SILKSILKY Reviews 6,017

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Everything with silksilky went well. Unfortunately, the delivery company was terrible. DHL delivery was terrible and it took an extra week to get my product. I will only order from your company in the future, if you don’t use DHL.

Rated 5 out of 5 stars

Very nice soft as skin Pj set. Champagne color is exactly like advertised. A bit thinner silk fabric than from other brands I have, but this one is perfect for the summer.

Rated 5 out of 5 stars

Ordered my husband some underwear for our 12th wedding anniversary as the tradition says gifts for 12 years are silk.
He loves them ! I think I’ve opened Pandora’s box and now he won’t wear anythin
g else !
Really great product - packaged beautifully (so I didn’t bother wrapping myself!) and very reasonably priced.
Very happy customer !

Rated 5 out of 5 stars

Goods as described. Beautifully packed. I’ve order three sets for myself but unfortunately the large is small for me so am returning for an XxL. Will review after that transaction but this one was seamless. Would recommend


Company details

  1. Silk Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Clothing Store
  5. Hair Product Store
  6. Home Goods Store

Written by the company

Indulge in Silk. Empower Your Life. Experience the opulence and countless benefits of our silk sleepwear, clothing, and bedding. Elevate your lifestyle to new heights of beauty and well-being.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Very nice soft as skin Pj set

Very nice soft as skin Pj set. Champagne color is exactly like advertised. A bit thinner silk fabric than from other brands I have, but this one is perfect for the summer.

Date of experience: April 11, 2025

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Rated 5 out of 5 stars

Bad shipping company DHL

Everything with silksilky went well. Unfortunately, the delivery company was terrible. DHL delivery was terrible and it took an extra week to get my product. I will only order from your company in the future, if you don’t use DHL.

Date of experience: March 31, 2025

Rated 1 out of 5 stars

Extremely dissatisfied

Extremely dissatisfied! DO NOT purchase goods from this company! There is non-existent customer service at Silk Silky - they do not respond to emails relating to return requests. This has been flagged up on Trustpilot by other customers. This company appears to be deliberately flouting International Trading Law standards and should be barred from trading.

Date of experience: April 13, 2025

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Rated 1 out of 5 stars

Scammers

I ordered sheets from Silk Silky and returned them at my own expense, following all their return instructions carefully. I only received half of my refund — the rest simply disappeared.

For over 4 months now, they’ve been replying under different names, repeatedly claiming they’re “checking with the warehouse.” Nothing ever changes. No refund. No resolution.

Bottom line: You’re unlikely to ever see your money again.
This company is dishonest, unprofessional, and feels like a scam. Avoid them at all costs.

Date of experience: April 19, 2025

Rated 1 out of 5 stars

Beware of This Company! SCAMMERS

I ordered sheets from Silk Silkyand ended up returning them (at my own expense). Despite following all return instructions, I only received half of my refund. The other half? Gone.

They continue to respond to emails under different names, claiming they’re “checking with the warehouse” over and over again. But nothing ever happens. It’s been over 4 months now.

Bottom line: you won’t see your money again.
Dishonest and unprofessional, scam company. Avoid at all costs!

Date of experience: January 18, 2025

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Rated 5 out of 5 stars

Goods as described

Goods as described. Beautifully packed. I’ve order three sets for myself but unfortunately the large is small for me so am returning for an XxL. Will review after that transaction but this one was seamless. Would recommend

Date of experience: April 19, 2025

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