Tyler Ruger w/ CapCenter is an excellent realtor!! From the day I listed to the day I closed Tyler was there. It wasn’t the easiest buyers to deal w/ & Tyler made it much better. He has incredible follow up, professionalism, knowledge, patience, & determination to do what was in my best interest! I listed on Oct. 4th & we closed on Nov. 7th. CapCenter was also very easy to work with. Whether you’re buying or selling, I highly recommend Tyler & CapCenter!
CapCenter Reviews 868
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First and foremost, the house was under contract in two days. That proves Cap Center's excellent marketing skills.
Second, my Agent Brian S. was very knowledgeable and although I had a few hiccups along the way, he always provided encouragement and sound advice. This prove to me he was constantly helping me, eventhough I was not his only client at the time.
Lastly, I would highly recommend anyone selling a house to compare the fees against Cap Center. I will guarantee their fees are much less and will guarantee the service is much better than other real estate agencies.
I am amazed at how easy and efficient this process was. I was with Rocket Mortgage and LoanDepot before this and was aghast at their tortuous loan process. CapCenter was ten times faster and all of their associates were smart, capable and responsive. They also offer insurance brokering services which saved me money on my homeowners insurance. Highly recommend them!
Our loan agent was excellent. She was always helpful and clear, and made the process go smoothly. Together with our own lawyer, this was the smoothest mortgage financing (of 6 or 7) that we have ever done. That plus the fact that Cap Center offered the lowest rate of the four places we contacted, including two with closing costs.
The online application process worked well for the most part. Sometimes it was not clear what exactly was wanted, and we needed the link provided by Lexi to get to the right place. Logging onto the site didn't work.
Company details
- Mortgage Lender
- Home Insurance Agency
- Insurance Agency
- Non-Bank Financial Service
- Real Estate Agency
- Real Estate Agents
Written by the company
CapCenter began in 1997 from a desire to save realty and lending clients thousands of dollars in the home buying, selling and financing processes. By combining mortgage and realty under one roof we are able to provide clients an easier, less stressful experience. The needs of each and every client are our main focus. We emphasize efficiency, transparency and championing our clients’ interests. We want to be their heroes. Our success has developed from our dedication to customer service and our growing reputation for doing business the right way. Make your biggest financial decision a lot easier by choosing CapCenter for your realty and lending needs. Plus, with the savings you’ll receive, for using our proven process, we expect that you will actually enjoy the home buying and selling process this time around.
Contact info
4461 Cox Rd, 23060, Glen Allen, United States
- (800) 968 5844
- customerservice@capcenter.com
- www.capcenter.com
Capcenter has treated us very well
Capcenter has treated us very well! I recommend them to everyone we can. We have worked with CapCenter twice for buying a home and both times was a smooth process. As new home buyers we had no clue where to start but the process was very smooth with the multiple different areas they had avaliable to us like Home Insurance, Title research, legal help and so much more.
Overall, I am very glad that I choose to worked with CapCenter and would love to do it again in the future.
Date of experience: December 01, 2024
We Love CapCenter!
This is our second experience with CapCenter. The level of customer service far exceeds any other mortgage company that we have worked with. They are very professional, quick to respond and Extremely knowledgeable. A special shout out to Josh Gravitt, James Anderson, Kira Payne and Tyler Sanders who helped us from start to finish. What a fine team! They made our entire experience stress free. And most importantly who wants to pay closing costs? There are no closing costs at CapCenter! Last but not least …everyone loves the free pie you get at Thanksgiving! ❤️
Date of experience: March 23, 2025
Very easy to deal with
Very easy to deal with. Very pleased and will return for refinancing.
Date of experience: November 03, 2023
Check out Cap Center before you sign a contract to sell your house!
First and foremost, the house was under contract in two days. That proves Cap Center's excellent marketing skills.
Second, my Agent Brian S. was very knowledgeable and although I had a few hiccups along the way, he always provided encouragement and sound advice. This prove to me he was constantly helping me, eventhough I was not his only client at the time.
Lastly, I would highly recommend anyone selling a house to compare the fees against Cap Center. I will guarantee their fees are much less and will guarantee the service is much better than other real estate agencies.
Date of experience: September 30, 2023
My wife and I enjoyed working with CapCenter…
My wife and I enjoyed working with CapCenter online, through the online portal, or phone calls. Everyone was polite with how sometimes they had to explain things to me a few times because of the way of my war disabilities. I am glad I can give you five stars, and we are already referring CapCenter to our friends and anyone who wants to buy a house (I would say our enemies, but we don't have any...).
Date of experience: July 07, 2023
Attentive and caring
Thanks, Amanda + her CapCenter team! You took care of our insurance needs and looked for competitive rates. Best insurance consultant + company by far—honest, friendly, and trustworthy. We appreciate your hard work. Highly recommend!
Date of experience: July 17, 2023
CapCenter❤️ best Realty company around
CapCenter❤️ best Realty company around
CapCenter saved me so much money and yet just as good as any realty company. Our realtor Warner cared so much about us and the outcome as the sellers were very difficult. He was always available through all the ups and downs. All of the team there are top notch and cared for us. Thank you to everyone that helped us.
Date of experience: July 15, 2023
CapCenter best Realty company around
CapCenter saved me so much money and yet just as good as any realty company. Our realtor Warner cared so much about us and the outcome as the sellers were very difficult. He was always available through all the ups and downs. All of the team there are top notch and cared for us. Thank you to everyone that helped us.
Date of experience: July 14, 2023
One of the most effective and efficient…
One of the most effective and efficient team I have ever worked. A well oiled machine run by a team of business professionals. They make this business seamless and pain free. Would recommend them all of my friends and family. Big Shout out to Mr. Brian Shelton (Realtor) and Ms. Natalie Murray Senior Loan Consultant!
Great job Team CapCenter!
Date of experience: July 07, 2023
Jasmine was great and easy to work…
Jasmine was great and easy to work with. She answered every question I had and made sue to keep me updated along the way.
Date of experience: May 30, 2023
Excellent Service. Helpful and Responsive
I had an excellent experience with Cap Center. I refinanced my mortgage through them back in 2021 and recently they helped me get a new landlord insurance policy. Amanda was very helpful and responsive throughout the entire process. With her help, I was able to save a couple hundred off my existing insurance policy. Thank you Amanda!
Date of experience: July 03, 2023
Great group of people at CapCenter
Great group of people at CapCenter. Overall a good experience from start ot finish.
Date of experience: May 22, 2023
Stephanie Lopez was the best realtor I…
Stephanie Lopez was the best realtor I ever experienced! She was very professional and helpful! I honestly could not believe how much her experience brought to the table, since I am a experienced investor I thought I knew it all and she proved me wrong!
Date of experience: June 29, 2023

Reply from CapCenter
Jasmine was the contact that supported…
Jasmine was the contact that supported my family in every issue that arose. She was helpful in every way she could be. Respectful, ethical, informed, and timely. Lose her and you lose much.
Date of experience: June 06, 2023

Reply from CapCenter
CapCenter got me to the closing table…
CapCenter got me to the closing table on time and efficiently. The staff was helpful and supportive. The team they have there is exceptional and quite knowledgeable. I enjoyed my experience and would recommend to a friend.
Date of experience: May 26, 2023

Reply from CapCenter
We have had a great experience working…
We have had a great experience working with Capcenter and recommend the company highly. Doing the refi two years ago was seamless and we find their insurance division to be incredibly helpful as well and are so glad we decided to allow them to help with our insurance needs. Amanda Patterson has been so helpful with helping up to change our homeowners insurance this summer. She is so personable and communicative as we’ve been asking questions and trying to find the best deal.
Date of experience: June 26, 2023

Reply from CapCenter
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