4.1
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Lillo was so helpful, patient and friendly. Second shade we've ordered from Blinds.com and both experiences have been amazing. Terry T. was our first rep and he was outstanding as well. I highly recommend this company! They also stand behind their product.
SureFit™ guarantee is not 100%. If they make a mistake and blinds don't fit, you have to pay for removal and installation of the replacement blind.
The blinds themselves are fine. They look nice and seem to be made well.
I paid for the SureFit™ guarantee, Installer came in and took the measurement, and everything was fine until one of the blinds was too large.
Even though the installer was here and could do the measurement. He asked me to take the measurement and call it in.
They did send me the replacement blind. but as it turns out I am on my own to remove the old and install the new.
Trent in customer services helped me with some special requests over the phone. These were related to length and width of my cellular shades and single blind. He was knowledgeable and patient. Nice to work with someone like him!
We will be ordering more blinds in the not too distant future when our family room remodel is finished.
The blinds came with everything I needed to install them. They are of good quality, and they look great. Blinds.com was very helpful in the beginning when I had questions about style and mounting and measuring. While I was on the phone with them, they had me take a picture and email it so they could see what I was looking at. That is above and beyond in my opinion. I've used blinds.com for many years. I am a happy repeat customer!
Blinds.com is the #1 online provider of blinds, shades, shutters and draperies in the United States and Canada (www.Blinds.ca). We are your source for all things window treatments, and your interior decorating aspirations.
10255 RICHMOND AVE, 77042, HOUSTON, United States
4.1
2K reviews
Replied to 5% of negative reviews
Typically replies within 48 hours
The replacement process was great, new blind arrived and it is about 4" shorter than the previous one.
Date of experience: April 21, 2025
Dealing with Blinds.com has always been a strait forward, simple thing. The website is easy to use. Products have been great quality and constructed well.
Date of experience: April 21, 2025
I Gave A respone Last Week . I Wasn't Happy With The Brackets But It Works
Date of experience: April 21, 2025
Date of experience: April 21, 2025
The blinds came with everything I needed to install them. They are of good quality, and they look great. Blinds.com was very helpful in the beginning when I had questions about style and mounting and measuring. While I was on the phone with them, they had me take a picture and email it so they could see what I was looking at. That is above and beyond in my opinion. I've used blinds.com for many years. I am a happy repeat customer!
Date of experience: March 27, 2025
These blinds are well made and easy to install! I am very happy with my purchase! The free samples helped me to pick the right color. Thank you for offering that service.
Date of experience: March 05, 2025
Great quality products, outstanding policy for returns in case of measuring error, and excellent customer service.
Date of experience: April 17, 2025
Lillo was so helpful, patient and friendly. Second shade we've ordered from Blinds.com and both experiences have been amazing. Terry T. was our first rep and he was outstanding as well. I highly recommend this company! They also stand behind their product.
Date of experience: March 03, 2025
SureFit™ guarantee is not 100%. If they make a mistake and blinds don't fit, you have to pay for removal and installation of the replacement blind.
The blinds themselves are fine. They look nice and seem to be made well.
I paid for the SureFit™ guarantee, Installer came in and took the measurement, and everything was fine until one of the blinds was too large.
Even though the installer was here and could do the measurement. He asked me to take the measurement and call it in.
They did send me the replacement blind. but as it turns out I am on my own to remove the old and install the new.
Date of experience: April 20, 2025
it was 100% accurate. Getting ready to order more.
Date of experience: March 19, 2025
Exactly what I ordered
Easy to install and to use
Well built and customized to my window. I love the 3 blinds on one bar!!
Date of experience: April 19, 2025
Blinds.com sent me the wrong blind color and refused to refund me since they did not have a suitable alternative at the same price. It would be a $600.00 increase for an alternative. Buyer beware.
Date of experience: April 17, 2025
Quality product delivered one day prior to scheduled date.
Date of experience: April 10, 2025
They were just as I ordered them and they look great!
Date of experience: April 16, 2025
Date of experience: March 29, 2025
Trent in customer services helped me with some special requests over the phone. These were related to length and width of my cellular shades and single blind. He was knowledgeable and patient. Nice to work with someone like him!
We will be ordering more blinds in the not too distant future when our family room remodel is finished.
Date of experience: February 26, 2025
We love our new blinds. Beautiful, well made, and great value!
Date of experience: April 02, 2025
Date of experience: March 03, 2025
The blind fits the space nicely and is of good quality. The measuring instructions were clear and easy to follow. Overall, a great experience!
Date of experience: March 15, 2025
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