Pawrade Reviews 5,848

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

You walked us through every step and made us feel very comfortable adopting Madison from so far away!! The transportation was very professional and keep us updated almost every step of the way on how Madison was doing along with pictures and where they were in relationship to coming our way with our new little girl . Can not say enough of how comforting everyone was to us to know she was safe and on her way to her new home.

Rated 5 out of 5 stars

We absolutely love our dog! We absolutely enjoyed the sellers too!
My experience with your insurance person was awful!
This dog was worth the 9.5 hour drive to retrieve him❣️

Rated 5 out of 5 stars

If it wasn't for a trust pilot, I don't think I would have went ahead with the adoption... I was scammed prior to this with someone else, and it was absolutely horrible... I was very leery and looked them up on trust pilot, and they had a great rating. It is the reason why I moved forward with the adoption.

Rated 5 out of 5 stars

My puppy is happy and healthy even after his long trip.
I had a great experience with Pawrade and communications were consistent. Highly recommend!


Company details

  1. #13 of 71 best companies in Pet Store
  2. #1 of 4 best companies in Dog Breeder
  3. #3 of 8 best companies in Pet Adoption Service

Information provided by various external sources

Find your perfect puppy from a safe and secure source. For over 15 years we have been connecting caring families with responsible and reputable breeders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

We absolutely love our dog

We absolutely love our dog! We absolutely enjoyed the sellers too!
My experience with your insurance person was awful!
This dog was worth the 9.5 hour drive to retrieve him❣️

Date of experience: April 14, 2025

Rated 5 out of 5 stars
Verified

Happy and Healthy Pup!

My puppy is happy and healthy even after his long trip.
I had a great experience with Pawrade and communications were consistent. Highly recommend!

Date of experience: April 21, 2025

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Reply from Pawrade

Hey Mich, thank you for the kind words. We are so happy to hear that all went so well for you and your new furry family member. Best wishes for many fun filled days to come.


Rated 3 out of 5 stars
Verified

Pawrade needs to make sure that the…

Pawrade needs to make sure that the breeders and vets actually check the dogs before being sent out i received my pup and on his first check up with my vet found out he had mites in his ears and a bunch of black stuff in his ears. Costed me a extra 250 bucks at the vet plus all the supplies i needed to by to make sure my house wasnt full of mites after all the money we already spent Just to get him here. And all you guys wanted to give me was a slap in the face of 50 bucks back. Other then that big issue the experience was good and the pup is good so far.

Date of experience: April 14, 2025

Rated 5 out of 5 stars
Verified

Madison 2025

You walked us through every step and made us feel very comfortable adopting Madison from so far away!! The transportation was very professional and keep us updated almost every step of the way on how Madison was doing along with pictures and where they were in relationship to coming our way with our new little girl . Can not say enough of how comforting everyone was to us to know she was safe and on her way to her new home.

Date of experience: April 13, 2025

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Reply from Pawrade

Hey Shirley and Patt, Thank you so much for the wonderful review. We really so try so hard to make the process seamless for our wonderful clients. We are so happy to hear all went so well for you and your new furry family member. Best wishes for many amazing adventures to come.

Rated 5 out of 5 stars
Redirected

Love Trust pilot

If it wasn't for a trust pilot, I don't think I would have went ahead with the adoption... I was scammed prior to this with someone else, and it was absolutely horrible... I was very leery and looked them up on trust pilot, and they had a great rating. It is the reason why I moved forward with the adoption.

Date of experience: April 01, 2025

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Reply from Pawrade

Hey Jenny, Thank you for trusting Pawrade. Sadly there are a lot of shady operators out there. But no worries at Pawrade. We make sure you get the perfect pup for you in a completely safe and secure transaction. Best wishes for many fun filled days to come with your new best buddy!

Rated 5 out of 5 stars
Redirected

Pawrade is a great service for people…

Pawrade is a great service for people looking for a pet. No matter where you live, the pet gets delivered in great shape. You stay informed throughout the whole process.

Date of experience: April 20, 2025

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Reply from Pawrade

Hey Debra, Thank you so much for the kind words. Its true, we love to help folks find the perfect pup for them no matter where it may be and deliver it right to their door. We put in all the work to make the process smooth and stress free. Best wishes for many fun filled days to come with your new best buddy.

Rated 5 out of 5 stars
Verified

My experience was great because of the…

My experience was great because of the communication threw out the entire process. It was never hard getting someone on the phone. Just great customer service service.

Date of experience: April 20, 2025

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Reply from Pawrade

Hey James, thank you for the kind words. We are so happy to hear that all went so well for you and your new furry family member. Best wishes for many fun filled days to come.


Rated 1 out of 5 stars
Redirected

I have written a review

I have written a review . I was not treated nicely . I have been blocked from purchasing , and I can’t even email or call ?? What the heck kind of a site are you running ?? To block ppl from being able to make a call to have my account closed is RIDICULOUS! I def would not recommend pawrade to anyone . Not cool @ all :(

Date of experience: April 20, 2025

Rated 4 out of 5 stars
Redirected

Sometimes you just know…

Sometimes you just know this is the “one”, true! Saw my Frenchie pup and of course continued to research and shop from other sources I kept coming back to named Yoda. Got a little nervous, was having a little problem confirming the connection for the pick up. Left messages with Pawrade but didn’t hear back until I chose the option to purchase a pup. The associate I spoke with jumped right in with my concern and got things going, thank you! I had previously booked a flight a couple of weeks earlier to fly to the breeders state and they graciously agreed to met me at the airport made with Pawrade. They don’t phone you or follow up on those type of things, they text.
It wasn’t until the night before my flight that the breeder phoned me and confirmation was made. It did happen and was a wonderful experience, most people would rather have pup delivered to them but not me, I wanted to experience the trip w/Yoda and meet the breeder, yes it was exhausting but worth it!! Thank you 🤗

Date of experience: April 15, 2025

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Reply from Pawrade

Hey Deborah, We are so happy that you let us help you to adopt the perfect pup for you. Thank you so much for the kind words and best wishes for many amazing days to come with you new best buddy.

Rated 1 out of 5 stars

I purchased a maltese pup 12 months ago…

I purchased a maltese pup 12 months ago but got a poodle pup. They assured me it was a maltese pup so I have waited 12 months to see my Anne grown up and she most definitely is a poodle. I have a ton of photos of my poodle pup, and my other dog which is a purebred Maltese. I have lots of photos of both of my dogs where it is clear that one is a Maltese which I purchased from Pawrade and my other pup that I got from Pawrade is a poodle. I would love to get the opportunity to submit photos to this review. My vet, my friends and my neighbors know the pup is a poodle. I am going to submit my puppy’s DNA to a lab for confirmation.

Date of experience: April 19, 2025

Rated 5 out of 5 stars
Redirected

Pawrade was amazing to work with

Pawrade was amazing to work with. Fast and efficient when contacting me. Left no detail out. They walk you through the process and always asked me if I have more questions in order to help make a transition go smoother. They always gave me updates on my puppy with pictures. When we was being transported to my home, they made sure the carrier kept in contact with us with updates. It was all a very smooth process. They provided me with all the information I could possibly need to make my little boy feel more at home from the start. My puppy is amazingly happy and I chalk it up to being so well prepared due to the lists and help Pawrade has provided. 10/10 would recommend.

Date of experience: March 29, 2025

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Reply from Pawrade

Hey Elizabeth, thank you so much for the wonderful and detailed review. We really do try so hard to make the process smooth and stress free and love to hear when all goes so well for our awesome clients. Best wishes to you and your new furry family membeer for many fun filled days to go.

Rated 5 out of 5 stars
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Welcome home!

From purchase to delivery it was a seamless transaction and our not so little guy is adjusting well

Date of experience: April 18, 2025

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Reply from Pawrade

Hey Kyle, we really do work so hard to make the process smooth and stress free. Thank you for trusting Pawrade and best wishes.

Rated 5 out of 5 stars
Verified

Finding this puppy is all we had dreamed of

Finding this sweet puppy was a dream. She couldn't be more perfect. She is so cuddly, and personality plus.

Date of experience: April 17, 2025

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Reply from Pawrade

Hey Gloria, We are so happy that you are so happy. Thank you for trusting Pawrade and best wishes.

Rated 5 out of 5 stars
Verified

We were well informed about our puppy…

We were well informed about our puppy and it was love at first sight! The transportation went smoothly and he is a well cared for puppy by his breeder. Thank you

Date of experience: April 18, 2025

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Reply from Pawrade

Hey Mark, thank you for the kind words. We are so happy to hear that all went so well for you and your new furry family member. Best wishes for many fun filled days to come.

Rated 5 out of 5 stars
Redirected

Very recommended 🩷

To anyone that has been thinking of getting a puppy I truly believe pawrade is worth every penny they insure that I had gotten my questions answered and would give me lot of updates on things they are amazing team and deserve so much recognition

Date of experience: April 16, 2025

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Reply from Pawrade

Hey Melanie, Thank you so much for the kind words and vote of confidence. We are so happy that you let us help you adopt the perfect pup for you. Best wishes!

Rated 5 out of 5 stars
Redirected

Seamless process

Seamless process. Great drivers that kept me informed every step of the way. I definitely recommend Pawrade.

Date of experience: April 16, 2025

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Reply from Pawrade

Hey Marsi, We are so happy to hear that all went so smoothly for you. That really is our goal here at Pawrade. Best wishes for many fun filled days to come.

Rated 5 out of 5 stars
Verified

Grateful!!!

We are overjoyed with our two new babies. Yorkshire Terriers, Alexander & Avery. Pawrade was excellent giving us step by step instructions and answering all our questions.
We are so grateful, thank you, Pawrade!

Date of experience: April 10, 2025

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Reply from Pawrade

Hey Kim, A double thank you to you for letting us help you to adopt a pair of perfect pups. We are so happy to hear that all went so well and wish you all the best.

Rated 5 out of 5 stars
Verified

I love our little doggie

I love our little doggie. She’s great! Thank you!!

Date of experience: April 10, 2025

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Reply from Pawrade

Hey Wade, We are so happy that you are so happy. Thank you for chosing Pawrade and best wishes.

Rated 5 out of 5 stars
Redirected

Pawrade was excellent.

Pawrade was excellent in providing a method for us to easily find a puppy. They were incredibly responsive with answering our questions and forwarding our requests to the breeder prior to purchase. For example, we had specific inquiries about the puppy's health and temperament, and Pawrade promptly provided answers and reassurances.

The puppy was delivered to us using their transportation concierge, Express Puppies. We were delighted by the timeliness and care during transportation. The puppy arrived clean, happy, and well cared for.

The follow-up afterward to ensure the puppy is receiving consistent and continuing care was wonderful. We received valuable support and advice, making sure our new puppy was settling in well.

I would work with Pawrade again without hesitation and recommend their services to anyone looking for a new puppy.

Date of experience: April 02, 2025

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Reply from Pawrade

Hey Lori, We are so happy to hear that all went so well for you and your new furbaby. We really so try so hard to make the process seamless. Thank you for the kind words and thank you for trusting Pawrade.

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