4.3
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
We placed our very first order with Apparel Bus and I must say, not only was the hat 100% quality but so was their delivery. We received the product in 3 days. Our customer was happy with such a quick delivery that they placed an order for more. Big thanks to Apparel Bus for raising the standard when it comes to service.
I stumbled upon Apparelbus late last year and I am so glad I did! Not only do I receive my orders in an impressive speed, but I can also rely on great customer service! I have spoken to Jason a few times for additional assistance with an order issue and he was attentive and professional - the issue was addressed in a timely manner which I genuinely appreciated. Great experience all around, always.
I have been buying these same caps with the Under Armour logo only because I like the cap brand and fit. I have been paying upward of 35 dollars per cap online. After a little research I found the exact same cap without a logo from Apparelbus for only about 7 dollars. They arrived today and the fit and quality far exceeded my expectations. Absolutely 💯!
The original order was short by 5 shirts. After informing the company, I spoke with Jason, he took care of advising me the warehouse ran out of these shirts prior to receiving my order and that once they are back in stock, they would be delivered. Since I needed them now, he suggested I look again for a replacement and call him back. I did as instructed, found what I needed and called Jason. He set everything up, giving a great discount and let me finish my new order via PayPal. GREAT SERVICE JASON!
Moreover 250,000 Stock Keeping Units (SKUs) and 120+ brands. We also offer wholesale services that can be sold to little as well as large institutes like schools, universities and business firms etc. We help you to begin, through capacity of offering customized banners, as well as help you by giving technical services to put our banners on your website with no charge.
1112 Luke St, 75061, Irving, United States
4.3
289 reviews
Replied to 38% of negative reviews
Typically replies within 24 hours
We placed our very first order with Apparel Bus and I must say, not only was the hat 100% quality but so was their delivery. We received the product in 3 days. Our customer was happy with such a quick delivery that they placed an order for more. Big thanks to Apparel Bus for raising the standard when it comes to service.
Date of experience: April 14, 2025
I stumbled upon Apparelbus late last year and I am so glad I did! Not only do I receive my orders in an impressive speed, but I can also rely on great customer service! I have spoken to Jason a few times for additional assistance with an order issue and he was attentive and professional - the issue was addressed in a timely manner which I genuinely appreciated. Great experience all around, always.
Date of experience: April 07, 2025
I have been buying these same caps with the Under Armour logo only because I like the cap brand and fit. I have been paying upward of 35 dollars per cap online. After a little research I found the exact same cap without a logo from Apparelbus for only about 7 dollars. They arrived today and the fit and quality far exceeded my expectations. Absolutely 💯!
Date of experience: March 28, 2025
Date of experience: March 27, 2025
I had a minor customer service issue of which I spoke with Jason about. He promptly resolved my issue and all is well.
Date of experience: March 19, 2025
I was very pleased with the fast shipping.
Date of experience: February 25, 2025
I have ordered a few times and have been very pleased each time.
Date of experience: January 27, 2025
The original order was short by 5 shirts. After informing the company, I spoke with Jason, he took care of advising me the warehouse ran out of these shirts prior to receiving my order and that once they are back in stock, they would be delivered. Since I needed them now, he suggested I look again for a replacement and call him back. I did as instructed, found what I needed and called Jason. He set everything up, giving a great discount and let me finish my new order via PayPal. GREAT SERVICE JASON!
Date of experience: February 10, 2025
Quality Products at Great Prices With Immediate Shipping!!!!!!
Date of experience: January 27, 2025
Great selection, fast shipping good prices, A+ seller
Date of experience: January 28, 2025
**edited to add this after their response here (but not to my email, phone message or text message)...they don't answer the phone so the response here is literally just them doing PR work.**
Crazy that this company has left it's workflow set up to request reviews.
They sent the wrong products, don't answer email, phone, text or socials.
Consider it a full gamble if you order from them. I will be doing a charge back from my bank for the products that were not received.
Date of experience: January 23, 2025
Reply from Apparelbus
Hello,
Accept our apologies for the expirience.
We will Request you to please share the order number or please share the Registered Email so we can resolve your Issue.
For further assistance please call us at 800-710-8896
Thanks & Regards
I want to give all the stars because for the most part it was a good experience. I received my items quickly and the site was easy to use. However, I have to deduct stars for the customer service. I did not receive all of the items in my order and I am still waiting for someone to respond to my multiple attempts at contacting them for a resolution on that last piece of my order.
Date of experience: January 09, 2025
Date of experience: December 28, 2024
Gildan Pocket Tees, Perfect fit and reasonable shipping time, will use again
Date of experience: December 27, 2024
My experience with ApparelBus was superb, as it was easy to find what I wanted online, payment was relatively effortless, processing time to shipping was quick, and best of all, I received exactly what I ordered in brand new condition. This was my second such experience with ApparelBus, so they are now my "go-to" dealer for purchasing sportswear.
Date of experience: December 14, 2024
Great prices and great shipping! Never had any problem with any of my orders. Will but again
Date of experience: December 27, 2024
Wow! What a SCAM! Ordered a ton of sweatshirts for a big mental health awareness event because they had reasonable pricing AND a return policy should I not need the entire order. When I was ready to return some items, the website says you need a return approval to send the merchandise back. I emailed them for WEEKS, at least 4 or 5 times. Called their phone number daily (no answer, left several voicemails). ZERO response. I assumed I was scammed at that point and given it was around the holidays and I had no use for the sizes, I donated the sweatshirts instead. MONTHS LATER, Jason, from customer experience, called me back pretending hed be happy to help me w my return. He told me their server went down (huh? even if it did, what does the server have to do w voicemails?) When I told him I no longer had the items and how I tried reaching out to them on more than 10 occasions, including through my credit card company, he told me it was my fault. I made it clear to Jason both myself and all my clients would never be a customer again, and am making sure no one else has this poor of an experience. there are so many better places to order from with the same stock!
Date of experience: January 02, 2025
Reply from Apparelbus
Hello Erica,
Thankyou for choosing apparelbus.com
If you have the items available please let us know we will definitely provide you with the Return Authorization.
Thanks & Regards
Date of experience: December 27, 2024
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