Best in Gas Company

Apr 11, 2025

GT

If they done the job they was paid to do and got off there phone’s, and actually listened to you I was charged for fuel even tho I clearly stated separate transaction for drink and fuel, and told they couldn’t give a refund for there f… up so I’m out of pocket till I can claim it back.They tried to charge me extra for stuff I didn’t buy on separate occasion they scanned an item 3 times even tho there was only one and that’s not the first time it’s happened, I wouldn’t recommend this place and I won’t be returning

8 hours ago

Untrustworthy company. Filled my tank full without notice. I had to take a loan to pay the bill. Also, charged 160.00 to cancel my account and pick up the tank. This was after I paid for a tank rental I'm not going to use. Idaho.

5 days ago

RB

Awful awful awful company. We moved out, completed the moving out form, gave a photo of the meter reading. They accepted it. But kept billing us. We've cancelled direct debit, made complaints, but still they insist. Never use them.

Dec 16, 2024

I made a request for Enel Fix Web Luce with subentro for my new house. As I did the process online, I wanted to follow the procedure, but I didnt receive any email. I called the call center, and figured out something didnt go well with my application. I talked with a subentro consultant who told me that I should receive an email. That email never arrived. I called again, and made the same talk. That email didnt arrive again. I called again and another consultant told me that he solved my problem and everything is fine and I should just wait. I waited. I moved to my new house without light. I called again. Another subentro consultant told me a totally different thing and created a new request for my case. 10 days passed since the first day I made the request. I have no light. I dont know when I will have light. There is a good chance that I enter the new year without light. Stay away from that company.

Apr 15, 2025

I am writing to express my extreme dissatisfaction with Reliant's business practices. I recently spoke with Reliant and was shocked to learn about the \$250 transfer fee to move services to another apartment, especially considering that a deposit has already been paid. Furthermore, my elderly father received an initial bill of \$557, which is excessive. Being told that both $250 deposit will only be refunded after a year is unacceptable and not a good business practice. If a \$250 deposit has already been made 25 March 2025, it should be transferable with my father's service. I would never recommend Reliant based on this experience. TXU, on the other hand, is a far superior company. I have talked to this company three times on the behalf of my dad.

Apr 13, 2025

BF

Absolutely useless. Protecting ordinary people don't make me laugh. More like protecting best interests of energy companies and their own.

Apr 14, 2025

Very very bad service intihai gatya service hai buhat delay delivery karte hai or rider fake attempt karte hai very bad experience

Apr 9, 2025

Biggest rip off company besides SoCal Edison. Fraudulent price gouging and only happens here in California because of our lame governor. So Cal Gas, your rates are not substantiated and you lie cheat and steal from your customers. I am tired of being held hostage by a substandard company with horrific business values and practices. We need options because you are killing California residents and businesses with your evil billing practices and illegal gouging. We need a De Santis style governor that works for the people and not for his greedy self.

Jan 24, 2025

SB

Con tres contratos de energía me reclaman uno domiciliado en banco y me obligan a dar información confidencial para poder pagar. No es empresa fiable

Apr 10, 2025

MUST READ………. beware of what may happen to you. This is an informative comment based on my experience and want people to know so they can make the best decision. After being with the A/C and heating plan with Duke Energy since 2021 and invested in the plan (not the only one I enrolled in at the time) thinking I had a piece of mind being that I live in Central Florida and it gets hot, the other day my A/C went out. They immediately denied the claim and after a struggle with a supervisor he approved a leak detection (Duke Energy cost of $260). After finding out that the leak was in the coil inside air handler the repair was immediately denied. Again, speaking to the supervisor with even a greater struggle I was told that I did not have a professional maintenance plan, and it was my neglect. Furthermore, he expressed that I did not have the right plan which when I enrolled at the time there was only one. He went on to say that they are a business, and they need to make money with no empathy or consideration to how long I have been with the protection plan. Ever feel like talking to an insurance company where they will do anything NOT to pay a claim and put the burden on you, well this is the same feeling. Duke Energy Monopolizes on A/C units under 10 years where they process a claim with the manufacturer pretending that the plan you enrolled in with them was beneficial. But if you’re A/C unit is over 10 years old THIS IS A SCAM, and I strongly do not recommend. Hope this helps you in understanding the DUKE ENERGY deception.