Spring Step Shoes Reviews 63

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought my Spring Step Slip On Shoes from Kohls.com for my travel needs . It was delivered pretty fast . Love the vibrant colors of the pure leather shoes with yellow and red buttons . Easy to slip on and off. Love the vibrant colors , quality workmanship and great rubber souls . Will be good for walking around .
Got a great deal from Kohls.com . Hopefully will get great use of it for all my travels 👟 💼 👞

Rated 2 out of 5 stars

I ordered two beautiful pairs of shoes,but unfortunately they hurt my feet and had to send them back. I paid up front for return ( not a practice most retailers engage in) then $7 was deducted from my credit if I wanted my money back instead of store credit. So it cost me $13 for nothing. Although I love your shoes, this return policy discourages me from future orders.

Rated 5 out of 5 stars

The variety of choice is wonderful, prices are comparable, sizes run a bit small, and time between purchase and delivery is not long. I enjoy browsing and do enjoy wearing the many shoes I've purchased.


Company details

  1. #14 of 73 best companies in Shoe Store

Written by the company

The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Spring Step Shoes are

I bought my Spring Step Slip On Shoes from Kohls.com for my travel needs . It was delivered pretty fast . Love the vibrant colors of the pure leather shoes with yellow and red buttons . Easy to slip on and off. Love the vibrant colors , quality workmanship and great rubber souls . Will be good for walking around .
Got a great deal from Kohls.com . Hopefully will get great use of it for all my travels 👟 💼 👞

Date of experience: April 11, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Thank you,

Denise
Customer Svc Care

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Rated 5 out of 5 stars
Verified

Ease of ordering

Ease of ordering, great website with clear pictures of the shoes, and fast delivery

Date of experience: March 25, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello Barbara,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

Rated 5 out of 5 stars
Verified

Good quality of shoes

Good quality of shoes, easy to order, fast delivery

Date of experience: March 25, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello Oksana,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

Rated 5 out of 5 stars
Verified

Great shoes and great service

Great shoes and great service. I love all of them! I received my order so quickly and in perfect condition. These shoes are fun, stylish as well as very comfortable.

Date of experience: March 25, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello Maggie,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

Rated 5 out of 5 stars
Verified

Wonderful variety.

The variety of choice is wonderful, prices are comparable, sizes run a bit small, and time between purchase and delivery is not long. I enjoy browsing and do enjoy wearing the many shoes I've purchased.

Date of experience: March 24, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Spring Step Shoes

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

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Rated 5 out of 5 stars
Verified

The shoes I purchased were perfect

The shoes I purchased were perfect and all 4 pr. fit great. I love la'Artise

Date of experience: March 25, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Rated 5 out of 5 stars
Verified

Best unique shoe store I’ve encountered.

Always, Always a pleasure to do business with Spring Step.

Date of experience: March 25, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Rated 2 out of 5 stars
Verified

Poor return policy

I ordered two beautiful pairs of shoes,but unfortunately they hurt my feet and had to send them back. I paid up front for return ( not a practice most retailers engage in) then $7 was deducted from my credit if I wanted my money back instead of store credit. So it cost me $13 for nothing. Although I love your shoes, this return policy discourages me from future orders.

Date of experience: March 25, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,
We are sorry for the confusion but, we would like to assist you further.
Will send you an email to your address.

Thank you,

Customer Svc Care Team

Rated 4 out of 5 stars
Verified

Good products

Buying process is fine. Finding and using earned points is difficult if not impossible... especially applying the discount to the current purchase. Customer service people are excellent!

Date of experience: February 20, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

We sent you a separate email to assist you with simple instructions to help you find how to use your earned points!

Have a wonderful day!


Thank you,

Denise
Customer Care Team

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Rated 5 out of 5 stars
Verified

Cute everyday booties

Cute everyday booties! Love them!! Color and size perfect as normal from springstep!

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Rated 5 out of 5 stars
Verified

Timely delivery

Timely delivery, and a great product

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

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☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

Rated 5 out of 5 stars
Verified

Beautiful!

Beautiful, quality shoes exactly as described and delivered in a timely manner with email updates.

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

Rated 5 out of 5 stars
Verified

Love Them

From the first minute I put these shoes on, they were comfortable and looked great.

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

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Rated 5 out of 5 stars
Verified

Perfect for me!

I love the comfort, style, and durability. Flexible styling can go from day to evening date. I have purchased 4 pairs of the same style.

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

Rated 5 out of 5 stars
Verified

Your products are the bomb!

Your products are the bomb!! So many of my friends wonder where I got my shoes…and I tell them. I even write down your website for them. And shopping your website is easy…a few times I’ve needed help with an issue, and customer service took care of it quickly and efficiently. Thank you so much for being you!

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

Rated 5 out of 5 stars
Verified

Love the shoes!

Love the shoes!!
Comfortable and Pretty

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

Rated 5 out of 5 stars
Verified

Amazing quality

Amazing quality, fast shipping and very comfortable shoes, true to the size.
Thank you!

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST

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Rated 3 out of 5 stars
Verified

I was disappointed the insoles were not…

I was disappointed the insoles were not as soft and cushioned as the Spring Step shoes I have previously purchased.

Date of experience: February 22, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 3 Star review as we always strive for a 5 star rating review experience!

We have many different brands and each has its own unique comfort fit. For a more cushion feel you can purchase insoles and also our brands Flexus and Spring Step.
I hope this helps!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

Rated 4 out of 5 stars
Verified

Beautiful shoes that fit well and are…

Beautiful shoes that fit well and are very comfortable.

Date of experience: January 26, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Thank you for your 4 Star review as we always strive for a 5 star review rating!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

Rated 5 out of 5 stars
Verified

Delivery was in a timely manner

Delivery was in a timely manner. Both pair of boots are a great comfortable fit, and look great 👍

Date of experience: January 26, 2025

Spring Step Shoes logo

Reply from Spring Step Shoes

Hello,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Denise
Customer Care Team

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