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Rated 5 out of 5 stars

It was so easy to sign up for this insurance and the follow up with details and what we should take with us in case we had to use the insurance was really helpful. Great experience.

Rated 5 out of 5 stars

I had to submit a claim for a trip that I waws not able to attend due to a family emergency. The folks at Wanderwell gave me very clear instructions on how to submit a claim and what information they needed. I was able to communicate with a real person via email, and they were fairly responsive. They were able to process my claim in full in and mailed my check with no hassle.

Rated 5 out of 5 stars

An affordable peace of mind and super friendly crew to answer questions during the claim process. I purchased insurance for a spring break trip to Europe with my son. I am getting in the habit of this since there so many flight delays and cancelations plus the potential to get sick or injured during or before the trip.
Low and behold a train strike in Italy threw our plans out of whack and we had to purchase day of airfare to get to our next destination. I was able to do so knowing we'd be covered. Once the trip was done the crew at Wanderwell walked me through the process and made it easy to recover the extra expenditure (which was 3x the cost of insurance)!


Company details

  1. Travel Insurance Company

Written by the company

Wanderwell is travel insurance "for good". We work with our travelers to help them through the process of purchasing insurance and filing claims when they need to. As a certified B Corp and 1% for the planet member, Wanderwell is committed to giving back.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars
Verified

It was so easy to sign up for this…

It was so easy to sign up for this insurance and the follow up with details and what we should take with us in case we had to use the insurance was really helpful. Great experience.

Date of experience: January 26, 2025

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Rated 5 out of 5 stars

Had to submit claim for trip I was unable to attend

I had to submit a claim for a trip that I waws not able to attend due to a family emergency. The folks at Wanderwell gave me very clear instructions on how to submit a claim and what information they needed. I was able to communicate with a real person via email, and they were fairly responsive. They were able to process my claim in full in and mailed my check with no hassle.

Date of experience: November 14, 2024

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Reply from Wanderwell

Thank you for the review! Happy to help!

Rated 5 out of 5 stars
Verified

I Love Wanderwell

As a the company founder of Sojourn Explorers, I always enjoy my experience with Wanderwell. They are very responsive to questions. I have recommended them to several clients and highly recommend them to you.

Date of experience: November 01, 2024

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Reply from Wanderwell

Thanks for the review! We love working with you!

Rated 5 out of 5 stars
Verified

So easy to use

So easy to use. Booked my travel insurance in minutes. No tricky words. No hard sell. Set my dates. Picked my plan and done!

Thanks Wanderwell!!!

Date of experience: September 07, 2024

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Rated 4 out of 5 stars

I had issues with my tour operator and…

I had issues with my tour operator and was frustrated and impatient and wanderwell was very professional and we ended up finding a solution

Date of experience: August 31, 2024

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Reply from Wanderwell

Thank you! We're glad to have been able to help you.

Rated 5 out of 5 stars

10/10 Experience!

I have worked with Wanderwell indirectly as a tour operator, as several of my own clients have submitted claims and had positive experiences. And while I have purchased insurance through them several times, it wasn't until recently that I had to submit a claim of my own. It was a seamless process, and I had a check in the mail within a few weeks of submitting a claim. I highly recommend working with Wanderwell, as they are a company that not only stands behind their product, but also aligns with my own values in sustainable and ethical travel.

Date of experience: July 02, 2024

Rated 5 out of 5 stars
Verified

Good for the pocketbook and the environment!

I was very happy with price point and the ease of use of the website. Also really like the company’s values around sustainable travel practices.

Date of experience: July 02, 2024

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Reply from Wanderwell

We're glad to help and happy to hear you like our values.

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Rated 5 out of 5 stars

Peace of mind for travel

An affordable peace of mind and super friendly crew to answer questions during the claim process. I purchased insurance for a spring break trip to Europe with my son. I am getting in the habit of this since there so many flight delays and cancelations plus the potential to get sick or injured during or before the trip.
Low and behold a train strike in Italy threw our plans out of whack and we had to purchase day of airfare to get to our next destination. I was able to do so knowing we'd be covered. Once the trip was done the crew at Wanderwell walked me through the process and made it easy to recover the extra expenditure (which was 3x the cost of insurance)!

Date of experience: March 30, 2024

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Reply from Wanderwell

Thank you! We're so happy that you're happy!

Rated 5 out of 5 stars

Excellent customer service

I purchased insurance from Wanderwell for a trip that we ultimately needed to cancel. Erin helped me through the process, coaching me through the paperwork. He was very compassionate and responsive during what was a very tough time for us. We received a full refund without any issue, no doubt as a result of his help.

Date of experience: May 06, 2024

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Reply from Wanderwell

Thank you for the excellent review! We're glad to have been able to help you with your claim.

Rated 5 out of 5 stars

Excellent Service and Communication

Wanderwell a reliable choice for travelers. From the ease of purchasing a policy online to the comprehensive coverage provided, Wanderwell truly exceeded my expectations.

Their customer service team was incredibly helpful and responsive, addressing all my queries promptly and efficiently.

I highly recommend Wanderwell to anyone looking for reliable and affordable travel insurance. They provided me with peace of mind throughout my journey, and I will definitely be using their services for all my future travels.

Date of experience: May 01, 2024

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Reply from Wanderwell

Thank you! We really appreciate working with you!

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Rated 5 out of 5 stars

Wanderwell shines with its exceptional responsiveness

Wanderwell shines with its exceptional responsiveness, organization, and helpfulness, making it a reliable choice for travelers. While its prices may be slightly higher compared to some competitors, the quality of service provided makes it a compelling option for those prioritizing peace of mind during their travels.

Date of experience: May 01, 2024

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Reply from Wanderwell

Thank you, happy to assist you!

Rated 5 out of 5 stars

I need emergency surgery right before…

I need emergency surgery right before my trip. Wanderwell guided me while I was recovering. They did a great job on communicating with me and give me guidance. I got my full refund because of them.

Date of experience: January 16, 2024

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Reply from Wanderwell

We were happy to help!

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