StockX Reviews 198,585

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

The shoes were sold by a verified seller and was verified by stock x anddd I got my product :D but for some reason it said shipping was delayed for like days but it ended up coming in two days. So tracking details were a bit off but it was good 😚

Rated 5 out of 5 stars

I buy shoes regularly from StockX and have never had any issues, great prices, fair bidding, early notification, usually pretty fast delivery. Perfect shoes every time!

Rated 5 out of 5 stars

Fast shipping and authentication. Shoes are GORGEOUS 10/10 experience. Customer service is also top tier. First time ever using StockX but I can tell you it won’t be the last.

Rated 5 out of 5 stars

I was a little anxious ordering from this website for the first time. However, it was a truly pleasant experience! I was notified each step of the way about my order and everything went smoothly! Oh and by the way, I LOVE my sneakers!!


Company details

  1. #37 of 73 best companies in Shoe Store
  2. #26 of 31 best companies in Collectibles Store
  3. #63 of 102 best companies in Electronics Store
  4. #63 of 109 best companies in Fashion Accessories Store
  5. #16 of 23 best companies in Handbags Shop
  6. #30 of 43 best companies in Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

StockX

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold goes through our proprietary multi-step verification process with our team of expert authenticators. From the product condition, packaging, included accessories, and more, our verification team is committed to quality, and committed to fighting counterfeits in the resale community. Over the years, our team members have verified tens of millions of products. We remain one of the few marketplaces committed to physically reviewing 100% of the items that pass through our platform. Our efforts have led to rejecting over 1.4 million items valued over $400 million.

StockX Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.3

Excellent

TrustScore 4.5 out of 5

199K reviews

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Replied to 83% of negative reviews

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Rated 1 out of 5 stars
Verified

Extremely Disappointed – Poor Customer Service

I had a terrible experience with StockX and won’t be using the platform again. I reached out to cancel a sale before the item was verified, but they took so long to respond that by the time I heard back, it was already too late — and their response was basically “too bad.”

What’s the point of having customer service if you completely ignore time-sensitive requests? This lack of urgency and care is incredibly frustrating. I followed the process, reached out in time, and was still brushed off with a generic response.

StockX clearly doesn’t prioritize their customers once a transaction is in motion. Very disappointing experience from what’s supposed to be a reputable platform.

Date of experience: April 12, 2025

Rated 5 out of 5 stars
Verified

Perfect shoes every time!

I buy shoes regularly from StockX and have never had any issues, great prices, fair bidding, early notification, usually pretty fast delivery. Perfect shoes every time!

Date of experience: April 08, 2025

Rated 5 out of 5 stars
Verified

Price good

I said extra stuff stickers swag laces handbags shoulder bags whatever you can do to give the customer extra stuff

Date of experience: April 19, 2025

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