THIScar Reviews 120

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From the moment we spoke to Rachael to the end, when our car was delivered. Our experience was very positive. Rachael was extremely patient and helpful while we chose our vehicle. We purchased a Lexus UX, our Lexus arrived earlier than expected and my wife loves the vehicle we purchased. We’ll definitely go back to ThisCar on our next purchase.

Rated 5 out of 5 stars

Friendly and welcoming staff. Smooth application process. Got an awesome deal on a vehicle. In and out in a few hours. Thank you so much!

Rated 5 out of 5 stars

Simple complete end to end process - walked out with check in hand and they even provided a ride home!
Awesome team members - overall PLEASANT experience!!!! Thank you!!!

Rated 5 out of 5 stars

I was very skeptical with my first internet auto purchase, but these guys came through with flying colors. They works their butts off. For never setting foot in a dealership, this was the most human experience that I’ve had with car sales. If you’re tired of dealing with those stereotypical salespeople, then this is the answer. Thank you This Car crew for all your help!


Company details

  1. #9 of 12 best companies in Car Dealer

Written by the company

THIScar is a modern, online only vehicle sales site that allows you to buy a vehicle from anywhere and everywhere. No old school dealership practices here, just upfront, honest and transparent pricing on thousands of quality inspected vehicles that we deliver right to your door! Buying a car from THIScar is as easy as ordering a pair of jeans! Click it, call us and have it delivered! Welcome to THIScar!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars
Verified

From the moment we spoke to Rachael to…

From the moment we spoke to Rachael to the end, when our car was delivered. Our experience was very positive. Rachael was extremely patient and helpful while we chose our vehicle. We purchased a Lexus UX, our Lexus arrived earlier than expected and my wife loves the vehicle we purchased. We’ll definitely go back to ThisCar on our next purchase.

Date of experience: February 26, 2025

Rated 5 out of 5 stars
Verified

I sold my car THIScar and everyone I…

I sold my car THIScar and everyone I worked with was very pleasant and upfront about expectations. There was minimal haggling and the paperwork was fast and easy. I would definitely consider selling to them again.

Date of experience: January 24, 2025

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Rated 5 out of 5 stars
Verified

The communication made this deal easy.

The communication made this deal easy. Daniela kept me up to date on this car deal. She told me what to expect and helped me out when I had issues with sending some of my information. I recommend using ThisCar when selling your car.

Date of experience: January 20, 2025

Rated 1 out of 5 stars

DO NOT buy an EV from them if you want…

DO NOT buy an EV from them if you want the $4000 used electric vehicle federal tax credit. They will tell you it's your responsibility to claim it on your taxes, but that is NOT correct. Dealer has to submit VIN to IRS within 3 days of purchase and provide buyer with form 15400 Clean Vehicle Seller Report or you loose the ability to claim IRS rebate. Unacceptable that they either do not understand the used car credit (it's been around for almost 2 years now) and are misinforming buyers or they are just plain lying to buyers. Both are unethical business practices.

Date of experience: March 04, 2024

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Rated 5 out of 5 stars

Professional and easy to work with

Professional and easy to work with. Everyone we encountered was friendly and helpful. It was a very different experience than the traditional high pressure dealership.

Date of experience: December 30, 2024

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Reply from THIScar

This is what we like to hear! No pressure ... friendly ... helpful ... This is what we strive for. Thank you for noticing!

Rated 5 out of 5 stars

The Great reviews are real..Very nice…

The Great reviews are real..Very nice people and they offered more than anyone else

Date of experience: December 30, 2024

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Reply from THIScar

Hi Wayne ... Yes, the great reviews ARE real! We work tirelessly to make sure we make buying and selling a vehicle easy and stress free. We appreciate you noticing and sharing your experience! Thank you so much!

Rated 5 out of 5 stars
Verified

Super helpful

Super helpful, quick process !!!

Date of experience: December 24, 2024

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Reply from THIScar

Helpful and quick works for us! We are glad we could help!

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Rated 5 out of 5 stars
Verified

Personalized Service

You made a fair offer in a timely manner. You also called me to make sure everything was acceptable. None of the other dealers called. This is probably more important to those that are over 50. The younger ones never had personalized service.

Date of experience: December 06, 2024

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Reply from THIScar

Thanks CT! We appreciate you sharing your experience. Businesses like ours rely on customers like you to help get the word out. Thank you so much!

Rated 5 out of 5 stars
Verified

Easy selling process

Easy selling process, they gave me price more than KBB offered through them.

Date of experience: December 23, 2024

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Reply from THIScar

Easy selling process is a great compliment when most dealers over complicate the process and create tension and stress in the process! Thank you for sharing!

Rated 5 out of 5 stars
Verified

Great experience!

Quick responses. Friendly people. Close to my home.

Date of experience: December 20, 2024

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Reply from THIScar

Thank you for the nice review!

Rated 5 out of 5 stars
Verified

I recently purchased a 2024 Buick…

I recently purchased a 2024 Buick Envista from This Car LLC, and I couldn't be happier with my decision. The car's sleek design and modern features caught my eye immediately. The staff at This Car was attentive and patient.

I had a trade-in with a complicated situation. Mike was able to get me the more money than any other dealership in Houston.

What truly set this experience apart was the exceptional staff at This Car LLC. From the moment I submitted a lead interested in a car to when I walked into their location in Tomball, they were incredibly attentive and supportive. They took the time to understand my needs and preferences, ensuring I found the perfect vehicle. Their professionalism and dedication made the entire process smooth and stress-free. I highly recommend This Car LLC for anyone in the market for a new or used vehicle!

Date of experience: October 26, 2024

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Reply from THIScar

Thank you, Jessica! What a nice review! We are happy we could help and appreciate you sharing your experience. It really matters for businesses like ours that sell vehicles nationwide. You ROCK!

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Rated 5 out of 5 stars
Verified

The team I dealt with did a great job…

The team I dealt with did a great job at removing any obstacle(s) to the sale and gave me a good price on my car. Great customer service, friendliness and capability. A great experience doing something about which I was initially apprehensive.

Date of experience: October 18, 2024

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Reply from THIScar

Glenn-We are thrilled that we were able to help! Thanks so much for the great review!

Rated 5 out of 5 stars
Verified

Straight to the point

Straight to the point, fair and realistic offer up front. I value that and this is why I sold my car here. They value your time and your business and they mean business. Great experience selling my car here.

Date of experience: October 24, 2024

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Reply from THIScar

Carlos-Thanks for the great review! No games or hassles here, just quick and easy car buying/selling!

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