Best in Vehicle Rental

7 hours ago

MI

I reserved a car at the Lehigh Valley Airport and had no luck and no one willing to help me. I changed the location to the Emmaus location and I had a woman named Toya who went above and beyond to help me get the rental and make sure I'm able to get my deposit back. She was extremely helpful and I will be returning there every time I need a rental.

4 minutes ago

SH

They worked with us through the whole process. Very courteous and so helpful. Made us feel great and like we were important. Meant alot.

An hour ago

PF

My reservation went well

20 minutes ago

HH

The ease of pick up and the variety. I extended my rental twice with not issues. The host Alexandria is very responsive and accommodating. Will definitely rent again.

3 hours ago

PE

Robert Austin was super helpful and very good communicator on the load he provided for me to transport. Would for sure work again with him.

4 hours ago

MA

Superbe location !

2 hours ago

Great service, from the pickup at the airport to suggestions for things to do. The team was awesome.

3 hours ago

Excellent Rent a Car company, good customer service, vast supply of car to rent. Very close to the EWR airport, free transportation to and from the airport

11 hours ago

PI

Excellent Service. Stephanie Ruiz helped me with all my inquiries and with my reservation.

8 hours ago

AL

If I could give 0 stars I would. Do not rent from Budget anywhere. Worst experience I've ever had with a rental car company and it's not even close. I was given a vehicle that broke down within the first 20 minutes of leaving the lot - on a bridge, with 3 young children inside. Budget "Customer Service" is an absolute joke. They can not do anything to help you under any circumstance. And that is putting it as nicely as I can. I had to wait 4 hours for a tow truck just to return me to the original pickup location and lost an entire day of my trip in the process. When I received my exchange vehicle I was told they couldn't refund me for the lost day because I had prepaid and to bring the vehicle back without putting gas in it as a small token. It was also written on my rental agreement. Thankfully I kept the rental agreement because I received my final receipt and surprise, they charged me for the fuel. When I spoke to "Customer Service" they couldn't even refund me for the full amount of the fuel charge because it would put the amount below my pre-paid rate. There are a lot of rental car options, choose any over this terrible company. If it's the only option then you might consider walking to wherever you need to go.