VeteransLoans.com Reviews 134

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brent and Jenna did a wonderful job throughout the entire process of my cash out refinance. They were very easy to get ahold of and were always able to get me quick answers to any questions I had. Definitely in good hands with this crew!

Rated 5 out of 5 stars

Brent and Ryan are amazing, proceeded smooth and available at any time with our constant questions. I strongly recommend them. Thank you making it possible for us to become home owners.

Rated 5 out of 5 stars

Working with Veterans Loans was seamless from the beginning. Our Loan Officer, Brent Martin, and his team were with us every step of the way and kept us informed throughout. We would not hesitate to use Veterans Loans again.

Rated 5 out of 5 stars

I am so grateful to Brent and Lois Martin for getting me through the refinancing process, oh so ever promptly, as well as stress-free. They didn't realize how refinancing had been nagging me for a year prior, which truthfully gave me anxiety. Also, I received no kidding, at least 25 letters from potential companies to come on board to refinance; however, I couldn't get it completed. Anyway, I don't even know how or when I came across Brent, but apparently, he did the trick! Now it's done!
Thanks again to Brent and Lois.


Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

We're committed to showing authentic, accurate, honest reviews from real customers. Read VeteransLoans.com reviews here on TrustPilot and see what other homebuyers have to say about their experience with us. VeteransLoans.com specializes in the VA home loan, a benefit for active-duty service members, as well as veterans and their families to purchase with little to no money down or refinance and take cash out. A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS# 1313859. www.nmlsconsumeraccess.org


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Brent and Jenna did a wonderful job…

Brent and Jenna did a wonderful job throughout the entire process of my cash out refinance. They were very easy to get ahold of and were always able to get me quick answers to any questions I had. Definitely in good hands with this crew!

Date of experience: December 18, 2024

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Reply from VeteransLoans.com

Thank you for your kind words! We’re glad Brent and Jenna made your cash-out refinance process smooth and easy - that's music to our ears! If you need assistance in the future, we’re here to help.






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Rated 5 out of 5 stars

Brent and Ryan are amazing

Brent and Ryan are amazing, proceeded smooth and available at any time with our constant questions. I strongly recommend them. Thank you making it possible for us to become home owners.

Date of experience: December 06, 2024

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Reply from VeteransLoans.com

We’re thrilled to hear that you had a smooth experience working with Brent and Ryan. Our goal is always to provide support and guidance every step of the way, so it’s wonderful to know we were able to meet your expectations. Congratulations on becoming homeowners—it’s such an exciting milestone! Please don’t hesitate to reach out if you need anything in the future. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Working with Veterans Loans was a great experience!…

Working with Veterans Loans was seamless from the beginning. Our Loan Officer, Brent Martin, and his team were with us every step of the way and kept us informed throughout. We would not hesitate to use Veterans Loans again.

Date of experience: June 10, 2024

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Reply from VeteransLoans.com

Thank you for your wonderful review! We're thrilled to hear that your experience with Veterans Loans was seamless from start to finish. Brent and his team are dedicated to providing excellent service, and we're glad they kept you informed every step of the way. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Nice

Nice, smooth, headache-free process for streamline IRRRL; good communication with knowledgeable, accurate, efficient, and friendly staff. Thank you.

Date of experience: June 06, 2024

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Reply from VeteransLoans.com

Thank you so much for your positive feedback! We're thrilled to hear that your IRRRL process was smooth and headache-free. Our team takes pride in providing knowledgeable, accurate, and efficient service, and we're glad we could meet your expectations. If you need anything else, please don't hesitate to reach out. Thank you for choosing VeteransLoans.com

Rated 5 out of 5 stars

I have to say as a first time home…

I have to say as a first time home buyer, and not really knowing the process Brent and Ian went above and beyond helping us! This was a great experience, and I would highly recommend using this company. Brent and Ian as a team we’re fantastic! I cannot thank them enough.

Date of experience: August 24, 2023

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Reply from VeteransLoans.com

Congratulations on your new home! We're delighted to have been part of your home-buying journey. Brent and Ian will be thrilled to hear about your fantastic experience—they make a great team! Here's to many wonderful moments in your new house.

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Rated 5 out of 5 stars

THANK YOU VeteransLoans.com

THANK YOU VeteransLoans.com for helping my Dad get his dream house! Karen and Camille were so wonderful to work with. Thank you for making the process easy and looking out for our Veterans!

Date of experience: May 19, 2023

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Reply from VeteransLoans.com

Thank you for taking the time to leave us an amazing 5-star review! We are so THRILLED that we could help your dad secure his dream home. Karen and Camille are outstanding team members and we are delighted they could make the process easy for you all. Congratulations!!

Rated 5 out of 5 stars

Brent and Ian were great again

Brent and Ian were great again! This is the second time I refinance with them. Just like last time very professional and helpful on explaining all my paperwork. They make you feel comfortable, little or no stress during the process. Veterans Loans is the best and will use them forever thank you Richard (Army veteran.)

Date of experience: June 16, 2023

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Reply from VeteransLoans.com

Thank you so much for using VeteransLoans.com again! Brent and Ian are tremendous team members and will be delighted to know they've been able to support you through your homebuying journey, and now refinance. We appreciate you taking the time to leave a wonderful 5-star review for them.

Rated 5 out of 5 stars

Trusting and Compassionate

I would like to take the time to acknowledge the outstanding assistance that we received from Ian Holck. We would not be in our home if it was not for the patients and attention to detail that Ian showed during the whole home buying process. My wife and I were homeless and desperately seeking a place to call our own. We submitted our loan paperwork to your company and the moment that Ian got involved our stress level decreased drastically. He took the time to always answer our questions and ensured we understood the process at every step. At one point we thought we had lost the home but in a matter of a day he was able to turn the whole thing around and we were approved for our home. Ian is a shining example of what good customer service is and would recommend him to anyone that we meet as the person to talk to when getting a home loan. Thank you Ian and god bless from the Johnson’s.

Date of experience: May 05, 2023

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Reply from VeteransLoans.com

Thank you so much for taking the time to leave Ian Holck such an incredible 5-star review. We pride ourselves in delivering excellent customer service for our clients and are ecstatic Ian could provide that to you. Congratulations on your home purchase and we hope you create many new and wonderful experiences in it.

Rated 5 out of 5 stars

First time homebuyer and veterans loans…

First time homebuyer and veterans loans really went above and beyond for us, highly recommend! I was talking to at least 5 different lenders but Brent really connected with us and our needs and went that extra mile to explain every detail to us and even helped scrutinize other offers I had to give us the best deal. He was always there when we called or texted, and that really is what sold us. Some of the other big lenders were hard to get ahold of and moved slow. Brent and Ian and his team were highly responsive, great communicators, positive and professional always. It was very easy to get them documents and I will definitely be using them again in future. Thanks again for your help.

Date of experience: March 31, 2023

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Reply from VeteransLoans.com

Congratulations on the purchase of your first home! We are so happy that Brent, Ian and his team were able to secure you with the best deal and deliver excellent service. Please let us know if we can help you in the future! Enjoy you new home.

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Rated 5 out of 5 stars

An exceptional experience working with…

An exceptional experience working with Brent and Ian at Veteran Loans. An awesome experience from start to close. Very responsive and knowledgeable throughout the entire process.

Date of experience: March 17, 2023

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Reply from VeteransLoans.com

Thank you for taking the time to leave us an outstanding 5-star review! We are delighted that you had and exceptional experience working with Brent and Ian. We take pride in delivering a personalized experience for all of our homebuyers. Congratulations and enjoy your new home!

Rated 5 out of 5 stars

Awesome wonderful the best

Veterans loans were awesome Brent worked hard for us and helped every step of the way. We are in our new home and it was surprisingly easy thanks to them, they really do care we highly recommend them.

Date of experience: October 25, 2022

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Reply from VeteransLoans.com

Thank you for taking the time to leave VeteransLoans.com a wonderful 5-star review! Brent and his team will be excited to know they could help you purchase your new home and that it was a breeze! Congratulations!

Rated 5 out of 5 stars

My recent purchase in this crazy market!

The process started with Brent and the once the qualifications were complete he put us in the most capable hands of Ian who really ran with thing and kept us on point during the underwriting and closing process. First rate service and really just good natured and down to earth people to work with. I would use them and would highly recommend both PRL

Date of experience: September 09, 2022

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Reply from VeteransLoans.com

Congratulations on the purchase of your new home! We are delighted Brent and Ian delivered a first rate experience and was truly a good fit for you to work with. We appreciate you choosing VeteransLoans.com.

Rated 5 out of 5 stars

Great and seamless homebuying…

Great and seamless homebuying experience! Would recommend VeteransLoans (Brent Martin & Ian Holck) to anyone looking to purchase a home.

Date of experience: September 07, 2022

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Reply from VeteransLoans.com

Sounds like the perfect homebuying experience!! Thank you so much for taking the time to leave us a 5 star review and recommendation. Brent and Ian will be happy to know they provided you with a seamless purchase. Congratulations and we hope you enjoy your new home!

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Rated 5 out of 5 stars

Military first time homeowner

As a first time homeowner and member of the military, I was advised to go with Brent for my home loan. I will say it was a great experience and I would highly recommend going through VeteransLoans. Brent started off the process with me and was helpful in explaining how everything went, providing estimates that were very helpful for my final numbers. Ian did a great job as well when I got to the underwriting/closing part of the home buying process. Both of these individuals were available when I needed them and they gave me timely updates throughout. As this was my first home buying experience, I will say it was a great experience and was a happy customer.

Date of experience: July 30, 2022

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Reply from VeteransLoans.com

Thanks for the OUTSTANDING 5 Star review James! We love it when our homeowners have memorable and wonderful first-time homebuying experiences. Brent and Ian will be thrilled to know you left them a rave review. Please let us know if we can help you again in the future. In the meantime, enjoy your new home!!

Rated 5 out of 5 stars

Brent Martin - Great Guy

Process was simple and flawless. I’d love to write a long review but it’s not needed because the process was so simple and quick with Brent Martin, Ian H., and Sarah S. Never been more pleased. Thanks guys! I recommend everyone call you.

Date of experience: July 22, 2022

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Reply from VeteransLoans.com

Thanks for taking the time to leave Brent, Ian, and Sarah an amazing review! They will be delighted to know they delivered a simple and flawless process for you. We strive make it easy as possible for our clients! Thanks again!

Rated 5 out of 5 stars

I don't even do reviews...

I am sooo bad with leaving reviews, but I wanted to MAKE SURE, that I actually left a review. Although I am months late, I didn't forget. I had THE BEST experience with Brent and Ian. From the beginning Brent was soooo responsive and helpful. Even checked in on me and realized I was VERY unhappy with my realtor and help connect me a realtor he had worked with before, Robin, who was AWESOME!!!! If it wasn't for this team of people, we wouldn't have gotten a home. I never felt like I was unimportant or like they were too busy for me. Ian was so great at staying in communication and walking us through the process. I would definitely recommend them 100%!

Date of experience: July 08, 2022

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Reply from VeteransLoans.com

WOW! What an incredible review! Thank you so much for taking the time to leave such kind words for Brent and Ian. They are an important part of our team here at VeteransLoans.com and we couldn't be more proud of them. They will both be pleased they could make your homebuying experience an enjoyable one. Thanks again for taking the time to leave such an amazing 5-star review. Congratulations on your new home!

Rated 5 out of 5 stars

BEST MORTGAGE COMPANY EVER

I just want to say as a realtor in the business since 1998 this is one of the best experiences I've had as a buyer. Michelle, Paula and Savannah were such a pleasure to work with and we closed under 30 days. I look forward to working with them again in the future and I am already recommending them to friends, family and clients. Their professionalism and outstanding work ethics were refreshing and being in the business that's not always how it is. You're company is blessed to have them.

Date of experience: June 22, 2022

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Reply from VeteransLoans.com

WOW!! What an amazing 5-star review. Thank you so much for taking the time to rave about our team members Michelle, Paula, and Savannah. They will all be so excited to know how much they could support you during your home loan. We look forward to helping you in the future again if we can. Congratulations on your new home!

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Rated 5 out of 5 stars

Brent and Ian were excellent beyond…

Brent and Ian were excellent beyond helpful to assist me in the process of refinancing my home. They were always there to answer a question and I am thankful I found this company to refinance my home. Thank you! Richard

Date of experience: May 26, 2022

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Reply from VeteransLoans.com

Thank you for taking the time to leave us an excellent 5-star review! Brent and Ian will be happy to know they were able to serve you through your entire refinance. We take pride in our work and are delighted we could help you! Congratulations again!

Rated 5 out of 5 stars

Brent and Ian were prompt

Brent and Ian were prompt, always available, and very helpful to me as a first-time buyer. We got through to closing with no delays. Highly recommended.

Date of experience: March 09, 2022

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Reply from VeteransLoans.com

Congratulations on the purchase of your first home Justin! We are ecstatic we could be a part of your homebuying journey. Brent and Ian both will be thrilled they could help and that you experienced your closing with no delays. Thank you again for the 5-star review!

Rated 5 out of 5 stars

Thank you!

I wanted to take a moment to let you know how thankful we are for Brent and Ian. They truly made this the best experience for us, and we truly appreciate their guidance, help, support and PATIENCE!!!

Brent - from the first conversation we had, I knew I could trust you; and I'm absolutely grateful for you and your sincere opinions, comments, suggestions, and advice. You went above and beyond for us, and I hope you know it didn't go unnoticed!

Ian - thanks for always helping me keep organized and up to speed with what we needed to provide for the loan documentation. Your happy attitude was a breath of fresh air anytime things were getting stressful for me.

Again, we thank you both from the bottom of our hearts for helping us through this process! You are both a great asset to Mid-Continent Funding!

Date of experience: March 07, 2022

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Reply from VeteransLoans.com

Wow. This is an incredible review Keanne. Homebuying can be an incredible stressful process, but we are so happy that you found the guidance and support you needed with Brent and Ian. We are so proud of them for helping you through your home buying journey. Congratulations!

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