Mark made me feel secure at giving my information to and made me comfortable in speaking with him
Ambit Energy: VIP Concierge Team Reviews 330
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4.7
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Great customer service and good pricing options. Glad to keep our relationship with Ambit.
Very good and approachable
Nice communication and never give me hard time to get the plan I want
Company details
- #3 of 8 best companies in Energy Supplier
- #1 of 2 best companies in Electric Utility Company
- #1 of 2 best companies in Housing Utility Company
About Ambit Energy: VIP Concierge Team
Written by the company
Ambit Energy
Who are we?
Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone.
Choosing an Energy Provider:
Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier.
Customized Solutions:
Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service.
Business & Commerical:
Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy's Mission:
Written by the company
- “To be the finest and most-respected retail energy provider in America.”
T.L.C. Guarantee
Try it. Like It. Or Change It. Guaranteed.
We’re so confident you'll be happy with your new Ambit Energy plan that we're willing to guarantee it! If you find your plan isn’t exactly what you need, you can change to a different Ambit term plan any time once in your first 12 months of service without penalty. So... shop with the confidence of knowing you can't go wrong! It’s our way of letting you know that we’re committed to providing you with the service that’s right for your needs.
Contact info
2807 Allen St #2369, 75204, Dallas, United States
- (817) 402-2664
- team@vipenergyservice.com
- vipenergyservice.com
4.7
Excellent
330 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Verified
Deborah
Mark made me feel secure at giving my information to and made me comfortable in speaking with him
Date of experience: April 17, 2025
Verified
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy appreciates your feedback Jelyn, thank you!
Verified
Marco was phenomenal!!!!
Date of experience: April 04, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is luck to have agents like Marco representing our services, thanks for sharing about your interaction James!
Verified
Marco was great.
Great customer service and good pricing options. Glad to keep our relationship with Ambit.
Date of experience: April 03, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is luck to have agents like Marco representing our services, thanks for sharing about your interaction James and great to keep a good customer!
Verified
Good experience and very reliable and…
Good experience and very reliable and fast service!
Date of experience: March 27, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is thankful to have agents delivering such great service, thanks for sharing Rodger!
Verified
Very knowledgeable and helpful attendant
Date of experience: March 31, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is thankful to have such great agents representing us, thanks for sharing Rodger!
Verified
Reply from Ambit Energy: VIP Concierge Team
Thank you Amber, welcome to Ambit Energy!
Verified
Nice communication and never give me…
Nice communication and never give me hard time to get the plan I want
Date of experience: March 27, 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks for sharing Jordan, so glad you had a great experience! Welcome to Ambit Energy
Verified
The service was good
Date of experience: March 21, 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks Kayla, Ambit Energy is thankful to have agents providing such great service!
Verified
quick, responsive, good contact
They responded pretty quickly and were able to get our electricity started just in time.
Date of experience: March 14, 2025
Reply from Ambit Energy: VIP Concierge Team
Glad to hear we could help you get your Ambit Energy setup in time for your move in! Thanks for sharing Danielle!
Verified
Great Team,
The team is great. For whatever reason, the system doesn't like to take credit card charges properly and will double charge you.
Date of experience: March 14, 2025
Reply from Ambit Energy: VIP Concierge Team
Leah thanks for the kind feedback for our team, is there anything we can do to help with that double charge or has it already been resolved?
Verified
Great Staff
So far the staff at Ambit Energy have been genial and thoughtful in satisfying my energy needs. Kudos to them and thanks.
Date of experience: February 21, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is super thankful to have such and awesome team! Thank you for sharing John!
Verified
Thank you was helpful with everything
Thank you was helpful with everything
Date of experience: March 06, 2025
Reply from Ambit Energy: VIP Concierge Team
Great to hear, thanks Mahogany and welcome to Ambit Energy!
Verified
Reply from Ambit Energy: VIP Concierge Team
Thanks for the 5 stars Tommy & welcome to Ambit Energy!
Verified
Marco was informative and very helpful
Marco was informative and very helpful. Very easy process.
Date of experience: February 28, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is thankful to have reps like Marco assisting customers, thanks for sharing Amy!
Verified
Electric. needed my electric turn on and it was…
I needed my electric turn on and it was done with no problems
Date of experience: February 06, 2025
Reply from Ambit Energy: VIP Concierge Team
So happy to hear, welcome to Ambit Energy! Thanks for sharing Carol!
Verified
Document did not send
I was told to get an email to confirm my service but did not get and it’s time sensitive
Date of experience: February 13, 2025
Reply from Ambit Energy: VIP Concierge Team
Ruolan I'm sorry you didn't get the email and sorry for the late reply here, I'm showing that your account is energized and looks good, is there anything else I can do to make your experience a better one?
Verified
Super helpful
Josue was super helpful throughout the whole process. I'm new to Texas and the sheer amount of electricity companies was overwhelming but he made the whole thing painless.
Date of experience: February 03, 2025
Reply from Ambit Energy: VIP Concierge Team
Ambit Energy is thankful to have awesome agents like Josue to represent our services, thanks for sharing Mary!
Verified
Made moving easy
Setup was super simple and this team helped me get everything set up seamlessly
Date of experience: January 24, 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks for the 5 star feedback Collin!
Verified
Helped out wonderfully!
Date of experience: January 23, 2025
Reply from Ambit Energy: VIP Concierge Team
Great to hear thanks Bernitra!
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