Stephen Caruso was friendly, supportive and concerned that everything went smoothly in my refinancing my Reverse Mortgage. He made things very uncomplicated in this complicated transaction so that when complete I was happy with how smoothly everything went and how simply for me. I highly recommend him to anyone looking for assistance in writing or rewriting their mortgage.
GoodLife Home Loans Reviews 417
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This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Chris Lee, provided was amazing! No question was unanswered. Non of my inquiries were treated as tedious or not important.
the interest rate was high on my prior loan and Chris made sure everything was completed as fast as possible to save me money!
I had a great experience with Stephen Caruso. He was very helpful and explained the paperwork I needed to get. I really appreciated the guidance. The process can be confusing to a first time applicant.I can' thank Stephen enough,
We just finalized our second Reverse Mortgage Good Life Home Loans. We had the good fortune to be working with Richard Hawthorne, a senior loan officer who took us under his wings. He was extraordinary personable and made us feel like family. We wholeheartedly endorse the team.
Company details
About GoodLife Home Loans
Written by the company
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!
This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.
For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.
GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
Contact info
777 108th Avenue NE, #1670, 98004, Bellevue, United States
- 866-840-0279
- info@goodlifehomeloans.com
- goodlifehomeloans.com
Stephen Caruso provides excellent support
Stephen Caruso was friendly, supportive and concerned that everything went smoothly in my refinancing my Reverse Mortgage. He made things very uncomplicated in this complicated transaction so that when complete I was happy with how smoothly everything went and how simply for me. I highly recommend him to anyone looking for assistance in writing or rewriting their mortgage.
Date of experience: February 14, 2025

Reply from GoodLife Home Loans
I had a great experience with Stephen…
I had a great experience with Stephen Caruso. He was very helpful and explained the paperwork I needed to get. I really appreciated the guidance. The process can be confusing to a first time applicant.I can' thank Stephen enough,
Date of experience: January 09, 2025
Example of an excellent loan officer
Loan officer's excellent knowledge of the process. And his firm but very friendly method of conveyance. We felt he was on our side from the very beginning.
Date of experience: January 09, 2025

Reply from GoodLife Home Loans
Nathan Grant and TMAC and all of their…
Nathan Grant and TMAC and all of their staff have earned an A+ rating. Excellent service and quick delivery of their reverse mortgages for my 10 clients. Very quick service, professional and friendly.
Date of experience: May 22, 2024

Reply from GoodLife Home Loans
Call Scott for Reverse Mortgage Help!
Scott is very knowledgeable and personable, and from the beginning offered help, explanation and progress updates. He was always responsive to any questions, with answers that hit the core of any issue. I will definitely call him with any future questions or to apply for a new refinance. And unquestionably will direct anyone interested in a reverse mortgage to him.
Date of experience: May 22, 2024

Reply from GoodLife Home Loans
Terilyn Smith was great she backed the…
Terilyn Smith was great she backed the agent and was always helpful when I called her.
Date of experience: May 01, 2024

Reply from GoodLife Home Loans
Great communication
Our agent Steve kept in touch at every stage of the process so we knew what to expect, and when. There is a *lot* of process and paperwork in applying for a reverse mortgage, and Steve made it as painless as possible.
Date of experience: January 22, 2024

Reply from GoodLife Home Loans
Our experience was great.
Our experience with our agent, Stephen Caruso was great.
All of our concerns and questions were answered quickly and with understandably.
We have no problem in recommending Good Life Mortgage.
Date of experience: August 31, 2023

Reply from GoodLife Home Loans
The kind folks at GoodLife
GoodLife was responsive, respectful, patient and thorough. The kind folks at GoodLife led me through each step.
Also, it is good to know that GoodLife keeps Reverse Mortgages "in house". I will be able to reach out to GoodLife at any point.
Date of experience: July 25, 2023

Reply from GoodLife Home Loans
Stephen Caruso was an excellent source…
Stephen Caruso was an excellent source of information. He had an answer for all my questions. He went above and beyond in making me feel comfortable with the whole process. I enjoyed working with him and feel like I made a friend.
Date of experience: July 05, 2023

Reply from GoodLife Home Loans
From start to finish
From start to finish, our experience with GoodLife Home Loans, particularly Stephen Carruso was excellent.. He was great to work with. It was obvious he knows all the ins and outs of reverse mortgages extremely well and provided us with exceptional personal service and was there to answer all our questions from application to closing. 5 STARS !!!!
Date of experience: July 10, 2023

Reply from GoodLife Home Loans
My experience was very very good
My experience was very very good. Stephen Caruso is an asset to your company. He did everything in his power and more to help me get through this process. I have nothing but good to say about my whole experience with him and your company.
Date of experience: April 11, 2023

Reply from GoodLife Home Loans
The loan officer was very helpful and…
The loan officer was very helpful and nice to deal with. Also she followed up with me on the loan application.
Date of experience: April 04, 2023

Reply from GoodLife Home Loans
The Best Review
Kathleen is knowledgeable, diligent, persistent and graceful. Thank you so much.
Date of experience: March 29, 2023

Reply from GoodLife Home Loans
Great Experience
I was on the fence as to whether to do a reverse mortgage at this time. Dave Schulte is the most patient person I know. He answered all my questions and didn’t pressure me. Wonderful experience and so far this is the right decision for me.
Date of experience: March 27, 2023

Reply from GoodLife Home Loans
Thanks to Kathleen for the good job.
Date of experience: March 17, 2023

Reply from GoodLife Home Loans
The agent Stephen Caruso
The agent, Stephen Caruso, was always available if I had questions, and checked in almost daily with me. I can’t remember anyone who kept more on top of everything as he did. 5 stars is inadequate.
Date of experience: March 10, 2023

Reply from GoodLife Home Loans
Eldan Leschewski was a very helpful
Eldan Leschewski was very helpful, knowledgable and patient for me to work with.
He answered any questions I had and helped me do some of the computer things as well.
He made the experience go smoothly for me and did so in a timely manner. I would certainly recommend him to my friends or anyone who is interested in doing a reverse mortgage.
Date of experience: January 19, 2023

Reply from GoodLife Home Loans
Win Clark was awesome
Win Clark was awesome, he went above and beyond
Date of experience: January 15, 2022
Great experience!
This was a lengthy process with plenty of hiccups along the way. Kathy Roussel was there every step of the way to help me along. Always available, knowledgeable, cheerful and resourceful. She definitely kept my stress level to a minimum. Thank you !
Date of experience: December 15, 2022

Reply from GoodLife Home Loans
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