It was easy and quick to get a quote and purchase the insurance
Wanderwell Reviews 24
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
It was so easy to sign up for this insurance and the follow up with details and what we should take with us in case we had to use the insurance was really helpful. Great experience.
I had to submit a claim for a trip that I waws not able to attend due to a family emergency. The folks at Wanderwell gave me very clear instructions on how to submit a claim and what information they needed. I was able to communicate with a real person via email, and they were fairly responsive. They were able to process my claim in full in and mailed my check with no hassle.
An affordable peace of mind and super friendly crew to answer questions during the claim process. I purchased insurance for a spring break trip to Europe with my son. I am getting in the habit of this since there so many flight delays and cancelations plus the potential to get sick or injured during or before the trip.
Low and behold a train strike in Italy threw our plans out of whack and we had to purchase day of airfare to get to our next destination. I was able to do so knowing we'd be covered. Once the trip was done the crew at Wanderwell walked me through the process and made it easy to recover the extra expenditure (which was 3x the cost of insurance)!
Company details
Written by the company
Wanderwell is travel insurance "for good". We work with our travelers to help them through the process of purchasing insurance and filing claims when they need to. As a certified B Corp and 1% for the planet member, Wanderwell is committed to giving back.
Contact info
1661 SE 3rd Ave, 97214, Portland, United States
- 1-844-992-6337
- support@gowanderwell.com
- gowanderwell.com
It was easy and quick to get a quote…
It was easy and quick to get a quote and purchase the insurance
Date of experience: February 28, 2025
They gave me a refund the moment I…
They gave me a refund the moment I learned my trip was cancelled.
Date of experience: February 24, 2025
Claim support
Great assistance with an insurance claim. Thnak you.
Date of experience: January 20, 2025
It was so easy to sign up for this…
It was so easy to sign up for this insurance and the follow up with details and what we should take with us in case we had to use the insurance was really helpful. Great experience.
Date of experience: January 26, 2025
Had to submit claim for trip I was unable to attend
I had to submit a claim for a trip that I waws not able to attend due to a family emergency. The folks at Wanderwell gave me very clear instructions on how to submit a claim and what information they needed. I was able to communicate with a real person via email, and they were fairly responsive. They were able to process my claim in full in and mailed my check with no hassle.
Date of experience: November 14, 2024

Reply from Wanderwell
I Love Wanderwell
As a the company founder of Sojourn Explorers, I always enjoy my experience with Wanderwell. They are very responsive to questions. I have recommended them to several clients and highly recommend them to you.
Date of experience: November 01, 2024

Reply from Wanderwell
So easy to use
So easy to use. Booked my travel insurance in minutes. No tricky words. No hard sell. Set my dates. Picked my plan and done!
Thanks Wanderwell!!!
Date of experience: September 07, 2024
Customer Service was great in planning…
Customer Service was great in planning our trip and deciding coverage.
Policy provided peace of mind for a modest price.
Date of experience: September 06, 2024
I had issues with my tour operator and…
I had issues with my tour operator and was frustrated and impatient and wanderwell was very professional and we ended up finding a solution
Date of experience: August 31, 2024

Reply from Wanderwell
10/10 Experience!
I have worked with Wanderwell indirectly as a tour operator, as several of my own clients have submitted claims and had positive experiences. And while I have purchased insurance through them several times, it wasn't until recently that I had to submit a claim of my own. It was a seamless process, and I had a check in the mail within a few weeks of submitting a claim. I highly recommend working with Wanderwell, as they are a company that not only stands behind their product, but also aligns with my own values in sustainable and ethical travel.
Date of experience: July 02, 2024
Didn't need to use it but had peace of mind knowing we had it.
Excellent insurance. Didn't need to use it but had peace of mind knowing we had it.
Date of experience: July 01, 2024

Reply from Wanderwell
Good for the pocketbook and the environment!
I was very happy with price point and the ease of use of the website. Also really like the company’s values around sustainable travel practices.
Date of experience: July 02, 2024

Reply from Wanderwell

Reply from Wanderwell
Peace of mind for travel
An affordable peace of mind and super friendly crew to answer questions during the claim process. I purchased insurance for a spring break trip to Europe with my son. I am getting in the habit of this since there so many flight delays and cancelations plus the potential to get sick or injured during or before the trip.
Low and behold a train strike in Italy threw our plans out of whack and we had to purchase day of airfare to get to our next destination. I was able to do so knowing we'd be covered. Once the trip was done the crew at Wanderwell walked me through the process and made it easy to recover the extra expenditure (which was 3x the cost of insurance)!
Date of experience: March 30, 2024

Reply from Wanderwell
Excellent customer service
I purchased insurance from Wanderwell for a trip that we ultimately needed to cancel. Erin helped me through the process, coaching me through the paperwork. He was very compassionate and responsive during what was a very tough time for us. We received a full refund without any issue, no doubt as a result of his help.
Date of experience: May 06, 2024

Reply from Wanderwell
Excellent Service and Communication
Wanderwell a reliable choice for travelers. From the ease of purchasing a policy online to the comprehensive coverage provided, Wanderwell truly exceeded my expectations.
Their customer service team was incredibly helpful and responsive, addressing all my queries promptly and efficiently.
I highly recommend Wanderwell to anyone looking for reliable and affordable travel insurance. They provided me with peace of mind throughout my journey, and I will definitely be using their services for all my future travels.
Date of experience: May 01, 2024

Reply from Wanderwell
Wanderwell shines with its exceptional responsiveness
Wanderwell shines with its exceptional responsiveness, organization, and helpfulness, making it a reliable choice for travelers. While its prices may be slightly higher compared to some competitors, the quality of service provided makes it a compelling option for those prioritizing peace of mind during their travels.
Date of experience: May 01, 2024

Reply from Wanderwell
I need emergency surgery right before…
I need emergency surgery right before my trip. Wanderwell guided me while I was recovering. They did a great job on communicating with me and give me guidance. I got my full refund because of them.
Date of experience: January 16, 2024

Reply from Wanderwell
Excellent Service and Communication.
Very impressed with their service and communication. Very easy process of submitting a claim and very thorough follow up.
Date of experience: February 23, 2024

Reply from Wanderwell
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.