Best in Water Utilities

20 minutes ago

I have the 800G RO system. I had an issue with it and contacted Waterdrop. They were quick to respond and resolve the issue. Great customer service, and great follow-up throughout the process! They made it very easy. I would totally buy from Waterdrop again because I know they stand behind their products. The RO system was also easy to setup and works great!

5 hours ago

LI

Fast delivery works as described.

7 hours ago

The salesman Was honest and respectful and told about the system well, I was replacing an old system From Ecowater That had problems. Your system is what the salesman said it was and It is efficient and quiet During operation. The old system would disturb my sleep a whole lot.

Mar 21, 2025

BS

If I could give this company a zero stars I would it's not even worth the one star. I worked for this company for over 3+ years. No raises, no performance reviews, no recognition.. The company treats you like garbage. They demand you to do things they don't ask. They say they value family and everything is about doing stuff for your families, but they drill you for obituaries and don't give you the time you need to heal.. They don't want you to have relationships with your coworkers you are essentially supposed to sit down shut up and not say a word. They don't train you for your position at all they expect your coworkers to train you as you get into the position. Oh and the best part is when you feel like your being harassed and it's an extremely hostile workplace environment and you voice it they then retaliate and write you up for behavior issues in order to fire you because they can't fire you for doing your job because your a top performer every single month.. oh, and don't think you're going to be able move up in the company because they will shut you down faster than you can say boo.. this company doesn't give a crap about their employees and they don't give a crap about their clients. Everyone hates their jobs and they get paid crap so no this company I give a zero.

3 days ago

DR

I liked how easy and inexpensive it was to test my well water for PFAS. Much less expensive than other testing options.

13 hours ago

LT

I really appreciated being able to speak directly to a person while deciding what replacement was appropriate for me to buy. Many thanks!

17 hours ago

HW

Alisha was fantastic. Despite our conversation being on WhatsApp she had a really fun and friendly manner which made all the difference. She also ensured my problem was sorted ASAP and explained the process in detail for clarity.

4 days ago

MA

Customer service provided an excellent service. They assisted me with the installation of a new filter. They were very patient with me and guided me through the process of a refund once we confirmed the filter was not compatible with my refrigerator. They responded immediately to my inquiry and process the refund right away. Thank you for the excellent service.

Mar 13, 2025

NI

Overcharged us 750€, then miraculously found a plumbing service that would fix a non existent leak for 1000€ within 2 HOURS!!! Now I'm trying to login to pay my bill, system doesn't recognize me, try to reset my password, link never arrives. They got all bent out of shape when we switched from haveing direct debit to paying bimonthly. Ever since it's been absolute rubbish.

3 days ago

I was hopeful going into this appointment. I scheduled service for Friday, April 18, between 12:00 PM and 3:00 PM and cleared my calendar to be available. That morning, I received several calls starting around 8:00 AM asking if I could take an earlier appointment — I wasn’t available, so I didn’t answer. I assumed they’d still come during the scheduled window. When I hadn’t heard anything by early afternoon, I ended up calling to check in — only to find out the appointment had been canceled without my knowledge. Later, two technicians were sent out anyway and arrived last minute, around 2:30 PM, staying until nearly 5:00 PM. This disrupted my workday and caused a lot of unnecessary stress. They completed the work — unclogging my bathroom sink and installing a lavatory faucet — but the final cost was $1,100, which felt excessive for the services provided. On top of that, they called my workplace without my permission, which crossed a line for me. The technicians themselves were courteous and efficient, but the lack of communication, the scheduling confusion, and the high price made this a frustrating experience. I hope the company takes this kind of feedback seriously to improve how they handle appointments and customer communication.