GoodLife Home Loans Reviews 417

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Stephen Caruso was friendly, supportive and concerned that everything went smoothly in my refinancing my Reverse Mortgage. He made things very uncomplicated in this complicated transaction so that when complete I was happy with how smoothly everything went and how simply for me. I highly recommend him to anyone looking for assistance in writing or rewriting their mortgage.

Rated 5 out of 5 stars

This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Chris Lee, provided was amazing! No question was unanswered. Non of my inquiries were treated as tedious or not important.
the interest rate was high on my prior loan and Chris made sure everything was completed as fast as possible to save me money!

Rated 5 out of 5 stars

I had a great experience with Stephen Caruso. He was very helpful and explained the paperwork I needed to get. I really appreciated the guidance. The process can be confusing to a first time applicant.I can' thank Stephen enough,

Rated 5 out of 5 stars

We just finalized our second Reverse Mortgage Good Life Home Loans. We had the good fortune to be working with Richard Hawthorne, a senior loan officer who took us under his wings. He was extraordinary personable and made us feel like family. We wholeheartedly endorse the team.


Company details

  1. Mortgage Broker
  2. Financial Consultant

About GoodLife Home Loans

Written by the company

GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!

This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.

GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.

 


Contact info

4.9

Excellent

TrustScore 5 out of 5

417 reviews

5-star
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1-star

Rated 5 out of 5 stars
Verified

Stephen Caruso provides excellent support

Stephen Caruso was friendly, supportive and concerned that everything went smoothly in my refinancing my Reverse Mortgage. He made things very uncomplicated in this complicated transaction so that when complete I was happy with how smoothly everything went and how simply for me. I highly recommend him to anyone looking for assistance in writing or rewriting their mortgage.

Date of experience: February 14, 2025

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Reply from GoodLife Home Loans

Thank you Suzanne for your 5 STAR Review!
We are so very happy to hear that the process for completing your Reverse Mortgage was a smooth transaction and we appreciate your kindness to share your experience with others. We will continue to be here for you for any further assistance in the future.

Best Wishes
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

I had a great experience with Stephen…

I had a great experience with Stephen Caruso. He was very helpful and explained the paperwork I needed to get. I really appreciated the guidance. The process can be confusing to a first time applicant.I can' thank Stephen enough,

Date of experience: January 09, 2025

Rated 5 out of 5 stars
Verified

Example of an excellent loan officer

Loan officer's excellent knowledge of the process. And his firm but very friendly method of conveyance. We felt he was on our side from the very beginning.

Date of experience: January 09, 2025

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Reply from GoodLife Home Loans

Thank you Ira and Jacqueline for your 5 star review concerning your recent Reverse Mortgage experience with GoodLife Home Loans. Our goal as a company is to help our customers achieve their goals and to make it as smooth as possible. Your help in the process was greatly appreciated and helped us provide you with your reverse mortgage. You were a pleasure to work with during the process.
Best Wishes for a New Year!
GoodLife Home Loans

Rated 5 out of 5 stars

Nathan Grant and TMAC and all of their…

Nathan Grant and TMAC and all of their staff have earned an A+ rating. Excellent service and quick delivery of their reverse mortgages for my 10 clients. Very quick service, professional and friendly.

Date of experience: May 22, 2024

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Reply from GoodLife Home Loans

Thank you Craig for your amazing 5 star review. We consider it a privilege to serve you and your clients. We strive as a team to bring excellence in everything we do. We look forward to being able to help in anyway we can in the future.
Best Wishes Moving Forward!
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

Call Scott for Reverse Mortgage Help!

Scott is very knowledgeable and personable, and from the beginning offered help, explanation and progress updates. He was always responsive to any questions, with answers that hit the core of any issue. I will definitely call him with any future questions or to apply for a new refinance. And unquestionably will direct anyone interested in a reverse mortgage to him.

Date of experience: May 22, 2024

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Reply from GoodLife Home Loans

Thank you Maryln for your 5 STAR REVIEW!
It was a pleasure to help you in every to obtain your reverse mortgage. You were great to work with to help the process go smoothly. We are here for you in the future. We appreciate you!

Kind Regards,
GoodLife Home Loans

Rated 5 out of 5 stars

Terilyn Smith was great she backed the…

Terilyn Smith was great she backed the agent and was always helpful when I called her.

Date of experience: May 01, 2024

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Reply from GoodLife Home Loans

Thank you again James for your 5 Star Review!
Our goal is to assist our customers with a great communication system to help in the process of obtaining a Reverse Mortgage.

We appreciate you!
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

Great communication

Our agent Steve kept in touch at every stage of the process so we knew what to expect, and when. There is a *lot* of process and paperwork in applying for a reverse mortgage, and Steve made it as painless as possible.

Date of experience: January 22, 2024

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Reply from GoodLife Home Loans

Thank you Thomas for your 5 STAR review!
The GoodLife Team considers it a pleasure to help you in obtaining your Reverse Mortgage. Obtaining a reverse mortgage can be an asset by eliminating monthly mortgage payments. Stephen has assured us that working with you helped to make for a smooth process. We are here for you in the future.
Best Regards
Good Life Home Loans

Rated 4 out of 5 stars

Our experience was great.

Our experience with our agent, Stephen Caruso was great.
All of our concerns and questions were answered quickly and with understandably.

We have no problem in recommending Good Life Mortgage.

Date of experience: August 31, 2023

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Reply from GoodLife Home Loans

Thank you Don & Teddi for your review!
We consider it a pleasure to help clients like yourselves in obtaining their Reverse Mortgages. A reverse Mortgage can be life changing that helps to put minds at ease by eliminating their mortgage payments. We are here for you, your family and friends in the future.
Best Regards
Good Life Home Loans

Rated 5 out of 5 stars

The kind folks at GoodLife

GoodLife was responsive, respectful, patient and thorough. The kind folks at GoodLife led me through each step.

Also, it is good to know that GoodLife keeps Reverse Mortgages "in house". I will be able to reach out to GoodLife at any point.

Date of experience: July 25, 2023

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Reply from GoodLife Home Loans

Thank you Steve for the amazing 5 star review!
We truly appreciate your confidence in GoodLife and our team of experts that were able to help you obtain your Reverse Mortgage.
It is great when we have customers that are a pleasure to work with. We look forward to the future and helping your friends and family with their Reverse Mortgages as well. We are always here for you.
Have a great day!
GoodLife Home Loans

Rated 5 out of 5 stars

Stephen Caruso was an excellent source…

Stephen Caruso was an excellent source of information. He had an answer for all my questions. He went above and beyond in making me feel comfortable with the whole process. I enjoyed working with him and feel like I made a friend.

Date of experience: July 05, 2023

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Reply from GoodLife Home Loans

Thank You Annie!
Your 5 STAR review is very valuable and much appreciated to GoodLife Home Loans and our team of experts in Reverse Mortgages. We understand from Stephen that with your help and cooperation in the process we were able to complete your Reverse Mortgage in a timely manner and that you also helped make this a fun process as well.
We look forward to being here for you, your family and friends in the future.
Best Wishes
GoodLife Home Loans

Rated 5 out of 5 stars

From start to finish

From start to finish, our experience with GoodLife Home Loans, particularly Stephen Carruso was excellent.. He was great to work with. It was obvious he knows all the ins and outs of reverse mortgages extremely well and provided us with exceptional personal service and was there to answer all our questions from application to closing. 5 STARS !!!!

Date of experience: July 10, 2023

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Reply from GoodLife Home Loans

Thank you Sally & Tony for your 5 star review! We appreciate your confidence in the GoodLife Home Loans team. Stephen expressed that you were both golden to work with, very cooperative and helped in so many ways for us to be able to get your reverse mortgage through with great timing. We are here for you, your family and your friends in the future.

Best Wishes,
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

My experience was very very good

My experience was very very good. Stephen Caruso is an asset to your company. He did everything in his power and more to help me get through this process. I have nothing but good to say about my whole experience with him and your company.

Date of experience: April 11, 2023

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Reply from GoodLife Home Loans

Thank you Thomas for your 5 star review!
You are a valued customer and Stephen expressed that it was great working with you. In the future we are here for you and we appreciate you passing the word on to others that could also benefit from a Reverse Mortgage.

Have a great day!
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

The loan officer was very helpful and…

The loan officer was very helpful and nice to deal with. Also she followed up with me on the loan application.

Date of experience: April 04, 2023

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Reply from GoodLife Home Loans

Thank you James for your great review!

We appreciate your confidence in GoodLife and we are very happy that you were able to obtain your reverse mortgage. Kathy expressed that you were very easy to work with and that you were able to get everything that was needed together in a timely manner. Our hope is that you will continue to tell others of your great experience.
We are here for you in the future!

Best Wishes!
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

The Best Review

Kathleen is knowledgeable, diligent, persistent and graceful. Thank you so much.

Date of experience: March 29, 2023

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Reply from GoodLife Home Loans

Thank you Paul for your 5 Star Review!
It was a pleasure helping you obtain your reverse mortgage. Kathleen expressed that your positive personality and focus made all the difference in completing the process. We appreciate your business and willingness to help tell others about your experience. We are here for you in the future.

Have a great day,
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

Great Experience

I was on the fence as to whether to do a reverse mortgage at this time. Dave Schulte is the most patient person I know. He answered all my questions and didn’t pressure me. Wonderful experience and so far this is the right decision for me.

Date of experience: March 27, 2023

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Reply from GoodLife Home Loans

Kay thank you for your 5 Star review!
Dave considered it a privilege to have assisted you in your journey to obtain your reverse mortgage. He expressed that you were amazing to work with, you had all of your docs ready and that you were very organized. As a result you were able to close on your loan in 30 days! We appreciate your willingness to share your experience with others and we look forward to assisting you and those you know in the future.

Best Wishes,
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

Thanks to Kathleen for the good job.

Date of experience: March 17, 2023

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Reply from GoodLife Home Loans

Thank you William for your great review!
We appreciate customers like yourself who help make the process of obtaining a Reverse Mortgage a complete success. Kathleen expressed you were a trooper throughout the whole process and that it was a pleasure to help make your retirement better! We are here for you in the future.

Best wishes for your retirement,

GoodLife Home Loans

Rated 5 out of 5 stars
Verified

The agent Stephen Caruso

The agent, Stephen Caruso, was always available if I had questions, and checked in almost daily with me. I can’t remember anyone who kept more on top of everything as he did. 5 stars is inadequate.

Date of experience: March 10, 2023

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Reply from GoodLife Home Loans

Hello Michael,
Thank you for your 5 star review. Stephen and the Goodlife Team expressed that you were a pleasure to work with, cooperative, cheerful and did not flinch when something was needed in order to complete your Reverse Mortgage. It was a pleasure helping you obtain your Reverse Mortgage needs and we look forward to assisting you in anyway we can in the future. Passing on a good word to friends and family is much appreciated!
Have a wonderful day!

GoodLife Home Loans

Rated 5 out of 5 stars

Eldan Leschewski was a very helpful

Eldan Leschewski was very helpful, knowledgable and patient for me to work with.
He answered any questions I had and helped me do some of the computer things as well.
He made the experience go smoothly for me and did so in a timely manner. I would certainly recommend him to my friends or anyone who is interested in doing a reverse mortgage.

Date of experience: January 19, 2023

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Reply from GoodLife Home Loans

Hi Lorrie,
Your 5 Star review is very much appreciated by the GoodLife Home Loans Team and Eldan. It was conveyed to us that your positive attitude, cheerful personality and your patience made for a pleasant experience to work with you. We look forward to assisting you in the future and welcome your family and friends that may be in need of a Reverse Mortgage.

Best Wishes,
GoodLife Home Loans

Rated 5 out of 5 stars
Verified

Great experience!

This was a lengthy process with plenty of hiccups along the way. Kathy Roussel was there every step of the way to help me along. Always available, knowledgeable, cheerful and resourceful. She definitely kept my stress level to a minimum. Thank you !

Date of experience: December 15, 2022

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Reply from GoodLife Home Loans

Thank you Silvana for your 5 Star Review,
We appreciate you taking the time to share your experience you had with GoodLife and Kathy R. She has expressed to us that you were amazing to work with and it was definitely a team effort! We look forward to hearing from you in the future should you need any further assistance.

Best Wishes and Congratulations
GoodLife Home Loans

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