I recently purchased a pair of shoes and overall, I’m satisfied with the quality and comfort. The product itself met my expectations in terms of design and fit.
However, I was disappointed to find hidden charges on the shipping fee that weren’t clearly stated at checkout. Transparency in pricing is really important to me as a customer, and this unexpected cost affected the overall experience. I hope the seller or platform can work on making all fees clear upfront to avoid confusion in the future.
Aside from that, the delivery was timely and the packaging was secure. If the pricing details are made more transparent, I’d be happy to shop here again.
KICKS CREW Reviews 25,142
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Arrived earlier than I expected, these shoes are so comfortable that I bought the same kind of shoes, this is the 1st time that I ever did something like this I work in the Hospital and on my feet for hours and these shoes are roomy and comfortable. Thank you so very much.
I would like to say at first, I was a little skeptical and then when I got my first order, I was 100% satisfied shoes are 100% authentic great delivery and I even had a shoe I ordered that didn’t pass a legit check and was contacted in a timely manner they ended up refunding the money to my account. They are really working behind the scenes. That makes me confident in my purchase.
The boots are exactly as described and clearly a display version of the pair of shoes. I had a huge savings compared to buying in the US, it was nearly half the cost, a bit less. Shipping was lightning quick and they are in perfect condition. I’ve used Kicks Crew to buy Onitsuka Tiger sneakers in the past and they were perfect as well. Really happy with their sourcing and prices.
Company details
- #340 of 752 best companies in Clothing Store
- #78 of 129 best companies in Online Marketplace
- #50 of 73 best companies in Shoe Store
- #24 of 36 best companies in Sportswear Store
- #3 of 15 best companies in Streetwear Store
About KICKS CREW
Written by the company

KICKS CREW is a digital community and marketplace for authentic sneakers and style.
Launched in January 2021, KICKS CREW is the world's most trusted global platform for sneakers and apparel, built on the belief in uniting communities worldwide. Unlike other marketplaces that facilitate individual sellers, KICKS CREW partners with only verified retailers and brands globally to ensure authenticity at the source.
With a fast-growing global audience reaching millions, KICKS CREW has partnered with the most significant sporting brands and professional athletes globally for direct product launches.
Joining Damian Lillard, Kyrie Irving became the latest professional athlete to invest in KICKS CREW in December 2023.
How It Works
KICKS CREW operates by connecting shoppers with authorized retailers and renowned brands worldwide. This global network allows the platform to source shoes at competitive prices, offering customers a steady stream of new arrivals and a wide range of rare and hard-to-find sneakers.
After an order is placed, a bespoke number is assigned to each retailer source. During the authentication process, our CREW tags each pair of sneakers with our signature RFID zip tie.
The RFID tags enable customers to check all info regarding the purchased item, including purchase date, price model, sizing, and more. We are also able to trace every step and look back on every pair to the retailer they came from.
Authenticity Guaranteed

KICKS CREW guarantees all items sold are 100% authentic. All items sold online are from authorized retailers and brands.
KICKS CREW makes sure each item comes in excellent condition. Each item is brand new and never worn.
Our Community

"I’m excited to partner and invest in KICKS CREW’s vision to empower a new generation of independent consumers and thinkers. Having a place where all of our support systems can land and also doing it where they have the freedom to create as well. The most powerful thing that you can do is unite with them. It could be a racial difference, it could be a religious difference, but I think unification and going in there with the right energy matters.”
- Kyrie Irving, Chief Community Officer & Investor
“My career was built on forming that community of people that appreciate and respect what I do and how I do it. My role at KICKS CREW is being a part of creating that type of community, and then just growing it from there.”
- Damian Lillard, Investor
Contact info
276 Greenpoint Ave. Floor 2, 11222, New York, United States
- www.kickscrew.com
Replied to 99% of negative reviews
Typically replies within 1 week
This my 2nd purchase from kicks…
This my 2nd purchase from kicks crew...they legit...great service fast shipping
Date of experience: April 21, 2025
Great Experience
I had a great experience. It was a fast process and received my item in just a couple of days. The quality was great. I would highly recommend. Thank you.
Date of experience: April 17, 2025
Excelente thanks you
Date of experience: April 19, 2025
They got the shoes delivered very…
They got the shoes delivered very quickly and I didn’t have a single problem ordering with em
Date of experience: April 22, 2025
Great timing great service
The company has a great of shoes of clothes for the best price
Date of experience: April 19, 2025
Arrived earlier than I expected
Arrived earlier than I expected, these shoes are so comfortable that I bought the same kind of shoes, this is the 1st time that I ever did something like this I work in the Hospital and on my feet for hours and these shoes are roomy and comfortable. Thank you so very much.
Date of experience: April 21, 2025
The fact that every package has been on…
The fact that every package has been on time and always have had great service with receiving a package from FedEx and kickscrew
Date of experience: April 21, 2025
I liked that I received my shoes…
I liked that I received my shoes expeditiously.
Date of experience: April 21, 2025
My packege took two weeks to arive
Date of experience: April 21, 2025
Perfect match and early delivery
Perfect match and early delivery, Great experience.
Date of experience: April 21, 2025
Great quality
Great quality. I appreciate the authentication. The shoes arrived when expected and in great shape
Date of experience: April 14, 2025
Very easy to order
Very easy to order, and an big selection of merchandise. Competitive prices and quick delivery services.
Date of experience: April 21, 2025
I love my new Air Force 1
I love my new Air Force 1 - lilac - best price too
Date of experience: April 21, 2025
Shoes don’t fit well and I can’t…
Shoes don’t fit well and I can’t navigate your return protocols and I want to cancel my other kicks order
Date of experience: April 21, 2025
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