Best in Housing Utility Company

2 hours ago

JK

Great customer service, & competitive rates.

Mar 21, 2025

BS

If I could give this company a zero stars I would it's not even worth the one star. I worked for this company for over 3+ years. No raises, no performance reviews, no recognition.. The company treats you like garbage. They demand you to do things they don't ask. They say they value family and everything is about doing stuff for your families, but they drill you for obituaries and don't give you the time you need to heal.. They don't want you to have relationships with your coworkers you are essentially supposed to sit down shut up and not say a word. They don't train you for your position at all they expect your coworkers to train you as you get into the position. Oh and the best part is when you feel like your being harassed and it's an extremely hostile workplace environment and you voice it they then retaliate and write you up for behavior issues in order to fire you because they can't fire you for doing your job because your a top performer every single month.. oh, and don't think you're going to be able move up in the company because they will shut you down faster than you can say boo.. this company doesn't give a crap about their employees and they don't give a crap about their clients. Everyone hates their jobs and they get paid crap so no this company I give a zero.

4 days ago

WC

Mark made me feel secure at giving my information to and made me comfortable in speaking with him

5 days ago

BB

Online site for a billion dollar industry is so bad you never can login to your account.

3 days ago

I was hopeful going into this appointment. I scheduled service for Friday, April 18, between 12:00 PM and 3:00 PM and cleared my calendar to be available. That morning, I received several calls starting around 8:00 AM asking if I could take an earlier appointment — I wasn’t available, so I didn’t answer. I assumed they’d still come during the scheduled window. When I hadn’t heard anything by early afternoon, I ended up calling to check in — only to find out the appointment had been canceled without my knowledge. Later, two technicians were sent out anyway and arrived last minute, around 2:30 PM, staying until nearly 5:00 PM. This disrupted my workday and caused a lot of unnecessary stress. They completed the work — unclogging my bathroom sink and installing a lavatory faucet — but the final cost was $1,100, which felt excessive for the services provided. On top of that, they called my workplace without my permission, which crossed a line for me. The technicians themselves were courteous and efficient, but the lack of communication, the scheduling confusion, and the high price made this a frustrating experience. I hope the company takes this kind of feedback seriously to improve how they handle appointments and customer communication.

Apr 15, 2025

I am writing to express my extreme dissatisfaction with Reliant's business practices. I recently spoke with Reliant and was shocked to learn about the \$250 transfer fee to move services to another apartment, especially considering that a deposit has already been paid. Furthermore, my elderly father received an initial bill of \$557, which is excessive. Being told that both $250 deposit will only be refunded after a year is unacceptable and not a good business practice. If a \$250 deposit has already been made 25 March 2025, it should be transferable with my father's service. I would never recommend Reliant based on this experience. TXU, on the other hand, is a far superior company. I have talked to this company three times on the behalf of my dad.

Jan 24, 2025

SB

Con tres contratos de energía me reclaman uno domiciliado en banco y me obligan a dar información confidencial para poder pagar. No es empresa fiable

Apr 7, 2025

very reasonable prices and simple to use, I have received some credits that have helped with bills so I didn't need to pay as much. Only downside is that there have been some fairly regular power outages but they have been resolved quickly and during times when I have often been asleep and isolated to certain areas as best as possible

Apr 2, 2025

I responded to an 'start my solar search' advert on facebook and within 2 minutes received a phone call from them. I arranged with the caller to contact me again in a weeks time as I'm away from home. I've since received four calls from them, each time a different agent. I now just cut them off.

7 days ago

Unfortunately I have to provide a star however this is one more than they deserve! 3rd Jan application went in to have an EV charger installed. 1 month later after hearing nothing from them I called them to get an update to find that they had closed the application as they had heard nothing from me?? New application was submitted and all paperwork signed on 14th Feb. I need to be de-looped and have a fuse upgrade, they also recommended that my tails be upgraded from my supplier all would take approx. 6 weeks. Octopus have been out and done the work needed by them, however Northern PowerGrid have conducted 2 site visits to confirm I am on a 3 phased supply (something they already knew) and 8 weeks later still no work planned. My main issue with them is the huge wall of silence. Getting any kind of an update from them is impossible. I phone, I get promised a call back that doesn't happen, I phone again, I get promised a call back. This cycle never ends. ANYONE reading this thinking of getting an EV check your electrical supply first as you could end up in the same boat as me, the only ways I have of charging is either public or slow charge. Public wipes out any and ALL cost savings from moving to an EV slow charging is well slow! Honestly how this government thinks it can get rid of petrol and diesel engines by 2030 when the infrastructure and the organisations responsible for managing it are incompetent is beyond me.