4.4
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My average bill every month with them was no less than $1,000 on a home that's 1420 soft. Before that I was hoping to decrease my bill from $300 per month from my previous provider. Turns out I should have stayed with my previous provider. They make it difficult to cancel as well, and my highest bill was in excess of $1200 I do not recommend Inspire Energy. Not to anyone.
Rates seem to be good, it was fairly easy to sign up online. However, it took quite awhile to receive confirmation, which was in the form of a very brief 3 sentence email. Would appreciate a more formal physical packet mailed to me, or even a more detailed email explaining my new plan. Was a bit unsure my signup was even successful for about 2 weeks. They need to communicate better.
Hoping service goes smoothly.
Online chat was easy to use and the sign up was quick!
i just went online to order
Inspire is a clean energy technology company on a mission to transform the way people access clean energy and accelerate the world toward a net-zero carbon future. Through a subscription model, Inspire allows customers to access 100% clean energy for one flat monthly price. Now customers can pay one flat rate for their electricity supply each month, while supporting a more sustainable future. Founded in 2014, Inspire has made it easy for hundreds of thousands of households to access clean energy, reduce their reliance on fossil fuels, and join in the fight against climate change.
United States
4.4
975 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
Online chat was easy to use and the sign up was quick!
Date of experience: April 03, 2025
Date of experience: April 02, 2025
My average bill every month with them was no less than $1,000 on a home that's 1420 soft. Before that I was hoping to decrease my bill from $300 per month from my previous provider. Turns out I should have stayed with my previous provider. They make it difficult to cancel as well, and my highest bill was in excess of $1200 I do not recommend Inspire Energy. Not to anyone.
Date of experience: March 27, 2025
Date of experience: March 16, 2025
Date of experience: March 13, 2025
Access and easy site to maneuver made the change very easy.
Date of experience: March 07, 2025
Date of experience: March 13, 2025
Rates seem to be good, it was fairly easy to sign up online. However, it took quite awhile to receive confirmation, which was in the form of a very brief 3 sentence email. Would appreciate a more formal physical packet mailed to me, or even a more detailed email explaining my new plan. Was a bit unsure my signup was even successful for about 2 weeks. They need to communicate better.
Hoping service goes smoothly.
Date of experience: March 02, 2025
The agent on the phone was VERY nice and helpful and took care f my question.
Date of experience: February 21, 2025
They made it very simple to choose them as a supplier for electricity. The terms were clearly spelled out and it is nice there is an option to use them for a year.
Date of experience: November 22, 2024
I was approached by a salesman at BJ's Wholesale who said that my electric bill would be going down if I switched to Inspire. She also said I would be receiving a credit with BJ's. They also assured me that the I was getting a fixed rate on my energy bill that would never change. My bill has gone up significantly since I switched. I called the company to cancel and was told that they would cancel my account but it may take up to two billing cycles , I just find out they never cancel it, so I've been over charged for all this months, and there is nothing I can do. these people crooks, Called the company again and I'm still waiting for them to cancel it.
Date of experience: August 13, 2024
If you miss the renewal notice, they automatically put you on their highest rate plan (versus a similar or lowest rate plan), resulting in a huge bill. Of course, it's your fault for not noticing. I personally think it's a form of consumer fraud.
Date of experience: February 06, 2025
It was quick and easy to switch to Inspire and get a great deal!
Date of experience: February 04, 2025
No confirmation number given & Not enough communications! My application had a place for a confirmation number, but none was given. The only way I knew Inspire had received anything was a thank you and it may be a few weeks before the transfer.
Date of experience: February 03, 2025
Didn’t get the $50 gift card I was promised
Date of experience: February 02, 2025
Inspire required Eversource account number + Service Reference number. There was no "Service Reference" number visible on Eversource account. The reference was not visible nor in the location described by the Inspire application instructions.
Date of experience: January 07, 2025
After using Inspire Clean Energy for two months, all is well. There were no problems with the transition and the cost is comparable to what we were using.
Date of experience: January 18, 2025
Clean energy, good price! Don't forget loyalty!! Had to get a better price from the same supplier by myself online!
Date of experience: December 17, 2024
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