Hedgeapple Reviews 184

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Did not ship as stated in confirmation email. Called twice regarding shipping and was told it still had not shipped. Cancelled order.

Rated 5 out of 5 stars

The vanity stool was just what I was looking for; it fits perfectly in the area and looks great!
Good quality, a little heavy, but design wise I love it!


Company details

  1. #97 of 174 best companies in Furniture Store
  2. #17 of 42 best companies in Bedroom Furniture Store
  3. #47 of 94 best companies in Decoration and Interior Design Store
  4. #2 of 4 best companies in Furniture Wholesaler

About Hedgeapple

Written by the company

HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.

From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.

We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

184 reviews

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4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

A keeper!

The vanity stool was just what I was looking for; it fits perfectly in the area and looks great!
Good quality, a little heavy, but design wise I love it!

Date of experience: April 01, 2025

Rated 2 out of 5 stars
Verified

Did not ship as stated in confirmation…

Did not ship as stated in confirmation email. Called twice regarding shipping and was told it still had not shipped. Cancelled order.

Date of experience: April 02, 2025

Hedgeapple logo

Reply from Hedgeapple

Hi Todd,

I'm very sorry for your experience and the frustration regarding the delayed shipment of your Meva - Tigard Console Table. When the order was originally placed, our manufacturer did not process the order in the manner that they should have which caused the initial delays. My team was working with them to get this corrected and had escalated the issue to upper management at Meva so it wouldn't happen again.

I know how frustrating a situation like this is and I truly apologize as it reflects poorly on us and that's never our intention. If there's ever something else we can do to make it right, please do not hesitate to reach back out to us.

- The HedgeApple Team

Rated 3 out of 5 stars
Verified

Love your products

Love your products - but trying to return items I had to send several reminders -
But, thank you for sending shipping labels

Date of experience: March 17, 2025

Hedgeapple logo

Reply from Hedgeapple

Hey Carolyn,

Apologies for any delays in getting your return labels. I'll make sure to talk to our team to see if there's anything else we can do to speed this process up!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

5 star service!

Fantastic personal attention both online and in the local Hedge Apple Store! Quality and stylish furniture and decor - we’ll definitely be shopping here again,

Date of experience: March 07, 2025

Rated 5 out of 5 stars

Had a great experience with HedgeApple!

I discovered HedgeApple completely by chance through a Google Sponsored ad. The great price of the piece that I was in search of caught my eye, so I researched this company. I liked that they had a storefront, and the good reviews were a plus. I called to ask a question about the item and Hannah went out of her way to make sure that I was well informed, so I know that I could trust them to place my order. The furniture arrived sooner than expected, and HedgeApple also worked with me to make sure that I could get the delivery type that I wanted. This is such a wonderful company and I'm so glad that I ran across them, because I didn't have a single problem with my purchase!

Date of experience: February 10, 2025

Hedgeapple logo

Reply from Hedgeapple

Hey Brandi,

Thank you so much for your kind words! We are so glad to hear that everything about your order went smoothly and hope that your new bed is just as great. I will be sure that Hannah gets your feedback as well.

- The HedgeApple Team

Rated 3 out of 5 stars
Verified

There wasn't a lot of communication or…

There wasn't a lot of communication or a way to track or check into my order. Then is says my ordered shipped one day, and you're the next state over. However, I won't get my order for another 18-20 days. That's crazy to me. We had bought our mattress and other items days after this purchased, we received those items already. So now we're just sitting ducks waiting for our delivery. But we had been looking for this particular order and was excited that we finally found it.

Date of experience: March 02, 2025

Hedgeapple logo

Reply from Hedgeapple

Good Morning,

Thank you so much for taking the time to leave us a review and letting us know about your experience thus far. I do apologize for any confusion/concern with regards to the delivery time frame of your bed given our location. To confirm, all of our orders ship directly from our manufacturers warehouse, so in this instance the item ships from New Jersey.

Also, your order was expected to ship by March 13th (per order confirmation) and Freight Transit time per our product page is 7-10 business days on average. I do see that on the carrier tracking the first available delivery date offered was 03/27 which would put us right at the 10 business day mark.

Please let us know if there's anything we can assist with in the meantime, our team is here to help!

- The HedgeApple Team

Rated 4 out of 5 stars
Verified

Great cabinet but drama to have it delivered

Delivery company they used was horrible. They had to reschedule after waiting weeks then it was delivered at 830pm due to a truck problem.

Cabinet was packaged well and is beautiful. But I would think twice about buying from them due to their shipping partner.

Date of experience: February 08, 2025

Hedgeapple logo

Reply from Hedgeapple

Hello Lori,

I'm sorry our delivery carrier did not provide quality service as intended. I have made some notes and will be bringing this up with them directly for additional review.

Please let us know if there's anything else we can do to assist.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Quality furniture

Quality furniture; Great price! I bought a beautiful console online (also sold at major retailer for much more $). The shipping was fast, free and customer service was lovely. I will definitely buy from HA again.

Date of experience: February 12, 2025

Rated 5 out of 5 stars
Verified

Best Furniture Purchase!

Browsing and buying is so easy. My Four Hands Kelden coffee table was delivered timely with white glove service! Delivery guys were prompt and courteous, placed the table exactly where I wanted it, and left no debris behind. This is my second Hedgeapple purchase, I'll be back again!!

Date of experience: February 02, 2025

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