straight forward ordering process with friendly staff.
Haven't received my vehicle yet but if all goes well it's a great service to use as an ex forces member, you certainly won't get better prices for new vehicles direct from dealerships
Forces Cars Direct Reviews 939
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4.9
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If you are currently serving or a veteran and looking at buying a new car this is must go to company that offer great discounts that cannot be met by your high street / on line dealer. My sales chap was a guy called Lewis who could not of been more helpful even after I placed my order I changed my mind on a couple of things and he was very professional and patient and help me with everything I asked. Lewis 5* all day long.
The customer service is great, Julian provided quotes for a couple of configurations and once we selected the best fit for us the process was smooth.
Highly recommend Forces Cars Direct.
This has been one of the best experiences I’ve ever had with a company.
Working in education, I wasn’t aware that i qualified for educational discounts until I looked into it further.
From Lewis Chapman’s non pushy assistance in finding the right car and making sure it was affordable, to Claire Scott keeping me updated and organising the delivery of my new car to home, it has been a pleasure to work with Forces Cars Direct.
They went above and beyond for me, sorting out an issue with the log book on my behalf with the dealership.
Since delivery, I have had people at work ask where I purchased the car so I have made sure to recommend Forces Cars Direct.
When I am due a new car, I will be back to purchase again.
Company details
- #2 of 12 best companies in Car Dealer
Written by the company
We are committed to giving the best new car discounts and service to the military community. So whether you currently serve, or are retired from, the British Army, RAF, Navy, Marines, are a Reservist/TA, a Diplomat, MoD civilian, or Defence Discount Service (DDS) card holder, we have exclusive discounts and offers for you.
Forces Cars Direct
Written by the company
- We're committed to our customers
- We have a longstanding commitment to treat all customers the way they want to be treated - with respect, support and kindness.
Contact info
Building 2, Alumina Court, Tritton Road, LN6 7QY, Lincoln, United States
- 01522 814010
- info@forcescarsdirect.com
- forcescarsdirect.com
4.9
Excellent
939 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
straight forward ordering process with…
straight forward ordering process with friendly staff.
Haven't received my vehicle yet but if all goes well it's a great service to use as an ex forces member, you certainly won't get better prices for new vehicles direct from dealerships
Date of experience: April 14, 2025
Verified
The customer service is great
The customer service is great, Julian provided quotes for a couple of configurations and once we selected the best fit for us the process was smooth.
Highly recommend Forces Cars Direct.
Date of experience: April 11, 2025
Reply from Forces Cars Direct
We are happy to hear you had a great experience, Julian is gratefully for such a lovely review. Thanks for choosing Forces Cars Direct.
Verified
1st time I have used them
1st time I have used them. Very pleased with them. Process explained very clearly by Stephen. Would not hesitate to use them again. Can't recommend them highly enough.
Date of experience: April 11, 2025
Reply from Forces Cars Direct
Thank you for taking your time with leaving us a review. Stephen is very happy to hear this news and we love to hearing you would use us again!
Thank you for choosing Forces Cars Direct.
One of the best experiences I’ve had with a company
This has been one of the best experiences I’ve ever had with a company.
Working in education, I wasn’t aware that i qualified for educational discounts until I looked into it further.
From Lewis Chapman’s non pushy assistance in finding the right car and making sure it was affordable, to Claire Scott keeping me updated and organising the delivery of my new car to home, it has been a pleasure to work with Forces Cars Direct.
They went above and beyond for me, sorting out an issue with the log book on my behalf with the dealership.
Since delivery, I have had people at work ask where I purchased the car so I have made sure to recommend Forces Cars Direct.
When I am due a new car, I will be back to purchase again.
Date of experience: April 10, 2025
Reply from Forces Cars Direct
Thank you so much for taking time to share your review and experience Mr Gross, this is wonderful to hear!
Our team here at Forces Cars Direct and Motor Source Group work to ensure our customers' needs are always put first and we work with you to find the right car for you. Lewis and Claire will be delighted to hear your comments too.
Thank you so much for choosing Forces Cars Direct & Motor Source Group, and for your recommendations too!
Verified
5* all day long. Lewis top man. …
If you are currently serving or a veteran and looking at buying a new car this is must go to company that offer great discounts that cannot be met by your high street / on line dealer. My sales chap was a guy called Lewis who could not of been more helpful even after I placed my order I changed my mind on a couple of things and he was very professional and patient and help me with everything I asked. Lewis 5* all day long.
Date of experience: April 07, 2025
Reply from Forces Cars Direct
Lewis will be so happy to here such a lovely review & we thank you James for the excellent recommendation! It's great to hear your thoughts and happy your expectations were met. Thank you for choosing Forces Cars Direct!
Verified
Very patient and helpful
Very patient and helpful, not in the slightest bit pushy.
Stephen was extremely helpful throughout the process
Date of experience: April 01, 2025
Reply from Forces Cars Direct
Thank you for sharing your experience with us Ken. It's always delightful to hear about our customers journey. Thanks for choosing Forces Cars Direct.
Verified
Great service
Great service and very patient whilst we sorted through our requirements. A++
Date of experience: March 31, 2025
Reply from Forces Cars Direct
Thank you for sharing your review. We're so pleased to be able to help you with your new car! Thank you for choosing Forces Cars Direct.
Verified
Great help.
Lewis Chapman was very helpful and was a pleasure to work with.
Date of experience: March 28, 2025
Reply from Forces Cars Direct
Thank you Rick, this is brilliant to hear and we're sure Lewis will be grateful of your feedback. Thank you for choosing Forces Cars Direct!
You are the best
Date of experience: March 28, 2025
Verified
A very streamlined ordering process and…
A very streamlined ordering process and a excellent price for my car probably not available anywhere else.
Date of experience: March 27, 2025
Reply from Forces Cars Direct
This is excellent to hear! We thank you for choosing Forces Cars Direct for your new car purchase.
Verified
Great Service
Friendly, helpful and knowledgeable staff made dealing with Forces Cars Direct an easy and efficient process.
Date of experience: March 21, 2025
Reply from Forces Cars Direct
This is great to hear, we are so happy to have helped you with your new car purchase. Thank you for choosing Forces Cars Direct!
Verified
Dave was superb in all aspects
Dave was superb in all aspects, professional, dynamic and very engaging as was Vicky too, both great ambassadors for the Company. The company is professional and highly adept at creating your personalised order with all information to hand quickly.
Date of experience: March 21, 2025
Reply from Forces Cars Direct
Thank you so much Robert; this is brilliant to hear! We're really proud of the service that our team offers and will be sure to share this with Dave and Vicky. Thank you for choosing Forces Cars Direct!
Verified
Great process great discount friendly…
Great process great discount friendly team
Date of experience: March 14, 2025
Reply from Forces Cars Direct
Thank you Leigh! 3 great points and we're proud to offer them all together for your new car. Thank you for choosing Forces Cars Direct!
Verified
Very easy professional and smooth…
Very easy professional and smooth process.
Date of experience: March 17, 2025
Reply from Forces Cars Direct
This is great news to hear! Thanks for choosing Forces Cars Direct.
Verified
Reply from Forces Cars Direct
Thank you Ronnie, this is great to hear and we'll be sure to share your feedback with Julian!
Verified
Great buying experience
The whole process was straight forward, prompt and with no need for nugatory negotiation. I would recommend this service to anybody who qualifies for this scheme.
Date of experience: March 13, 2025
Reply from Forces Cars Direct
Thank you for the great review and the high recommendation! Thank you for choosing Forces Cars Direct!
Verified
Great customer service on behalf of…
Great customer service on behalf of veterans
Date of experience: March 13, 2025
Reply from Forces Cars Direct
We are delighted to hear this! Thanks for using Forces Cars Direct.
Verified
Reply from Forces Cars Direct
This is great news! Thank you for choosing Forces Cars Direct!
Verified
Easy to do business
Clear communication on pricing/cost and what the customer had to do to support such a purchase, and patience whilst I did my diligence asking questions.
Date of experience: March 10, 2025
Reply from Forces Cars Direct
Thank you so much for your review James; this is great to hear and we're so pleased to help you with your new car. Thank you for choosing Forces Cars Direct!
Verified
Good communications and ordering…
Good communications and ordering process. Waiting for delivery date at the moment.
Date of experience: March 03, 2025
Reply from Forces Cars Direct
Thank you for sharing your review and for choosing Forces Cars Direct for your new car. Our delivery team will continue to keep you updated and we look forward to the handover of your new car for you.
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