Nomador Reviews 10,900

TrustScore 5 out of 5

4.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

We've been on Nomador for 2 months and have booked 3 house/pet sits so far. The families whose homes and pets we will be looking after seem very friendly and trusting. And it appears that they have beautiful houses with pools! It wasn't easy to get our first sit as the popular houses get a lot of applications. It took 13 applications before we had success. The platform and support have been excellent.
I will update this review after our first house sit experience.

Rated 5 out of 5 stars

Nomador was a dream come true for us! As soon as we posted our search for a house/cat sitter, we received 4 offers. We chose the one that we thought would be best (and he was!) suited for our rather challenging home situation (extremely rural and cold, rough winters). Easy communication and we felt assured through Nomador's vetting process. Highly recommended.

Rated 5 out of 5 stars

Allegra and Mikel are absolutely fantastic!
They are true animal lovers. You can feel it as soon as you meet them. And I totally trusted them right from the beginning.
Plus, they had to deal with
unexpected events at my place, and a last minute injury on my dog just before I left…..
They were so good at it and relay comprehensive with the situation.
Wonderful humans. Many many thanks for being you ❤️

Rated 5 out of 5 stars

As a long-time house sitter, (15 years), and member of several other match-up sites, I find Nomador unique. I have interviewed the owner, who consequently became a friend. Right away, I appreciated the founder's business principles--full of respect for the house sitting/traveling community, and not just in it for the money.
The homeowners I've met on Nomador are in their own category. I'll call them 'good souls,' those who have become lifelong friends. Many homeowners I've met on other sites are also wonderful folks, but on Nomador, it seems so consistently true.


Company details

  1. #1 of 6 best companies in Pet Sitter
  2. #2 of 71 best companies in Pet Store

Written by the company

Leave on vacation with peace of mind! Entrust your home and pets to home-sitters or browse through recent offers of accommodation proposed by our members.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 9% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Fantastic...

I loved how easy it was to set up an ad. The interactions were easy and it all went really well. Love this app!

Date of experience: March 24, 2025

Rated 1 out of 5 stars

Nomador have absolutely no customer…

Nomador have absolutely no customer service. I cancelled automatic payment and they took the payment anyway. I then contacted them to get a refund but they don't reply at all.

I have now raised this with my CC company.

Also, notice how often they have a negative review and then a quick influx of very strangely written positive reviews. This is a very classic technique used by companies to hide their bad reviews. Please filter and read the 1/2* reviews about nomador.

Date of experience: March 18, 2025

Rated 5 out of 5 stars
Verified

A win-win situation..

A win-win situation... Pets get to stay in their home environment, pet-sitters get to experience a home-from-home free-of-charge and it doesn't cost owners anything either.

Date of experience: March 06, 2025

Rated 5 out of 5 stars

Great experience so far

We've been on Nomador for 2 months and have booked 3 house/pet sits so far. The families whose homes and pets we will be looking after seem very friendly and trusting. And it appears that they have beautiful houses with pools! It wasn't easy to get our first sit as the popular houses get a lot of applications. It took 13 applications before we had success. The platform and support have been excellent.
I will update this review after our first house sit experience.

Date of experience: March 04, 2025

Rated 1 out of 5 stars

Non-existing customer service

Non-existing customer service. The one time password never reaches your email. They claim that they will reach you before the contract ends, but this never happened now I am paying one additional month. This is very disgusting. The concept is good and really sustainable, but the practicality of this concept is a scam

Date of experience: March 04, 2025

Rated 5 out of 5 stars
Verified

Excellent site linking me with a…

Excellent site linking me with a petsitter. It was a great exchange. I enjoyed having them stay and look after my cat and they enjoyed staying here. the whole process felt easy, and thus I would use Nomador again - the paid version

Date of experience: February 25, 2025

Rated 5 out of 5 stars

Great platform idea..

great platform idea. would be nice if confirming profile and posting photos for house hosts will be requaried prior the communication starts. Thank you!

Date of experience: February 10, 2025

Rated 5 out of 5 stars
Verified

True animal lovers and exceptional humans

Allegra and Mikel are absolutely fantastic!
They are true animal lovers. You can feel it as soon as you meet them. And I totally trusted them right from the beginning.
Plus, they had to deal with unexpected events at my place, and a last minute injury on my dog just before I left…..
They were so good at it and relay comprehensive with the situation.
Wonderful humans. Many many thanks for being you ❤️

Date of experience: February 14, 2025

Rated 5 out of 5 stars
Verified

Early either personal contact or by video conference

The non-commercial relation of owners and house-sitters managed by the platform and guidelines of Nomador. Safe, reliable and verified partnerships moderated by a controlled exchange of sensible information about people and their properties that is recommended to contact either personal or virtual by video conference in its final step.

Date of experience: February 13, 2025

Rated 5 out of 5 stars
Verified

Great website!

We've used Nomador twice and very happy about it! The website is easy to use, and the reviews of the petsitters or housesitters make it trustworthy.

Date of experience: February 10, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look