4.9
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Linda Nom did a wonderful job!!! No stress answered all questions and had all the answers. Was very pleasant and an easy experience! Prices are reasonable and services are great! Thank you Linda Nom for making my experience easy, stress free and pleasant.
Haley Gagnon (account manager) was a breath of fresh air to someone that has been dealing with home and auto insurances for 50+ years. I learned so much from her that I can use in the future. I certainly will tell my friends about Gallagher.
Couldn’t be happier with my experience! From start to finish, this auto insurance company has gone above and beyond. Getting a quote was quick and easy, and the rate I received was extremely competitive—much better than what I was paying before. Anytime I’ve had a question or needed assistance, I’ve spoken with knowledgeable, friendly representatives.
Had a worry about how to get insured then after a referral by a friend,boom it’s all done,am in deed a happy person for the services and best rates granted by you
Written by the company
Written by the company
211 Main Street, 01570, Webster, MA, United States
4.9
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Haley Gagnon (account manager) was a breath of fresh air to someone that has been dealing with home and auto insurances for 50+ years. I learned so much from her that I can use in the future. I certainly will tell my friends about Gallagher.
Date of experience: April 21, 2025
The representatives who sold us our policy were very competent, informative, an polite.
Date of experience: April 21, 2025
Linda Nom did a wonderful job!!! No stress answered all questions and had all the answers. Was very pleasant and an easy experience! Prices are reasonable and services are great! Thank you Linda Nom for making my experience easy, stress free and pleasant.
Date of experience: April 21, 2025
Reply from MAPFRE Insurance (US)
Hello Dawn,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Couldn’t be happier with my experience! From start to finish, this auto insurance company has gone above and beyond. Getting a quote was quick and easy, and the rate I received was extremely competitive—much better than what I was paying before. Anytime I’ve had a question or needed assistance, I’ve spoken with knowledgeable, friendly representatives.
Date of experience: April 10, 2025
Reply from MAPFRE Insurance (US)
Hello Michaela,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Carol was very helpful, courteous and professional in assisting my husband and I find the best auto insurance coverage within our budget.
Date of experience: April 19, 2025
Reply from MAPFRE Insurance (US)
Hello Antonio,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Had a worry about how to get insured then after a referral by a friend,boom it’s all done,am in deed a happy person for the services and best rates granted by you
Date of experience: April 18, 2025
Reply from MAPFRE Insurance (US)
Hello Edward,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Agent Michael did everything he possibly could to ensure I am getting the best rates possible
I am beyond grateful for all his help
Date of experience: April 18, 2025
Reply from MAPFRE Insurance (US)
Hello Andrea,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Lilly was super helpful, I am so happy with the policy I got and the rate I am paying. THANK YOU!
Date of experience: April 18, 2025
Reply from MAPFRE Insurance (US)
Hello Jackelyn,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
My appraiser Nichole Cave who was the appraiser for two of my vehicles, made multiple errors during our claims. Unfortunately, she gave me information that was false about how the claims process works, and what to expect. In addition, she never filed my entire appraisal, and I had to send it to the adjuster myself. In addition, she wrote up the incorrect point of damage for my vehicle, even though I uploaded a picture of the area that was hit. An old dent on the bumper was fixed, instead of the damaged quarter panel/door. When I contacted MAPFRE appraisal supervisor, Michael, his response was they would fix the correct area of damage, but there was a rust spot near that damage I would need to pay for because it was connected to the same panel. This is because MAPFRE had already been paid by the other Ins company for the bumper and now would have to foot the bill for their error! And they want me to pay for part of the area damaged???? Also, Michael would not approve a rental car, even though we had already been without our vehicle for 6 days while the wrong area was being fixed. They work in bad faith and can’t own their errors! Who wants an Ins company who doesn’t fight for you and treats you like a number not a human!! Oh and MAPFRE quality Ins..pls do not respond to this the way you do to each bad review you get!!! Actually fix the problem…because I have already contacted a lawyer!!
Date of experience: April 16, 2025
Reply from MAPFRE Insurance (US)
Hello Kathryn,
We apologize for your negative experience with Mapfre. If there is anything we can look into further for you please contact us at socialmedia@mapfreusa.com with your name, policy number, and a brief explanation.
Sincerely,
Quality Assurance
The agent that provided me with fire insurance was very knowledgeable and very helpful with my situation so I was very pleased and grateful to get insurance through you and this is the second time I've had you so I'm sure the first time with just as well as the second time we'll just is great so thank you very much for taking time to read my text and yes I would more than happily give your name to anybody I know Happy Easter 🐣
Date of experience: April 18, 2025
Reply from MAPFRE Insurance (US)
Hello Audrey,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Our agent Jeanne Anastos was invaluable!
She guided us through the entire process and we feel so fortunate to have her care and expertise.
Date of experience: April 18, 2025
Reply from MAPFRE Insurance (US)
Hello Cathy,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
So far so good ! Professional agents. Lots of patience as I asked for every imaginable quote ! Kind and smart agents
Date of experience: April 17, 2025
Reply from MAPFRE Insurance (US)
Hello Laura,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Professional sales people that write the policies. I sense they are local which makes a bit of a difference
Date of experience: April 18, 2025
Reply from MAPFRE Insurance (US)
Hello,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Date of experience: April 17, 2025
Reply from MAPFRE Insurance (US)
Hello Nelson,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Great work and service to Menager Lindsey is great
Date of experience: April 17, 2025
Reply from MAPFRE Insurance (US)
Hello Deborah,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
The payment compare to other Mapfre insurance is the best.
Date of experience: April 16, 2025
Reply from MAPFRE Insurance (US)
Hello Claudia,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
Reply from MAPFRE Insurance (US)
Hello M.M,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
The whole process has been easy to navigate. Having a respected agent that made the insurance part of moving back to MA so smooth is definitely a plus.
Date of experience: April 17, 2025
Reply from MAPFRE Insurance (US)
Hello Nicole,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance
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