Great Service!
Rhythm Energy Reviews 236
•
4.1
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I am new to Rhythm so I have no experience yet, I do not care to give much feedback until I can be of help. I am 86 now so I have a lot of history using different companies. I hope to enjoy my ride with you.
We just last month reached our 1 yr anniversary with Rhythm and renewed to a different contract. If the results are, as were explained, then we will be extremely grateful. We look forward to new results with roll over energy paying for taxes and fees as well as the actual energy used.
Being new to Texas, but aware of the grid problem through national news it was a big concern to me to reduce my risk as much as possible. Rhythm offered a locked in rate which was an area people were scammed by unlocked rates per the news. Also Important to me is the green factor as I prefer clean energy as much as possible. Prior to moving here, I had changed my kitchen gas stove to electric induction and found my upper respiratory problems drastically reduced and no longer on meds. A big proof to me of the health problems with gas. I believe in promoting a healthy future through green energy. Their have been no interruption of services and pleased with the weekly updates of usage. A new feature to me.
Company details
- #4 of 6 best companies in Green Energy Supplier
- #7 of 8 best companies in Energy Supplier
- #1 of 1 best companies in Environmental Renewable Natural Resources
Written by the company
Rhythm Energy is helping the Lone Star State shine by offering 100% renewable energy plans to Texans. Launched in January 2021, Rhythm is leading customers through the energy transition—sustainably—by engineering innovative products that truly empower customers, elevate their energy experience, and enhance their lives. In a few short years, Rhythm has already become the highest-rated, fastest-growing independent green energy provider in Texas. From our innovative, first-of-its-kind-in-Texas PowerShift plan, to the traditional plans that simply turn the lights on, we have a little something for everyone.
Contact info
24 Greenway Plaza, 77046, Houston, United States
- 1-888-774-9846
- support@gotrhythm.com
- gotrhythm.com
4.1
Great
236 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Great Service!
Date of experience: March 31, 2025
Verified
Verified
Super easy!
Date of experience: March 14, 2025
Reply from Rhythm Energy
Thank you for your 5 star feedback! We're thrilled to hear that you found our service super easy to use. It's our top priority to ensure a seamless experience for our customers. If you have any questions or need further assistance, please don't hesitate to let us know. We're here to help!
Verified
Reply from Rhythm Energy
Thank you so much for your 5-star review! We are so glad to hear that you are enjoying our service and that you had a positive experience. We appreciate your kind words and support!
Verified
Very quick and easy transition
Very quick and easy transition. Thank you.
Date of experience: February 28, 2025
Reply from Rhythm Energy
Thank you so much for taking the time to leave us a 5-star review! It's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future.
I have been with Rhythm for four years
I have been with Rhythm for four years, and I plan to change providers at the end of my contract. I am on the Rhythm PowerShift Solar Buyback Plan 12 that advertises a rate of 15.2 per kilowatt hour based on a use of 2000 kWh. My current bill is $140.50 and I used 3918 kHw this month. I am a simple man, 3918 divided by 140.50 is equal to 27.88 cents a kWh no matter how you cut it. By my calculations I have paid over $0.30 per kWh.
My solar system went down in March of 2024 and I have spent a year trying to get it back up and running. I learned that I was not on a buyback program according to Rhythm. Over that time I produced 20 MWh of power for which I have received 0 credit due to someone’s screw up which had to be on the part of Rhythm Energy.
I have the Surge Protection plan at a cost of $5.22 per month(included in this month’s 140.50 billing) and I received no assistance in repairing the solar system damaged by an electrical surge during a storm that also knocked out my brand new Carrier AC system.
Needless to say, I am unhappy with Rhythm and am shopping for a fixed rate plan that I hope will provide better pricing and coverage.
Date of experience: February 28, 2025
Reply from Rhythm Energy
We apologize that we did not meet your expectations. This is not the experience we strive to provide for our valued customers. To ensure the privacy of your information, We reached out directly to discuss this further. You can also call us at 346-440-0705 for faster assistance.
Reply from Rhythm Energy
Thank you so much for your 5-star review! We are so glad to hear that you are enjoying our service and that you had a positive experience. We appreciate your kind words and support!
Verified
Very simple and straightforward rate
Very simple and straightforward rate. No gimmicks. Great customer service.
Date of experience: January 29, 2025
Reply from Rhythm Energy
Thank you for your 5 star feedback! We are thrilled to hear that you find our rates simple and straightforward, with no gimmicks. Providing transparent and honest pricing is a top priority for us. We are also delighted that you have had a great experience with our customer service team. Ensuring excellent customer service is at the heart of everything we do, and we are glad to hear that it has made a positive impact on your experience with us. Please do not hesitate to reach out if you have any further feedback or if there is anything else we can assist you with.
Verified
I am new to Rhythm
I am new to Rhythm so I have no experience yet, I do not care to give much feedback until I can be of help. I am 86 now so I have a lot of history using different companies. I hope to enjoy my ride with you.
Date of experience: January 16, 2025
Reply from Rhythm Energy
Thank you for your 5 star feedback. We appreciate your honesty and understanding regarding your new experience with Rhythm. Your willingness to wait until you can provide valuable feedback is truly commendable.
Given your wealth of experience with different companies over the years, we are confident that your insights and perspective will be invaluable once you have familiarized yourself with our services.
We are thrilled to have you on board and look forward to ensuring that your journey with us is enjoyable and rewarding. Please do not hesitate to reach out if you have any questions or need assistance along the way.
Verified
Good rate for signing up
Good rate for signing up. Will see how the next few months go but so far so good, everything has been a smooth transition.
Date of experience: January 28, 2025
Reply from Rhythm Energy
Thank you for your 5 star feedback! We're glad to hear that you are satisfied with the rates for signing up. We strive to provide the best service to all our customers, and we're thrilled to know that your experience has been smooth so far. Your satisfaction is our top priority, and we look forward to serving you in the next few months. If you have any questions or need assistance along the way, please don't hesitate to reach out. Thank you for choosing Rhythm and we appreciate your support!
Verified
Reply from Rhythm Energy
Thank you so much for taking the time to leave us a 5-star review! It's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future.
Verified
Firts time customer
So far the first bill is very low. Hopefully it stays the same way!
Date of experience: January 07, 2025
Reply from Rhythm Energy
Thank you so much for taking the time to leave us a 5-star review! We are so glad that you are enjoying our services. We strive to provide our customers with the best possible experience and are glad we could exceed your expectations. Thank you for your support!
Verified
Reply from Rhythm Energy
Thank you for your 5 star review and for expressing your love for Rhythm! Our team is dedicated to bringing you the best experience, and we are glad to know that our efforts resonate with you.
Your feedback is valuable to us, and we are grateful for your support. If you have any more thoughts or feedback to share, please feel free to reach out.
Verified
Communications were clear and concise
Communications were clear and concise. Bill paying was very easy, and enjoying the low rate.
Date of experience: December 06, 2024
Reply from Rhythm Energy
Thank you for your 5 star feedback! We are delighted to hear that you found our communications to be clear and concise. Making bill payments easy for our customers is one of our top priorities, and we are glad to hear that you had a smooth experience. We always aim to provide competitive rates to ensure our customers get the best value possible. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing us as your service provider!
Verified
efficient and timely
Date of experience: December 04, 2024
Reply from Rhythm Energy
Thank you so much for your 5 star review! We're so glad that you had a great experience with us and we look forward to serving you in the future.
Verified
Quick installation on the requested…
Quick installation on the requested date.
Date of experience: November 26, 2024
Reply from Rhythm Energy
Thank you so much for your 5-star review! We're so glad that you had a great experience with us, and we look forward to serving you in the future.
send email about a grace period that…
send email about a grace period that is not true you still will get charge fees.
Date of experience: December 05, 2024
Reply from Rhythm Energy
Thank you for taking the time to share your experience with us. We take customer feedback seriously and are committed to providing the best service possible, however, we are unable to locate your account and want to be able to provide you a resolution. Therefore, we are asking that you please contact us directly at 346-440-0705. We apologize for any inconvenience caused and assure you that your concerns will be addressed promptly. We look forward to speaking with you and working towards a satisfactory resolution.
Verified
Super Easy to Sign Up!
Super easy to sign up online. The $10 in bonuses for using auto pay and paperless billing is great. Fun and easy website. My son uses Rythm as well for his apartment.
Date of experience: November 26, 2024
Reply from Rhythm Energy
Thank you for your feedback! We're thrilled to hear that you found signing up online to be super easy. We're glad you're enjoying the $10 in bonus for using auto pay and paperless billing - it's one of our ways to thank you for your loyalty. We're delighted that you find our website fun and easy to use. It's great to know that your son also uses Rhythm for his apartment. We appreciate your support and look forward to continuing to provide you both with excellent service. If you have any questions or need assistance, feel free to reach out to us anytime. Thank you again for choosing Rhythm!
Verified
Fair prices omg
i was getting robbed by ambit energy but this company charges me for how much electricity is use and not a certain voltage plan which i appreciate
Date of experience: November 04, 2024
Reply from Rhythm Energy
Thank you for your 5 star review! We are glad to hear that you are satisfied with our payment structure based on actual electricity usage. At our company, we believe in providing transparency and fairness in billing our customers. It is important to us that you feel valued and informed about your energy consumption. If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and ensure your experience with us is positive and stress-free. Thank you for choosing Rhythm!
Verified
New to company so far no issues
New to company so far no issues
Date of experience: November 01, 2024
Reply from Rhythm Energy
Thank you for your 5 star review! Our team is dedicated to providing excellent service and ensuring a smooth experience for all our customers, both new and returning. If you ever have any questions or need assistance in the future, please don't hesitate to contact us. We appreciate your feedback and look forward to serving you in the best possible way. Welcome aboard, and thank you for choosing Rhythm!
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