Janelle Cottle was totally engaged during the whole process. I was interested in updating my homeowners and auto policy and she spent over an hour with me setting these policies up with me.
PolicyPro Reviews 4,098
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5.0
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I cannot say enough about PolicyPro employees going the extra mile for clients! First, Kaylee Fazio stepped up to get me a great quote on homeowners/auto. THEN, Christi Shobe stepped in for my other homeowners policy, did all the due diligence for me and got me the BEST rate possible. She gathered all the required info and gave valuable input when needed. Kudos, PolicyPro, for making such GREAT hiring decisions!
I had a great experience working with Michelle at PolicyPro. I had very little time and she very quickly and efficiently found me a much more affordable home insurance policy and also saved me a few bucks on my auto insurance as well. I recommend giving them a call if you are in the market for new insurance.
Well I just got the Ins. today. However the agent Amanda was very thorough, professio al, and knowledgeable about the information she was relating to me. An added Bonus for me was the insurance went down compared to when we spoke in March. Im very happy about that..
Company details
Written by the company
PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.
Contact info
PO Box 23010, 78223, San Antonio, United States
- 1-888-958-5857
- customerservice@policypro.com
- policypro.com
They saved me 130 a month
They saved me 130 a month. Very polite and respectful. I will do business again.
Date of experience: April 21, 2025
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The agent who helped us did a great job…
The agent who helped us did a great job at helping us find the kind of coverage we needed. It was quick and easy too!
Date of experience: April 21, 2025
They provide what I want to look…
They provide what I want to look forward.
Date of experience: April 21, 2025
Simply fantastic
Simply fantastic, Lauren is the best, great voice, and super Customer Griendly.
Date of experience: April 21, 2025
Janelle Cottle was totally engaged…
Janelle Cottle was totally engaged during the whole process. I was interested in updating my homeowners and auto policy and she spent over an hour with me setting these policies up with me.
Date of experience: April 21, 2025
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Excellent customer service
Excellent customer service, perfectly explained everything to me. Thanks
Date of experience: March 28, 2025
Dulce was super help and polite
Dulce was super help and polite. She was able to answer evry question i had.
Date of experience: April 18, 2025
Dulce is very knowledgeable in…
Dulce is very knowledgeable in addressing customer needs.
Date of experience: April 18, 2025
Easy to discuss options with
Easy to discuss options with. Understood my questions and concerns.
Patient while I was at work.
Very pleasant and professional
Yall have a rock star
Date of experience: April 17, 2025
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Mrs. Dulce Parra
Mrs. Dulce was such a pleasure to work with and help me find the best rates possible. I will definitely recommend her to my friends and family.
Date of experience: April 18, 2025
Michelle was great!!!!
Michelle was kind, positive, and very helpful. She works with policypro. I recommend everyone to let her help them.
Date of experience: April 17, 2025
Christi Shobe 10/10 Would Recommend
Christi Shobe is wonderful! She’s knowledgeable and honest! I’m so happy to have her helping us with our auto and home policies.
Date of experience: April 17, 2025
Jasmine was very helpful and well…
Jasmine was very helpful and well knowledgeable regarding the types of insurance that met my specific needs.
Date of experience: April 17, 2025
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Christi was able to get me an excellent…
Christi was able to get me an excellent quote for my homeowners insurance and did a great job of walking me through the process. She communicated promptly and provided great customer service!
Date of experience: April 16, 2025
Nova is very professional and…
Nova is very professional and competent. She made a very difficult experience far more palatable and pleasurable.
Date of experience: April 16, 2025
Quick & easy
Michelle was friendly and helped set me up with a new policy quickly.
Date of experience: April 15, 2025
Great rates
Great rates, personable communication and friendly & professional demeanor during all correspondence.
Date of experience: April 15, 2025
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Kaylee provided an exceptional call and…
Kaylee provided an exceptional call and found quotes for me I didn’t even know existed and I am glad it was her who led me to this insurance.
Date of experience: April 15, 2025
Very knowledgeable and helpful with my…
Very knowledgeable and helpful with my concerns and need.
Date of experience: April 15, 2025
Great service
Ms. Lauren was very kind and helpful. A great customer service. She patiently explain me all I need. Looks like she enjoy and love her job.
Thank you
Date of experience: April 13, 2025
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