CookUnity Reviews 13,864

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

They have really delicious meals that taste home-cooked. Not the boring, redundant meals that other services have that I have tried, packed with preservatives and salt. Customer service was attentive when I had questions.

Rated 4 out of 5 stars

Delivery: Ice only on top. No ice in the middle of the food or on the bottom of the food. The bottom ones were warm.

Please make sure to place ice packs top and bottom to ensure proper temperature
during delivery.

Rated 2 out of 5 stars

I really enjoyed the meals. They were tasty, and had many options to choose from. However, they need to improve their customer service options. There is no number to call, and email responses are too slow to actually resolve issues. I tried to change my delivery address immediately after it was processed, and got no response until it was too late to do so and they were unwilling to help in any way.

Rated 5 out of 5 stars

I have been using Cookunity meal plan for several weeks now. Every order arrives in a sturdy insulated bag with an ice pack, keeping everything chilled. The meals are fresh and not frozen. Prepared by talented chefs. You can choose to microwave or heat in the oven. I like that they have a wide variety of meal choices for different health needs or preferences. Once again great customer service


Company details

  1. #12 of 17 best companies in Meal Delivery

Written by the company

CookUnity offers flexible and convenient subscription plans that match your needs and taste. Find out more and start eating healthy every day, today.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

5-star
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Replied to 6% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars
Verified

Delivery ice packs

Delivery: Ice only on top. No ice in the middle of the food or on the bottom of the food. The bottom ones were warm.

Please make sure to place ice packs top and bottom to ensure proper temperature during delivery.

Date of experience: April 20, 2025

Rated 2 out of 5 stars

Good food, bad customer service

I really enjoyed the meals. They were tasty, and had many options to choose from. However, they need to improve their customer service options. There is no number to call, and email responses are too slow to actually resolve issues. I tried to change my delivery address immediately after it was processed, and got no response until it was too late to do so and they were unwilling to help in any way.

Date of experience: April 21, 2025

Rated 5 out of 5 stars

Homecooked Taste

They have really delicious meals that taste home-cooked. Not the boring, redundant meals that other services have that I have tried, packed with preservatives and salt. Customer service was attentive when I had questions.

Date of experience: April 20, 2025

Rated 4 out of 5 stars
Verified

I’m mostly a fan.

I chose a variety of different meals. And almost everything I had was absolutely AMAZING… except for the 2 meals that had chicken thighs as the protein. They were rubbery. Very offputting texture. so I deducted one star for the nasty chicken thighs. I have a few favorites. But I will not be ordering anything that has chicken thighs in it ever again.

Date of experience: April 11, 2025

Rated 4 out of 5 stars
Verified

I like the variety of meals

I like the variety of meals. They are easy to prepare. They accommodate a variety of diets. Sometimes the meats aren’t the highest quality, tough, chewy, fatty.

Date of experience: April 17, 2025

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