petmarvel.com Reviews 11

TrustScore 4 out of 5

4.1

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Company details

  1. Pet Store

Written by the company

Pet Marvel Limited is an American multinational and technology company headquartered in Albany, New York. The company was officially established in July 2019 and has set up branches or primary agents in China, Japan, and Taiwan. Its brand, PET MARVEL, is dedicated to providing global smart pet health solutions and has independently developed various smart pet devices, including self-cleaning litter boxes, automatic pet water fountains, and automatic pet feeders.


Contact info

4.1

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

No more scooping

No more scooping! I have three cats and this little machine can keep up with them. I have to empty the tray more often than recommended, but that is fine. The cats took to it right away. It is very quiet and efficient. Very happy with this device.

Date of experience: February 27, 2025

Rated 5 out of 5 stars
Verified

Best water fountain by far and I have…

Best water fountain by far and I have had my faur share of many, and this one is the best! Large capacity, wireless, only clean every 3 days and it's an easy clean, filters last long. Haven't had to charge the dock yet and that's a plus. Battery lasts long on the sensor mode. Best on the market!

Date of experience: February 24, 2025

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Rated 3 out of 5 stars
Verified

Good purchase

Overall I’m happy with my purchase for my cats. Both my cats have gotten used to it. I’m not sure if the litter I’m using is the best for it as it keeps getting stuck to the wall and the sifter part. But overall I do recommend the automatic litter box

Date of experience: January 31, 2025

Rated 1 out of 5 stars
Verified

The pump on the water fountain will not…

The pump on the water fountain will not stay on there for it does not work. Its just a big plastic dog bowl which I can buy for a lot less than I paid for this thing. I have contacted customer service without any response so far.

Date of experience: January 27, 2025

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