PRO Compression Reviews 13,940

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

My wife, Reeves and I have made several attempts to contact you, but unfortunately, we haven't received a response. We would like to inquire about ankle high socks that were purchased in one of my orders, which might have been the most recent one, as we tried to contact you at that time without success. We understand that you have a busy schedule, but we believe that responding to customer inquiries is crucial, as every customer contributes to your business. Thank you. As you can see they don't even respond to complaints or good reviews

Rated 5 out of 5 stars

I love my compression foot sleeves! So much! Since wearing them to bed at night I’ve not had any foot pain! Grab a pair and see for yourself!

Rated 5 out of 5 stars

So far the product is good. I previously purchased compression socks from two other brands. One brand still lasts after 3-4 yrs. I wear those daily. The other brand last 3 months before ripping and tearing; those are unwearable. I've only been wearing pro compression for about 1 month, so I'll be curious on their durability...especially given the cost.

Rated 5 out of 5 stars

Comfortable socks that stay up and in place for a 10+ hour shift. Cool color patterns. Customer service was fantastic resolving a minor issue immediately. If I had one criticism, it would be that I wished the toe seam was less prominent / seamless. Look forward to trying out more styles in the near future.


Company details

  1. #16 of 44 best companies in Activewear Store
  2. #275 of 752 best companies in Clothing Store
  3. #3 of 3 best companies in Running Store
  4. #17 of 36 best companies in Sportswear Store
  5. #9 of 25 best companies in Underwear Store

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Replied to 76% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars

No one answered emails

My wife, Reeves and I have made several attempts to contact you, but unfortunately, we haven't received a response. We would like to inquire about ankle high socks that were purchased in one of my orders, which might have been the most recent one, as we tried to contact you at that time without success. We understand that you have a busy schedule, but we believe that responding to customer inquiries is crucial, as every customer contributes to your business. Thank you. As you can see they don't even respond to complaints or good reviews

Date of experience: January 31, 2025

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Rated 1 out of 5 stars
Verified

Socks different lengths

Socks different lengths, different sizes, different widths. Pairs last time are smaller this time. One pair went half way up my thigh. Like what happened ? They might be cute but this company has gone down the toilet. Quality control no more. Won’t buy again.

Date of experience: March 11, 2024

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Rated 4 out of 5 stars
Verified

I really liked the quality of the wide…

I really liked the quality of the wide calf compression socks I bought. I had an issue with them being too tight on my calves and digging in. I don’t think this is a pro compression issue - I am having veins issues (hence the compression socks). I think I need prescription socks rather than OTC. I also bought an ankle sleeve that I love. Really helps with the swelling.

Date of experience: June 18, 2024

Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE ! I’m reporting them to the BBB , they REFUSE to give out a phone number ! Will only email which is NOT acceptable since they received my return and refuse to refund my money into my acct !

Date of experience: July 25, 2024

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Rated 1 out of 5 stars
Verified

I ordered a larger size than the last…

I ordered a larger size than the last pairs that I ordered and they’re still too small. When I bought these a few years ago, the pairs I bought were a small/medium and are bigger in the calf’s than both the small/medium pairs and the large pairs that I recently ordered. Almost uncomfortably tight. Very disappointed as I have to wear these for 10-12 hours most days.

Date of experience: May 30, 2024

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Reply from PRO Compression

Hi Desiree! We're sorry for the trouble with fit. It looks like there have been a mix of S/M, L/XL, and wide-calf sizes ordered the past few times. We'll be reaching out shortly to get some more information and help with an exchange!

Rated 5 out of 5 stars

Great customer service, great product

Great customer service, great product. The size I got initially were too small around part of my leg, they helped me figure out the best size for me and even sent me a pair to try our for free before I did a full exchange. Now I have great compression stockings and my legs don't ache at the end of my shifts.

Shout out to Lauren and Brenda, the two that helped me!

Date of experience: July 17, 2024

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Rated 1 out of 5 stars
Verified

Very disappointed with the new wide…

Very disappointed with the new wide calf marathon knee high compression socks. I have been needing more and was thrilled to see you had them back in stock but with new sizing. I measured as directed(several times) and ordered 6 pair. Of course they came right after my work days so had to wait like 5 more days before wearing them for the first time. They were much harder to put on but figured maybe because mine are older and well used. I work 12 hour shifts so on a good day they will be on for 14 hours. It was awful! I had to keep trying to fix the top at my knee because they were so tight and very uncomfortable. What a risk for blood clots!!! Anyway trying now to start the process to exchange for the next size up even though according to your sizing directions they should have been appropriate. Of course I didn’t take out the $1.98 return as I have used pro compression for years and have recommended them to so many. Lesson learned! Hopefully the exchange process is easy and goes smoothly. I love your socks and don’t want to change so now know to size up. You really need to re-address the new sizing.

Date of experience: June 11, 2024

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Reply from PRO Compression

We're sorry for the trouble Connie! We recently redesigned our wide-calf socks and our team greatly appreciates this feedback.

We may have some other options for exchange that you may be interested in. One of our team members will be reaching out shortly to help make this right for you!

Rated 2 out of 5 stars
Verified

Too short, thin and hard to put on and take off

I bought compression pro socks several years ago and liked them. But if you are still the same company, the socks recently purchased were too short , thin and real hard to put on or take off. I won’t be buying more. I will stick with Compression Z.

Date of experience: June 12, 2024

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Reply from PRO Compression

We're sorry the socks are not working out Tommy! We have made some slight changes to our socks over the years, but the overall make of the socks are pretty much the same. One of our team members will be reaching out shortly for more information to help!

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Rated 5 out of 5 stars
Verified

Win win

I really like your products and I was able to take advantage of your sales to buy some for my family.

Date of experience: June 11, 2024

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