GOAT Reviews 26,624

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Goat found another pair of sneakers after the first pair did not pass inspection. They notified me several times once I got back to them they promptly replied that they found another pair. Received package within s few days. Outstanding
customer service.
Thank you

Rated 5 out of 5 stars

So far love fedex delivering, competitive prices. Please dont hike prices like other retailers. Nice box for the firts order. For some reason i think can trust you better than stock x. Keep it up and always put customers pocket at first and service.

Rated 5 out of 5 stars

I love how quick you all process orders for them to be shipped and delivered quickly. Also I appreciate how reasonable the next day shipping prices are. Also overall sell good quality authentic shoes, clothes, exc.

Rated 5 out of 5 stars

VERY satisfied with my order. Never used goat but I use many other platforms. I got them very quickly and effortlessly which is why I liked the transaction. StockX takes forever even paying for quick ship, and some order have to be canceled for not shipping. 'So far Goat had been the best platform I've used.


Company details

  1. #54 of 73 best companies in Shoe Store

About GOAT

Written by the company

GOAT is the global platform for the past, present and future. Since its founding in 2015, GOAT has become the leading sneaker platform, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms, while delivering products to more than 60 million members across 170 countries.

Contact info

4.0

Great

TrustScore 4 out of 5

27K reviews

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Replied to 29% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Goat found another pair of sneakers…

Goat found another pair of sneakers after the first pair did not pass inspection. They notified me several times once I got back to them they promptly replied that they found another pair. Received package within s few days. Outstanding
customer service.
Thank you

Date of experience: April 15, 2025

Rated 5 out of 5 stars
Verified

Goat is always trustworthy

Goat is always trustworthy. Really happy with this order because I was expecting a 2 week turnover before having them in my hands. GOAT got me my pair in a week! Thank you guys! Until my next order! lol.

Date of experience: April 19, 2025

Rated 1 out of 5 stars
Verified

Worst experience I've ever had

Worst experience I've ever had shopping online. Ordered 2 pairs of sneakers for over $200 both being sold & described as BRAND NEW IN BOX...RECIEVED BOTH ITEMS DAMAGED AND WHEN I WENT TO RETURN THEY ONLY OFFER A CREDIT & WILL NOT GIVE MY MONEY BACK FIRST & LAST TIME BUYER NEVER AGAIN I DONT RECCOMEND THIS SITE TO ANYONE HONESTLY I THINK IT SHOULD GET SHUT DOWN VERY MISLEADING

Date of experience: April 15, 2025

Rated 3 out of 5 stars
Verified

Good quality shoes

Good quality shoes. I did not love the return process. I wish it would have known I needed the app to make a return. Without it, it was difficult to contact GOAT for the return. However, getting the shoes returned and receiving the GOAT credit was simple and quick.

Date of experience: April 15, 2025

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