complaints team at 1-844-450-4007, and we’ll do our best to fix this.
- TruConnect
