MK Discount Reviews 45

DO NOT BUY ANYTHING FROM THIS COMPANY TOTAL SHAM---READ THE REVIEWS..

Date of experience: April 20, 2025

DO NOT ORDER ANYTHING FROM THESE COWBOYS ..READ THEIR FEEDBACK..

They do NOT Reply to ANY Attempt of Communication
Same story repeated by all other POOR Feedback Customers...NO REPLY...NO REPLY.
You cant get a refund/replacement/Return etc as they simply will NOT reply to you..

I have sent over 20 emails and left dozens of POOR feedback scores on Trustpilot and still NO reply,,,even to dispute my complaint or apoligies for POOR service....How many companies dont even reply and even try and defend themselves ???
Dont BUY ANYTHING FROM THIS COMPANY...

Date of experience: April 14, 2025

Order was missing items. Have contacted customer support 3 times and had no reply. Now in contact with trading standards to take action.

Date of experience: February 16, 2025

I would put zero stars if I could.
I orders some anchors. Website advertised them as a pack of 12. I ordered two packs. They sent 4 out of 24!
I have sent numerous emails.No such thing as chat button. I've had no replies.
I have contacted trading standards and will take this further.
DO NOT BUY ANYTHING FROM THIS COMPANY!!!
This company is also VidaXl and
Haba Trading B.V. T/A Vida XL.
Sigh I'm going around circles with all three.
They are on all media platforms, yet you cannot get a hold of them!

Date of experience: March 15, 2025

The mat/rug was described as bamboo which has a natural tough & water resistant finish, however the actual material is absorbent, seems somehow processed & totally unsuitable for household wear & tear.
I have made numerous attempts to go through the online returns process, however there is no SKU no on the packaging & no invoice in the box.
Online returns page gives no option to give specific details of problem with the product & results in a time wasting & frustrating circular process. I created a customer account in an attempt to retrieve the purchase history yet several attempts to log in were unsuccessful. I also tried numerous times to contact mk on 2 on the phone no's within online page neither of which answered simply ringing out each time.
So I now have an item which is not fit for use, no way to return it after time & frustration trying to use the returns process & the loss of purchase price.
Utterly unsatisfactory experience!
Be very wary of this company's products & service.

Date of experience: February 05, 2025

Do not buy from this place! No physical beings actually work here, need to exchange an item and have contacted via the website, sent numerous emails, messaged on socials but absolutely nothing, no response. Not a clue what's going on but there is no customer service and zero humans behind the website

Date of experience: January 11, 2025

Bad customer service
Ordered 16 got only 2
Wanted to return sent numerous emails and no response whatsoever

Date of experience: January 01, 2025

Good choice, good price and good quality. Easy to purchase and a fast delivery.

Date of experience: December 11, 2024

Ordered a product for Xmas on 12th December and not only nothing received but zero response to 3 emails I have sent them. Also no functional chat function on the website despite one being referenced and no phone number. I feel like I’ve been scammed or best case poorly treated. I would recommend going elsewhere and paying a bit more. Am now considering legal action tbh.

Date of experience: December 12, 2024

Ordered outdoor Christmas lighting , it turned up missing the power leads and plug .
I’ve sent emails to all addresses on their web page with no reply. No phone numbers available and no chat button functionality.
Absolutely con, took the money and ran, legal advice to be sought.

Date of experience: December 10, 2024

Wanted to return items ordered, would not respond to communications

Date of experience: November 15, 2024

Item doesn’t work. I’ve e sailed numerous times had one email back saying you’re dealing with it. Not heard nothing 2 weeks later. Completely ripped off by a shit company. I’d never recommend. Dodgy as hell company

Date of experience: November 12, 2024

I received the item with a defect, no contact, they do not reply to emails. I do not recommend!!!

Date of experience: November 11, 2024

These lot are scammers, everything you buy will arrive damaged, you'll try too contact them and they will not rely, I've tried email after email and nothing comes back,There not a British company either,be warned I've lost a lot of money.

Date of experience: December 04, 2024

Item arrived damaged.
Trying to contact MK discount to get a refund but they are not responding. Sent two emails but no reply. Have checked my spam and junk boxes. Tried the online chat but was just redirected to the same email addresses that I have already used. No phone number to call anyone on.

Date of experience: November 04, 2024

Bought 2 products. Both came damaged. Got a partial refund on the first but when I messaged about the second one and included photos of the damage and faulty pole. Never even replied.

Date of experience: November 06, 2024

I ordered a beautiful mirror and some home decor pieces from mkdiscount.co.uk. The prices were unbeatable, and everything arrived quickly and safely. It’s been a great experience from start to finish – I’ll definitely be recommending them to my friends.

Date of experience: November 06, 2024

I was in urgent need of some garden furniture and found exactly what I needed on mkdiscount.co.uk for the best price. Delivery was super quick, and I was kept informed throughout the whole process. Everything arrived in perfect condition, and I’m so pleased with my purchase!

Date of experience: October 02, 2024

I found a great deal on a new wardrobe and couldn’t be happier. Delivery was quicker than expected, and the communication from mkdiscount.co.uk was top-notch. The quality of the furniture is outstanding for the price I paid. Will shop here again for sure.

Date of experience: August 31, 2024

I bought a set of outdoor chairs for our patio, and they arrived much quicker than expected! The communication from the company was spot on – I knew exactly when to expect my order. One chair had a minor scuff, but customer service sorted it out quickly. Overall, very happy.

Date of experience: November 11, 2024