POVISON.COM Reviews 611

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Your descriptions and website and picture are very simple and easy to navigate. Your page is well organized and clean and neat in displaying your products, ideas, pictures, details, specs etc. Well done and easy ordering….so far so good!

Rated 5 out of 5 stars

We ordered a console. When it arrived we were blown away by the quality & style. Far better than what the website pictures could capture. The product arrived in the most secure shipping packing I've ever seen. The deliver drivers were on time, courteous and helpful. We are 100% pleased/satisfied with Povison's phone service, product quality & delivery. Looking forward to our next purchase. (Dan & Barb, Kansas City, April 2025)

Rated 5 out of 5 stars

my experience has been a great I love the furniture is exactly what I imagine

Rated 4 out of 5 stars

Beautiful table top and we love the extensions on the ends. They hide underneath when not in use. Not fond of the silver hardware on the black legs though. They really show and did not on the picture before I ordered. Detracts from the look.


Company details

  1. #4 of 7 best companies in Furniture Maker
  2. #21 of 42 best companies in Bedroom Furniture Store
  3. #11 of 17 best companies in Furniture Manufacturer
  4. #112 of 174 best companies in Furniture Store
  5. #16 of 28 best companies in Living Room Furniture Store
  6. #5 of 8 best companies in Sofa Store

About POVISON.COM

Written by the company

POVISON was established in the United States in 2020, with branches in California, Texas, Georgia, New Jersey, and Guangzhou. Meanwhile, Povison has a huge online selection that puts our collections at your fingertips no matter where you are. Hundreds of millions of exposures have been accumulated on various media platforms, covering consumers from many countries.

The brand is committed to providing high-quality products, unique designs, and timeless styles to half the world's families. POVISON firmly believes that quality never goes out of style. Furniture should be sustainably sourced, thoughtfully designed, and timeless. Today, we partner with artisans worldwide who share a vision: to create heirloom-quality furniture that brings the aesthetics of life to half the world's homes.

POVISON is inspired by Power Vision, implying that the development of the brand will always be based on a global perspective, and it can bring users a more powerful visual experience from products to packaging. The brand insists on being user-centered, and we listen to users' voices through social media and customer service throughout the day.

Shop Here:

TV Stands
Coffee Tables
Dining Tables
Dining Chairs
Bedroom Furniture
All Sales & Deals

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4.4

Excellent

TrustScore 4.5 out of 5

611 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Ease of site use

Your descriptions and website and picture are very simple and easy to navigate. Your page is well organized and clean and neat in displaying your products, ideas, pictures, details, specs etc. Well done and easy ordering….so far so good!

Date of experience: April 17, 2025

Rated 4 out of 5 stars
Verified

Table with end extensions

Beautiful table top and we love the extensions on the ends. They hide underneath when not in use. Not fond of the silver hardware on the black legs though. They really show and did not on the picture before I ordered. Detracts from the look.

Date of experience: April 13, 2025

POVISON.COM logo

Reply from POVISON.COM

Thank you so much for your thoughtful review! We’re glad you love the tabletop and hidden extensions. We understand your feedback about the visible hardware and have shared it with our product team for future improvements. Your input means a lot! 🙏✨

Rated 5 out of 5 stars

you can talk to a REAL person

being able to have some one call me immediately to help me with my order.
Very friendly & helpful staff, that care.

Date of experience: April 08, 2025

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Reply from POVISON.COM

Dear customer,

Thank you so much for your kind words! We’re delighted to hear that our team was able to assist you promptly and make your experience a positive one.

Providing friendly, helpful service is at the heart of what we do, and it’s wonderful to know that came through. If there’s anything else we can support you with, we’re always just a message or call away.

Thanks again for choosing POVISON! 💛

Warm regards,
POVISON Customer Care Team

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Rated 5 out of 5 stars
Verified

Far Better Than Expectation

We ordered a console. When it arrived we were blown away by the quality & style. Far better than what the website pictures could capture. The product arrived in the most secure shipping packing I've ever seen. The deliver drivers were on time, courteous and helpful. We are 100% pleased/satisfied with Povison's phone service, product quality & delivery. Looking forward to our next purchase. (Dan & Barb, Kansas City, April 2025)

Date of experience: April 08, 2025

Rated 5 out of 5 stars

Great experience

Easy website to navigate. Love the option of buying different quantities together. Great communication once the order was placed from the delivery company. They worked with our schedule and were even able to deliver earlier than expected.

Date of experience: April 08, 2025

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Rated 1 out of 5 stars

This was absolutely the wrost buy ive…

This was absolutely the wrost buy ive made in a long time not comfortable low sitting chair. it looks cute but not comfortable. Totally not worth the expense and im not cheap, but I would have done better buying from Wallmart. Sad very disappointed

Date of experience: April 02, 2025

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Reply from POVISON.COM

We are truly sorry to hear that the chair did not meet your expectations. We completely understand how disappointing it can be when a purchase doesn’t turn out as hoped, especially when comfort is such an important factor.

We value your feedback and would love the opportunity to make things right. Please reach out to us at supportingcenter@Povison.com with the subject line “Trustpilot Review”, and we will do our best to assist you.

Thank you for sharing your experience with us, and we look forward to resolving this for you.

Best regards,
Povison Customer Care Team

Rated 5 out of 5 stars
Verified

Delivery date was respected and the…

Delivery date was respected and the product is exactly as advertised. I even thought of returning it because of space, but I decided to rearrange my furniture. Customer service was patient and resourceful.

Date of experience: March 30, 2025

Rated 5 out of 5 stars

Customer Service has been very good!

The customer service representative went above the call of duty to make sure our selected chairs and table would match. I sincerely appreciate they cared enough to go into the warehouse and take photos of my selection.

Date of experience: March 28, 2025

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Rated 5 out of 5 stars

Great company! Great selection! Great customer service!

I was very impressed how they handled an issue I had with an item. In love with the beautiful dining table I got from them. Will buy again for sure because the way the took care of me. Try them out!!

Date of experience: March 26, 2025

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Reply from POVISON.COM

Dear,

We sincerely apologize for the experience you’ve had. We take your feedback very seriously and understand your frustration. Please know that this is not the level of service we strive to provide.

We are actively looking into your case and will make it our priority to resolve the issue as soon as possible. Our team will reach out to you on Friday to follow up directly and ensure that your concerns are addressed.

Thank you for your patience and for giving us the opportunity to make things right.

Best regards,
Povison Customer Care Team

Rated 5 out of 5 stars
Verified

Great customer support

I contacted customer service concerning assembly. They responded quickly and followed up to make sure everything was ok

Date of experience: March 25, 2025

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