Moss Envy: Natural & Organic Bedroom Reviews 42

The staff was very helpful and knowledgeable about the brands and products they carry. They were happy to take their time to help us test and compare a variety of beds and toppers and they were respectful of (and didn’t try to push the boundaries of) the budget we came in with. The staff were thorough in educating us on the proper care for the wool mattress topper we purchased.

Some of the products they carry are expensive when compared to the current non-sustainable products on the market, but the materials used and quality of craftsmanship means they will last longer than cheaper, mass-produced products. They also carry products from an amazing MN wool mill who you can send your wool bedding products to be cleaned/refurbished (for a fee, of course). I love that they are working with vendors who support this type of sustainability and who make products that can be used for a lifetime with proper care.

Date of experience: March 23, 2025

Excellent and efficient process, from ordering to a speedy delivery of a pillow that has transformed my sleep quality! I couldn't be more satisfied. The side sleeper pillow is so comfortable and even supports my shoulders. Quality is superb, and even extends to the pillow cases! Thank you so much!! It also arrived just a few days after I ordered!

Date of experience: March 14, 2025

I needed help with a tricky exchange, And I got it done fast and easy and with free home delivery. And I ended up making an additional 14.00 on my card. It was a coincident that I made a bit of change out of the return, but the fast and efficient service was great, and fast.

Date of experience: March 06, 2025

The pillows I purchased are hands down the most comfortable ones I have ever owned. They had zero chemical smell and I used them right out of the packaging with no issue. But what puts it really over the top is the level of customer service provided. They let me try basically every pillow and mattress in the place, talked me through the differences, made helpful suggestions, and even told me to hold off a couple days in ordering because the pillows I wanted would be going on sale soon. Great communication throughout the ordering and shipping process as well. Super pleased!

Date of experience: February 16, 2025

I found Moss Envy on an online search looking for organic wool pillows. I called and spoke with Laura with a lot of questions. She was so helpful and knowledgeable. She was able to answer all of my questions and make very helpful suggestions. I placed my order online. The next day I needed to change my order from pickup to shipping. I called again, spoke with Laura and within less than an hour, she had my order boxed and shipped. I ended up ordering the natural wool pillows, the PLA pillow and the organic cotton pillow protectors. Everything is high quality, no odor, non-toxic and very comfortable. I am extremely satisfied with my purchase and the customer service I received. Definitely recommend!

Date of experience: January 16, 2025

Moss Envy is a dream. We love our new Harvest Green mattress and it feels even better knowing we are supporting a local business.

Date of experience: March 24, 2024

I love this store and their products. I am slowly trying to get my life to have more natural /organic fabrics and products in and around me.
It all started with hurting my back and looking for a bed that would help my back, but also not add to my aches and pains. This led me down the path of sleeping on Latex vs the terrible trend of memory foam. I have recently purchased a shredded latex pillow and I love it. I will be buying another one for myself. I want to purchase about 4 additional pillows for my kids. I want them to see why I can't stop talking about my bed and now my latex pillow. I sleep so much better and the fact that you can adjust the pillow is just amazing.

Date of experience: December 21, 2024

You went above and beyond on delivery!!! Thank you!!! Great product. Love it!

Date of experience: December 15, 2024

Great quality products, great customer service!

Date of experience: December 28, 2024

I love Moss Envy - they are all so very helpful, knowledgeable and wonderful people. We have purchased 2 toppers and a bed from them. Each experience has been great. They are passionate about green, clean living- their products are high quality.
I highly recommend them!
Sheree & Darrell Vincent

Date of experience: November 16, 2024

What made our experience great was the time and education Ryan gave us. As a result, we have wonderful new pillows and a new friend :-)

Date of experience: November 15, 2024

I found these pillows on moss envy’s website. They had a good description, but I had a question regarding what PLA is. I called the store, and Laura explained everything to me beautifully. I felt good about my purchase and we love these pillows.

Date of experience: October 30, 2024

I placed an order on the weekend not expecting any answer as the store was closed, but... later that day I got a call asking about the order I placed because I mentioned that I needed it asap. For only 100.00 more they did get my order ready and shipped it out the next day instead of having to wait 2-3 weeks. This was the last day of their sale and busy processing orders. I did not visit the store, my daughter whom the bed was for just knew what she wanted, something organic. The person that did call me to confirm my order also helped with suggestions of what firmness to order and told me more about the company and products. It is easy to set up, 3 layers of latex and did not take much time at all. I would recommend this bed to anyone looking for comfort and organic without coils.

Date of experience: October 20, 2024

I love having access to products made in Minnesota, and am so happy with the woolen comforter I recently purchased for my son's bed. Warm and beautiful.

Date of experience: October 01, 2024

Extremely helpful sales people, not pushy and very knowledgeable! Awesome place.

Date of experience: August 20, 2024

Great customer service, and a great assortment of natural bedroom essentials!! 🛏️

Highly recommend this store!😊

Date of experience: September 12, 2024

Outstanding service and knowledge of quality products!
The ability to mix and match different combinations for both optimal support and softness (in a bed) and then try them out was essential. Lovely people and place!

Date of experience: August 17, 2024

I appreciate the option to choose organic mattress brands at Moss Envy. The mattress is high quality and comfortable… we have no regrets! The ordering process was smooth with no glitches. The mattress was delivered to our door and it was boxed up in a compact box which was very helpful with getting it up a tight stairway. We were really happy with the price which was the best of several companies searched.

Date of experience: July 19, 2024

Excellent customer care and service and follow-up, beyond pleased!

Date of experience: June 30, 2024

Moss Envy was responsive to my needs and flexible. Ryan recommended a topper that was supremely supportive, and it was easy to work out the delivery and other details with him. Any future mattress purchases our family makes will definitely be with Moss Envy!

Date of experience: June 21, 2024