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Rated 5 out of 5 stars

My coverage provided peace of mind and I’m glad I didn’t need you. I had to look up World Trips - I didn’t know who you were. You might start by including an identifier in your email. “International Medical Coverage”

Rated 5 out of 5 stars

We did not have to use the insurance, which is a good thing, but it gave us a peace of mind which is also a good thing.

Rated 5 out of 5 stars

Fortunately I had no mishaps during my extended stay in Europe but I felt more secure having taken out an insurance policy and will continue to use your services in future.

Rated 5 out of 5 stars

This was my second time buying from WorldTrips. Their buying process is easy. When I had a health issue, it was easy to file my claim and send in my supporting documentation online, from abroad. I also had some questions and found it easy to reach them by phone.


Company details

  1. #16 of 23 best companies in Travel Insurance Company

Written by the company

WorldTrips, formerly Tokio Marine HCC-MIS Group, is a specialty insurance and benefits company located in Carmel, IN and provides travel medical insurance to millions of travelers across the globe.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

A good thing

We did not have to use the insurance, which is a good thing, but it gave us a peace of mind which is also a good thing.

Date of experience: March 18, 2025

Rated 5 out of 5 stars
Verified

Great customer service

Date of experience: April 01, 2025

WorldTrips logo

Reply from WorldTrips

Hello Paul. Thank you for taking the time to leave a review! We are happy to hear that you had a great experience with our customer service team. If you have any questions, feel free to reach out! Thank you for choosing WorldTrips.

Rated 5 out of 5 stars
Verified

Very helpful

Very helpful. Easy to work with. Not too expensive

Date of experience: February 26, 2025

WorldTrips logo

Reply from WorldTrips

Hello Lisa. Thank you for taking the time to share your experience with us. We are happy to hear that our services were very helpful for you and that you had a great experience with us. We hope you had a great trip and hope to join you on your next journey! Thank you for choosing WorldTrips.

Rated 5 out of 5 stars
Verified

Very good and I love your customer care

Very good and I love your customer care

Date of experience: March 11, 2025

WorldTrips logo

Reply from WorldTrips

Hello Muhiyadin. Thank you for taking the time to leave a review! We are happy to hear that you love our customer care. If you happen to have any questions, feel free to reach out. Our team will be happy to assist you. Thank you for choosing WorldTrips!

Rated 5 out of 5 stars
Verified

Easy and fast

Date of experience: March 28, 2025

WorldTrips logo

Reply from WorldTrips

Hello and thank you for taking the time to leave a review! We are happy to hear that you had a great experience with us. We hope you enjoyed your trip! We hope to join you on your next adventure. Thank you for being a loyal WorldTrips customer!

Rated 5 out of 5 stars
Verified

My coverage provided peace of mind and…

My coverage provided peace of mind and I’m glad I didn’t need you. I had to look up World Trips - I didn’t know who you were. You might start by including an identifier in your email. “International Medical Coverage”

Date of experience: March 23, 2025

WorldTrips logo

Reply from WorldTrips

Hello Joanne. Thank you for taking the time to share your experience. We appreciate your feedback and understand the importance of clear communication. We will certainly take your suggestion into consideration and explore ways to improve our email identifiers for future communications. We hope you enjoyed your trip. Thank you for choosing WorldTrips!

Rated 5 out of 5 stars
Verified

Great service.

Great service.

Date of experience: April 17, 2025

WorldTrips logo

Reply from WorldTrips

Hello Paul. Thank you for taking the time to leave a review! We are happy to hear that you had a great experience with us. We hope you are enjoying your trip! Thank you for being a loyal WorldTrips customer!

Rated 5 out of 5 stars
Verified

Easy to renew or extend policies.

Very easy to renew or extend policies.

Date of experience: March 16, 2025

WorldTrips logo

Reply from WorldTrips

Hi George. Thank you for taking the time to share your positive experience. We're glad to hear that you found the renewal process easy and convenient. Thank you for being a loyal WorldTrips customer! We look forward to seeing where your next journey takes you.

Rated 5 out of 5 stars
Verified

Very quick response and get…

Very quick response and get informations from you time to time.

Date of experience: March 11, 2025

WorldTrips logo

Reply from WorldTrips

Hello Wanchai. Thank you for your kind words! We appreciate your positive feedback and are glad you were able to receive the assistance you were looking for. If you have any further questions, feel free to reach out! Our team will be happy to assist you. Thank you for choosing WorldTrips!

Rated 5 out of 5 stars
Verified

affordable rates and easy reimbursement

affordable rates

easy reimbursement in case of no travel

Date of experience: March 05, 2025

WorldTrips logo

Reply from WorldTrips

Hello and thank you for taking the time to leave a review! We're glad you found our rates affordable and appreciate your feedback on the ease of reimbursement. Thank you for choosing WorldTrips!

Rated 5 out of 5 stars
Verified

Fortunately I did not need to use the…

Fortunately I did not need to use the my insurance but it is always reassuring that it is available if necessary. Thank you!

Date of experience: March 14, 2025

WorldTrips logo

Reply from WorldTrips

Hello Pauline. Thank you for taking the time to share your positive feedback. We are happy to hear that you had a great experience with us. We hope you had a great trip! Thank you for choosing WorldTrips.

Rated 5 out of 5 stars
Verified

Helpful and conctructive

Date of experience: April 02, 2025

WorldTrips logo

Reply from WorldTrips

Hello Begench. Thank you for taking the time to leave a review! We are happy to hear that you found our services to be helpful. We hope you enjoyed your trip! Thank you for choosing WorldTrips.

Rated 5 out of 5 stars
Verified

Great insurance, peace of mind at a great price

Although I didn’t need to use the insurance, it was easy to obtain and offered all of the coverage I needed at a good price.

Date of experience: March 28, 2025

WorldTrips logo

Reply from WorldTrips

Hello and thank you for your kind words! We appreciate you taking the time to share your positive experience. We're glad you found a plan that fit your needs. Thank you for choosing WorldTrips!

Rated 5 out of 5 stars
Verified

Straight-forward, easy to contact

This was my second time buying from WorldTrips. Their buying process is easy. When I had a health issue, it was easy to file my claim and send in my supporting documentation online, from abroad. I also had some questions and found it easy to reach them by phone.

Date of experience: December 30, 2024

WorldTrips logo

Reply from WorldTrips

Hello Levi. Thank you for your kind words and for sharing your positive experience.

We are thrilled to hear that you found our buying process easy and that you were able to successfully navigate our claims process while abroad. We appreciate your feedback and are glad you found our customer service team helpful and responsive.

Thank you for being a loyal WorldTrips customer. We look forward to seeing where your next journey takes you!

Rated 5 out of 5 stars
Verified

Very quick to get in contact with

Very quick to get in contact with, we have never had tp use the insurance, we are great full for that

Date of experience: March 05, 2025

WorldTrips logo

Reply from WorldTrips

Hello Collin. Thank you for taking the time to leave a review! We are happy to hear that you had a great experience with us and found a plan that fit your needs. Thank you for choosing WorldTrips!

Rated 5 out of 5 stars
Verified

Travel

Convenient online application of travel insurance

Date of experience: March 18, 2025

WorldTrips logo

Reply from WorldTrips

Hello Glyslee. We're thrilled to hear that you had a great experience with us. Your positive feedback is greatly appreciated and motivates us to continue providing seamless experiences for our customers.

We hope you had a great trip and look forward to seeing where your next adventure takes you! Thank you for choosing WorldTrips.

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