A tour company sold me their "Trip Protection Plan" which was supposed to include some medical coverage. In reading the fine print, it looked like the medical was more assistance with finding you a provider and didn't really cover the cost of the medical assistance. I bought a policy from IMG to cover medical expenses should I have any. IMG's website made it easy to compare policies and enroll.
IMG® Reviews 14,897
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So Far so good (got signed-up). I will take another survey if something unexpected comes up on our trip and we need to file a claim for coverage with your company.
It was quick straightforward and easy to complete. Did it in 5 minutes. Thanks to Simpsons Insurance in Calgary for introducing me to IMG. The Patriot Platinum plan is exactly what i needed.
My experience was all online, but I felt that everything was described satisfactorily, and the Website was very user friendly. At this point, I feel that I would definitely purchase my travel insurance through the IMG site again in the future.
Company details
- #18 of 51 best companies in Insurance Company
- #10 of 23 best companies in Travel Insurance Company
Written by the company
International Medical Group® (IMG®), a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990. The preeminent provider of travel and health safety solutions, IMG offers a wide range of insurance programs, including international private medical insurance, travel medical insurance, and travel insurance, as well as enterprise services, including insurance administrative services and 24/7 emergency medical, security, and travel assistance. IMG’s world-class services, combined with an extensive product portfolio, provide Global Peace of Mind® for travelers, students, missionaries, marine crews, and any other individuals or groups traveling, working, or living away from home. For more information, please visit www.imglobal.com.
Contact info
9200 Keystone Crossing, 46240, Indianapolis, United States
- 1-317-655-4500
- ratingsandreviews@imglobal.com
- imglobal.com
Replied to 70% of negative reviews
Typically replies within 2 weeks
Ease of use and price point
Date of experience: April 21, 2024
So easy to use and very reasonable for…
So easy to use and very reasonable for all our international travel.
Date of experience: April 21, 2025
Easy to follow and complete.
Date of experience: April 21, 2025
Process was straight forward and easy…
Process was straight forward and easy to review and complete
Date of experience: April 21, 2025
Easy to use application via mobile…
Easy to use application via mobile device.
Date of experience: April 21, 2025
This is how insurance should be done
Quick, responsive and to the point
Date of experience: April 21, 2025
Always get this plan and i have had…
Always get this plan and i have had cause to use it, always worked as advertised
Date of experience: April 21, 2025
easy to navigate site
Date of experience: April 21, 2025
easy to apply
Date of experience: April 21, 2025
Very easy website
Date of experience: April 21, 2025
Completing the application was fast and…
Completing the application was fast and easy.
Very user friendly, specially for us older folks😁.
Date of experience: April 20, 2025
So far so good
So far so good. Let's hope we don't need to make a claim.
Date of experience: April 21, 2025
I am happy with the deal I got from the…
I am happy with the deal I got from the company.
Date of experience: April 20, 2025
Process was simple easy to understand…
Process was simple easy to understand but provided all the inofrmation needed.
Date of experience: April 20, 2024
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