Leefproperties Reviews 177

Claire and Heather were absolutey amazing representing yogur company from Lanzarote،

Date of experience: April 18, 2025

I want to thank heather from the leef property group as she has been amazing and so helpful, she is a lovely person inside out and I coudnt recommend anyone else than her :)

Date of experience: April 09, 2025

Whilst everything seemed great on initially entering the lease, things quite quickly started to deteriorate, we ended up with a leak under the sink, the freezer door fell off, the radiator in the lounge ended up hanging on by a thread and when reported it took months for someone to organise a visit and even then it was pure luck that I was off work that day but had somewhere to be at 11am but the contractors were not willing to work around that and turned up 10 minutes before I was due to leave. These issues continued for over a year with promises that they would chase the contractors up and get them fixed, one layer of paint on the walls meant you only had to walk past them to mark them or take a layer off. And being told that we were the only flat experiencing mould to find out that multiple other flats had the same if not worse issue. Trying to get a response was almost impossible until it came to handing the keys in and now we are still fighting for our holding deposit back. Would avoid at all costs.

Date of experience: March 18, 2025

Really good company helped me move in quick and easy. Claire was a really great help too , she gave me lots of info and answered all of our questions whenever we needed help or had queries.

Date of experience: March 30, 2025

Word of wisdom to the wise. If you are thinking of renting a property with this letting agent, pay close attention to the reviews.

The 5 star reviews are coming from people's initial encounter with the agency.....property viewings, keys being handed over to their new property, and the likes.

The 1 star reviews are coming from those with lived experiences.......people who have actually lived in their properties for a considerable period of time. Those are the reviews that paint the truest picture of this agency.

As a current tenant at Millbeck House, I wholeheartedly agree with all of the 1 star reviews.

Every nightmare you could imagine with a letting agency, will be your experience living in one of their properties:

Neglected emergency repairs that lead to hazardous and unsanitary living conditions.

Property managers who will gaslight you and use intimidation tactics to force you to pay them rent while living under hazardous and unsanitary living conditions. Which is illegal by the way, and falls under tenant harassment.

Severe malpractice and deceit in their dealings/communications with you.

Will provide no alternative accommodation when the property falls into disrepair due to their negligence and incompetence.

So, be sure to know your rights as a tenant if you insist on becoming their tenant after reading these 1 star reviews.

I can only assume that this company is on the verge of going bust. Hence their absurd level of professional incompetence at every level, from the receptionist to the Director.

Bottom of the barrel scroungers who've banded together to make a quick buck, and are useless with nothing of value to offer. Your hard earned money will be far better spent elsewhere.

Review sites need to allow zero star ratings because that is my rating of this agency.

Date of experience: March 01, 2025

Heather is great. She is very helpful and will brighten up your day.

Date of experience: March 11, 2025

Met up with claire to get my keys to move in and shown around again. Extremely lovely and explained everything in detail and where everything is. Super friendly and I am pleased with my new home! Thank you so much for your patience and time!

Date of experience: March 08, 2025

Great experience with Claire from Leeds Properties
Really professional, knowledgeable and helpful lady
Could t recommend her enough
Thanks Claire

Date of experience: March 07, 2025

Claire was really helpful with my viewings and check in appointment at Pembroke Studios, highly recommend to use this lady,I've told all my friends about her
Thank you Claire , 😊

Date of experience: March 07, 2025

Lots of good reviews because they ask you to write them whilst they give you a great service. That’s until you start paying the rent. Horrendous once you become a tenant with them. An entire new build block of flats and every tenant has an issue. Don’t respond to messages or complaints.

Particular issues with Isaac and Craig who handle the complaints by simply not responding. Both of them promised in writing that maintenance issues would be resolved and then they weren’t. Escalated complaints to the director (as per their policy) they lost the first complaint and then didn’t bother to even acknowledge when I resent it.

Would do everything to avoid this lot.

Date of experience: January 19, 2025

Oliver was incredibly helpful in accommodating my early move-out request. He made the process smooth and stress-free. I truly appreciate his professionalism and support. Highly recommend!

Date of experience: February 26, 2025

i originally requested to move in april, they then pulled it forward to march. upon viewing the property, there were mushrooms growing in the kitchen. i accepted to keys as i was practically homeless and i was aware obviously of the health risks. i was told nether the less the health risks would be removed before i got the keys. to my surprise it was all left down to myself to remove. seeing it as a project, i did so. however, the issues kept coming back. nathan bleasdale - what a useless part of this company. he advised that if i reported the problems they would be fixed. i’ve lived here for 12 months and 5 people have been to the property with the issues returning again. it took them 3 months to fix a shower, that’s 3 months of having to visit my ex partner to use his shower multiple times a week. took them 4 months to provide a new washing machine. to this day, mushrooms are still here and the bathroom is covered in black mold. i reported mice, insects, the mold, mushrooms and absolutely no one has been to look into it. on multiple occasions, i would report an issue and 1 week later i would get a response ‘has anyone been in touch’ well obviously not, otherwise why would i report it. nathan, the property manager, would often not even bother to reply to my emails, this was extremely frustrating as i thought now i will not get the deposit back. i was also told the lights would be working upon moving in, this of course was not the case. one of the lights in the bedroom had blew out and i was told this was my issue to solve.

if only i knew how much stress, sickness and unpaid days off of work this flat would cause i would not have thought about moving in at all.

due to the above, ive encounter very bad sicknesses and mental health issues. absolutely disgusting service from all names: nathan bleasdale, charlotte thorpe and ciara o’grady

i pity the fool who fools for these 5 start ratings.

Date of experience: March 13, 2024

I’m writing this review because of the experience I have had with Leef property
Especially Craig Patterson
He has taken care of my property allowing me to get piece of mind with any problems which has arisen
He’s always been available by phone and email
His professionalism and skills makes him stand out
Anybody who has Craig looking after their property will be truly looked after

Date of experience: February 15, 2025

Claire was very friendly and informative. She answered all my questions and let me visit the same apartment a number of times whilst I was in the building to make comparison. Claire always answered my text messages promptly and tried to work around my availability which really helped me and she always sent me the information I required when she said I would. I would highly recommend.

Date of experience: February 12, 2025

She was very proactive in communicating and flexible with the dates.

Date of experience: February 12, 2025

Good tour. Was shown around and told about items that were going to be mended by the time of the move in date and that it will all be done asap

Date of experience: February 06, 2025

The viewing was really great
Actually I was running late but Claire was waiting and she helped me so that I can have my viewing. She was good at explaining the answers to the questions asked and was very welcoming.
But the viewing was good.
Thank you

Date of experience: February 07, 2025

Heather is a great character, and refreshingly honest.

Date of experience: February 05, 2025

Had my viewing today at Cardinal Court in Oldham.
Very professional, experienced and kind lady. explained whatever needed to be explained.

Date of experience: February 05, 2025

Heather came to do an inspection, exemplary work couldn’t ask for better service. Would highly reccomend.

Date of experience: January 30, 2025