Jeulia Jewelry Reviews 7,328

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Found the perfect ring to symbolize my husband and my marriage. Was able to save some money plus she used the previous store credit great quality can’t wait for it to arrive and start wearing it.

Rated 5 out of 5 stars

My partner ordered me a beautiful ring however we accidentally selected the wrong size. Jeulia intervened the shipping to get the wrong size back and sent out the correct size with no issues. Their customer service is second to none. And my ring is absolutely stunning. Thank you

Rated 5 out of 5 stars

I absolutely love all of the rings i have purchased from Jeulia!! They never disappoint and always wow me upon receiving them! I will be back for more!

Rated 5 out of 5 stars

Jeulia jewelry is gorgeous! It is made with quality and I thoroughly enjoy wearing my beautiful rings! I highly recommend them!!


Company details

  1. Jewelry Store

Written by the company

At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars

Easy experience!

Very smooth! Very detailed descriptions and images for products.

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're thrilled you had an easy and smooth shopping experience! Delighted our detailed product descriptions and images helped. Thank you for your kind words—looking forward to serving you again!

Rated 5 out of 5 stars

This website is so easy to understand…

This website is so easy to understand what I want and is well worth the price.

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're extremely glad to hear that our website made it easy for you to find what you wanted and that you think it offers great value! Your satisfaction is our biggest motivation. Thank you for your support!

Rated 5 out of 5 stars

Website

Website is great. self explanatory

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're elated that you find our website great and user-friendly! Your positive feedback means the world to us. Thank you for sharing your experience, and we look forward to serving you again soon!

Rated 1 out of 5 stars

Worst experience online

Worst experience online! Overpriced, material evaluated to nothing. From China and take forever. False gift promises and impossible to return packages even untouched!

Date of experience: March 07, 2025

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Reply from Jeulia Jewelry

We're sorry to hear that you had an unpleasant shopping experience. We offer a 30-day return policy. Please click on this link to view the details of our return policy: https://www.jeulia.com/30-day-return-policy.html. Could you please provide us with your order number? This will enable us to locate your order and provide you with better support. Thank you for your understanding.

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Rated 5 out of 5 stars

Love this website

Love this website, lovely rings

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're over the moon that you love our website and rings! Your kind words inspire us to keep creating beautiful pieces. Thanks for choosing us—can't wait to serve you again!

Rated 1 out of 5 stars

Bought a pair of earrings from them

Bought a pair of earrings from them, and I was utterly disappointed. The earring was bulky and heavy, box that contained the earring was badly dented, and the package arrived in a very dirty bag. I was so super annoyed that I threw the entire package into the bin. Felt like I'd been scammed. NEVER TO BUY FROM THIS ONLINE SHOP AGAIN.

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We deeply apologize for any inconvenience caused to you. All of our jewelry is packaged in boxes. Please click on this link to view the details of our packaging: https://www.jeulia.com/free-gift-ready-package. If you are not satisfied with the product you received, we offer a 30-day return policy, and you can contact our customer service for assistance. Thank you for your understanding.

Rated 4 out of 5 stars

Beautiful jewelry

Beautiful jewelry. Expensive but worthwhile I hope. I haven't receive my order yet.

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

Thank you for your kind words about our jewelry! We understand your concerns about the wait. Once your order is shipped, we will notify you by email. If you have any questions, you can always contact the customer service team for help. Your satisfaction is our top priority!

Rated 5 out of 5 stars

Soo easy

Very easy to select and personalize my items!

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're thrilled you found the selection and personalization process a breeze! Your positive feedback means the world to us. Looking forward to helping you create more unique items.

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Rated 5 out of 5 stars

easy to use online interface

easy to use online interface

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're stoked that you enjoyed our user - friendly online interface! Your kind words fuel our drive to keep enhancing it. Thanks for sharing this positive experience.

Rated 5 out of 5 stars

Love there jewelry

Love there jewelry

Date of experience: April 20, 2025

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Reply from Jeulia Jewelry

We're overjoyed that you love our jewelry! Your appreciation means the world to us. We’ll continue crafting exquisite pieces. Can't wait for you to discover more!

Rated 5 out of 5 stars

Birthstone paradise

Easy to order. Beautiful jewellery

Date of experience: April 21, 2025

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Reply from Jeulia Jewelry

We're delighted that you found the ordering process straightforward and adored our jewelry! Your kind words inspire us to keep offering seamless experiences and gorgeous pieces. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

The only place I all my rings they are…

The only place I all my rings they are the best!

Date of experience: April 20, 2025

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Reply from Jeulia Jewelry

Your unwavering trust and high praise mean the world to us! We're honored to be your go - to for rings. Rest assured, we'll always strive to offer the best. Thank you for choosing us!

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Rated 5 out of 5 stars

Searching for casual band ring

A little hard to find type I was looking for. But not too bad after finding. Nice selection. Good prices and good deals.

Date of experience: April 20, 2025

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Reply from Jeulia Jewelry

We're sorry it took some effort to find your ideal casual band ring! Thrilled you eventually liked our selection, prices, and deals. Your feedback helps us improve, and we hope to serve you better next time!

Rated 5 out of 5 stars

I always can rely on Juelia for all…

I always can rely on Juelia for all that I need

Date of experience: April 12, 2025

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Reply from Jeulia Jewelry

We're incredibly touched that you can always count on Jeulia! Your trust is our greatest motivation. We’ll keep living up to your expectations and being your reliable choice. Thank you!

Rated 5 out of 5 stars

Selections

Date of experience: April 20, 2025

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Reply from Jeulia Jewelry

Thank you for sharing your thoughts! We're so glad our wide range of selections caught your attention. We'll continue curating diverse options to meet your needs.

Rated 5 out of 5 stars

Hassle-free Shopping Experience

Easy-to-read descriptions of products. Awesome photos showing actual size on wearer very appreciated for size comparison!

Date of experience: April 20, 2025

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Reply from Jeulia Jewelry

We're over the moon that you had a hassle - free shopping experience! Delighted our product descriptions and size - comparative photos were helpful. Thanks for sharing this wonderful feedback!

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Rated 5 out of 5 stars

Response is quick

Date of experience: April 19, 2025

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Reply from Jeulia Jewelry

Your compliment makes our day! We're committed to providing prompt service. Knowing our quick response impressed you motivates us to keep it up. Thank you for the kind words!

Rated 5 out of 5 stars

This ring is pretty nice

bought this ring before and it was really nice. lost it. buying another.

Date of experience: April 19, 2025

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Reply from Jeulia Jewelry

We're truly touched that you love our ring so much that you're coming back for another! Your repeated purchase is the highest compliment. We'll ensure this new one brings you just as much joy. Thank you!

Rated 5 out of 5 stars

Great jewelry

Easy to navigate on the website and products are great.

Date of experience: April 19, 2025

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Reply from Jeulia Jewelry

We're absolutely thrilled that you think our jewelry is great and found our website easy to use! Your kind words are a huge boost, and we'll keep striving to offer the best in both aspects. Thanks a ton!

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