Very knowledgeable and professional.
Will showed up on time and was courteous to the present tenant. He thoroughly inspected all areas of the house, even repeating an area when photos were not up to his specs. He then walked us through all areas explaining in detail and in understandable wording each finding.
I would use Southern Charm again if I ever needed.
Southern Charm Inspection Services, LLC Reviews 142
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Will was honest and upfront about the entire process. When he inspected the home he was thorough and went above and beyond the standards. His attention to detail pointed out some details we were not aware of and were able to get fixed prior to closing. We also appreciate the Homebinder he had set up for us free of charge. This will come in very handy.
My husband and I now own four (about to be five) homes. And Will has inspected three of them! We won’t ever use anyone else, if we don’t have to.
Will is not only PROFESSIONAL and well educated on his business, but a genuinely great human being overall, whom we absolutely consider a family friend!
Thank you again Will, for doing what you do, and truly looking out for those you work with, ensuring they don’t move into a home blindsided by anything.
We highly recommend Southern Charm! Will is super knowledgeable and helped us to understand all the elements of his report so we could make informed decisions about repairs needed. His report was lengthy, thorough and had photos to help define the areas he reviewed. He welcomed any questions we had and was readily available when we called; what could have been a stressful and confusing element to navigate during the buying process was made easy by Will. We could not have asked for a better experience!
Company details
Written by the company
SCHI is a Christian based, firefighter-owned inspections company with offices in Jacksonville, Wilmington, and soon expanding into the Raleigh-Durham and Charlotte areas of North Carolina. Our inspectors are veteran North Carolina Fire Service Professionals with over 130 years of combined service to communities in Eastern, Central, and Western North Carolina. Our inspectors are all licensed through the State of North Carolina Home Inspections Licensing Board (NC Office of State Fire Marshal - Engineering Division), possessing a vast array of training and experience in the areas of inspections and/or codes enforcement for the State of NC. All inspectors are members of InterNACHI, ASHI, as well as the NC Assn of Licensed Home Inspectors
Contact info
United States
- www.southerncharmhi.com
Exceptional service! Highly recommended!
Will, with Southern Charm,did an exceptional inspection. Highly certified, very knowledgeable, and professional. No delays in presenting the report! Very communicative, giving time needed to his clients.
Date of experience: June 13, 2024
Will was attentive and informative
Will was attentive and informative. He has also been responsive to questions raised after the walk-thru.
Date of experience: May 04, 2024
Will heath came out there and did an…
Will heath came out there and did an incredibly thorough inspection and explained everything I didn’t understand.
Date of experience: February 12, 2024
Quick and Honest Reports
Will presented us with a quick and accurate report for a home we were about to purchase. The way that he puts the appliances into a folder is fantastic! I would highly recommend Southern Charm Inspection for all your home inspection needs.
Date of experience: February 09, 2024
Inspection
2nd time I had them inspect a house and outstanding job in how detailed they go.
Date of experience: February 08, 2024
Will is the best ever
Will is the best ever! He’s done 2 inspections for me and is always thorough and honest!
Date of experience: October 21, 2023
He is absolutely amazing and answers…
He is absolutely amazing and answers any questions you have
Date of experience: August 26, 2023
Professional and percise
Professional and percise
Would not mind recommending southern charm inspection to anyone
Date of experience: August 07, 2023
Easy Report
While I didn't have the pleasure of meeting Will, he did an outstanding job if detailing the issues that were found and categorized everything to the point in an easy to read format. Highly recommend if you're buying a house in Jacksonville.
Date of experience: July 14, 2023
Highly Recommend
Great work and hospitality. Will was easy to work with and was able to squeeze us in last minute. Not only did he use attention to detail while inspecting the home he gave us some great tips and pointers to use as homeowners. I would recommend him to anyone!
Date of experience: June 22, 2023
Will was very thorough and informative
Will was very thorough and informative. We really appreciated the quality of work he performed and his knowledge was very helpful.
Date of experience: June 16, 2023
Will did a great job explaining…
Will did a great job explaining problems he saw. Our inspection was for a new build 1 year review and he was very good at making sure we captured things that were warranty items with our builder.
Date of experience: May 12, 2023
Will was extremely helpful and…
Will was extremely helpful and explained everything that he was doing.
Date of experience: May 19, 2023
Great experience for first-time home buyers.
Southern Charm Inspection was exceptional at what they do and provided outstanding communication and customer service. It took a lot of stress out of our home-buying experience and we would highly recommend.
Date of experience: May 19, 2023

Reply from Southern Charm Inspection Services, LLC
5 Star Service Company (THE BEST!!)
Will spent over two and a half hours inspecting this home. From safety issues, such as the hot water being too hot to the most expensive cost, roof replacement, he did not miss a detail. Furthermore, the report was comprehensive with detailed pictures.
This information is crucial when negotiating a house from out of state. I highly recommend this company.
Date of experience: March 05, 2023
Honest
Honest, prompt, & transparent. I’d recommend Will and southern charm to any person buying in Eastern Nc.
Date of experience: February 27, 2023
Such a wonderful and professional…
Such a wonderful and professional experience. The inspector made us feel informed and supported with any questions we had and made what could have been a scary situation some concerns a very comfortable and informed experience. I highly recommend this company.
Date of experience: February 16, 2023
Thank you so mich
Thank you so mich! Your services exceeded all expectations! You found things that definitely needed to be addressed that otherwise would have been overlooked. I highly recommend any new home buyer use their services because they are very thorough and don’t overlook things.
Date of experience: February 09, 2023
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