Kuranda Dog and Cat Beds Reviews 394

Very sturdy, comfortable for my senior pet. I also purchased the padding which he loves. Definitely recommend!

Date of experience: February 01, 2025

We have 3 Labs and 6 beds -- all 3 Labs like to get on their beds either in their kennels or around the family room. Purchased aluminum versions so the youngest did not try to chew. Have covers which work great.
I recommend the beds to others.

Date of experience: February 01, 2025

Christian told me that the "oatmeal" type of fabric for the dog bed is easier to clean than the type I chose on a previous order. I appreciate that because it can perhaps make the helpers jobs a little easier which is really on my heart!

Date of experience: March 25, 2025

The respond from customer service is very quick

Date of experience: March 25, 2025

I spoke with Sandi today regarding a change to my order. Phone call was quick and friendly with a very easy resolution to my request. I've bought four beds dating back to 2009 and this is hands-down the best pet company. I wish these nice folks nothing but the best and will continue to support them any chance I get.

Date of experience: March 14, 2025

Well one person not happy that is my little rotty. He has destroyed 3 beds already. I picked this bed directly from the suppliers house who was very helpful and offered loads of advice. Does exactly as stated very strong and chew proof frame for obvious reasons. The tarp is so strong my rotty can’t get through it. May seem expensive but in long run gonna save me a small fortune in dog beds.

Date of experience: March 11, 2025

Great beds and great costumer service. I highly recommend buying their dog beds if you pup is a chewer and has the tendency of destroying beds.

Date of experience: March 10, 2025

The bed was so simple to put together, yet it is tough! I love it and so does my Maggie!

Date of experience: December 31, 2024

It is my dog's favorite place to stay, and all his toys are around the cot or on it. It is the perfect height, perfect width and it was delivered in a pretty speedy amount of time!

Date of experience: December 29, 2024

** EDIT 3/11/25 I did hear back from the company and not only did they provide the parts but also replaced the bed fabric which arrived damaged. I really appreciate that and given the company’s response to my problems, I’ve edited my review accordingly.

I wish I could have given a better review but from the get go this bed was doomed. Company forgot to pack the screws and bolts. I was on a dog show road trip and needed the bed for my dog’s crate. Company couldn’t overnight me screws so they sent me a “list” of what to buy at home depot. I bought what the store had but the lock washers didn’t fit because the screws they told me to buy weren’t long enough. I emailed the company and asked that they mail the hardware to my house (three weeks later and I still don’t have it) and the bed surface (vinyl) had a tear along the edge as if someone had had it before me and damaged it. Overall very dissatisfied with the quality of the bed, the lack of completeness of parts and customer service who still hasn’t sent the missing parts.

Date of experience: February 09, 2025

I ordered this bed a while ago for a now 18 month old pup with a bad leg. For the longest time he would not use it and then... all of a sudden... it is the IT piece of furniture. I learned about these beds from a shelter where I volunteered. Kai is off the ground outside and sprawls out comfortable. Don't have to worry about him getting stiff from being on the ground.

Date of experience: September 02, 2024

It’s always a pleasure to call in an order with Kuranda ! The customer service team is always very pleasant and helpful !

Date of experience: February 18, 2025

Customer service was top notch. I had a minor issue with an item in my order and they sent out a replacement item within two days. You don't see that kind of customer service anymore, I was very pleased with my experience.

Date of experience: February 12, 2025

I made mistake while ordering a bed for dachshunds puppy and ordered a bed with standard legs. Realizing that the bed will be to high for the dachshund's cherished back I emailed asking for the solution. My problem was resolved quickly and efficiently!

Date of experience: February 10, 2025

Our dogs love them. Customer service is wonderful.

Date of experience: December 03, 2024

First, I had trouble assembling the bed. I contacted Kuranda and they sent me a fully assembled bed within a couple of days. Plus, my dogs love the bed.

Date of experience: December 03, 2024

I couldn’t be more pleased with the service provided by Christian. He responded to my voicemail promptly & followed up as promised to correct my error. Thank you so much 😊

Date of experience: January 14, 2025

Dog trainer recommended. I now own 2 - 1 for home and 1 for travel.

Date of experience: November 02, 2024

I have 5 Bernese and three of them love laying on their Kuranda Beds. They are well built and last forever

Date of experience: November 02, 2024

Caroline was patient with me and had to input my order from scratch since I misunderstood how the ordering of the shorter legs was supposed to go. I had a great experience contacting Kuranda customer service. Thanks!

Date of experience: December 23, 2024