Great people to do business with.
Sadly our little dog passed away recently, and we were left with a quantity of unused food which we wanted to return. Not only was this dealt with most efficiently, but with great kindness and genuine sympathy.
On a happier note, we have a new little lady in our lives, and we are looking forward to having Vetpet supply all of our future pet food needs.
Vetpetni Reviews 2,433
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Always offer brilliant customer service to me especially when you forget to order & need in a hurry. Despatched within 24hrs or less. Exceptionally well packaged,it's so important with cat food cans. Can't recommend highly enough. Thank you
Vetpetni continue to perform very well and have not disappointed, I place orders and their on-line so is reacted to without delay
They have chosen to partner with DPD who are efficient with polite drivers. Thanks again vetpetni I will recommend you to anyone who asks
Did beyond what any business did and helped me get my specialist cat food - needed urgently for my cats recovery. Bobble is doing well, thanks to your kindness and concern!! Take care all, M
Company details
- #5 of 53 best companies in Pet Supply Store
- #1 of 8 best companies in Animal Feed Store
- #5 of 71 best companies in Pet Store
- #1 of 9 best companies in Veterinarian
Information provided by various external sources
Vet Pet NI supply pet food and pet supplies in Northern Ireland, we offer free delivery to any veterinary practice. Order online or call us on 028 9262 5961
Contact info
United Kingdom
- vetpetni.co.uk
Hasn’t replied to negative reviews
I've been using Vetpetni for several…
I've been using Vetpetni for several months, and they consistently deliver excellent service. The site is easy to navigate, offers great value, and has fast delivery. While I didn't receive shipping notification once, the parcel arrived quickly. Partnering with efficient couriers like DPD is a bonus. Highly recommend Vetpetni to pet owners!
Date of experience: March 07, 2025
2 changes to your system is not helpful…
2 changes to your system is not helpful & no answer to my email is no impressive. Perhaps putting the Customer first should be the priority
Date of experience: October 02, 2024
Wagging tails
Great service and quality of products. Two very happy doggies.
Date of experience: October 29, 2024
Hypoallergenic food We order the product and it's here…
We order the product and it's here within days. Very efficient and helpful when query any out of stock product and informed when they get it in... love it
Date of experience: October 29, 2024
Very easy to order & pick up
Very easy to order & pick up, brilliant service
Date of experience: October 24, 2024
Did beyond what any business did and…
Did beyond what any business did and helped me get my specialist cat food - needed urgently for my cats recovery. Bobble is doing well, thanks to your kindness and concern!! Take care all, M
Date of experience: October 29, 2024
Excellent experience
Excellent experience , was despatched and delivered within a couple of days . I will definitely be ordering again soon .
Date of experience: October 29, 2024
You were the only supplier for Royal…
You were the only supplier for Royal Canin Recovery which I needed for our dog. Thank you
Date of experience: October 28, 2024
Easy to order and have food delivered…
Easy to order and have food delivered to my vet.
Date of experience: October 18, 2024
Fast delivery to our local vet
Fast delivery to our local vet. Looking forward to the new web site.
Date of experience: October 17, 2024
The service is just great and the…
The service is just great and the telephone staff are amazing
Date of experience: October 24, 2024
Customer satisfaction
Easy to order goods on line and great service with goods delivered to our door.
Date of experience: October 19, 2024
Our dog food arrived promptly as we…
Our dog food arrived promptly as we have come to expect. Many thanks
Date of experience: October 23, 2024
Time from ordering to delivery very…
Time from ordering to delivery very good that what i need thank uou
Date of experience: October 22, 2024
VetPet Review
I've written several reviews and they are all the same. Just great service.
Date of experience: October 15, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.