First Federal Lakewood - Brent Bartlett - NMLS# 913802 Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I could go on and on about how fantastic Brent was during this process. He was quick to answer any question and always made my wife and I feel confident in our decision to obtain our home loan through First Federal Lakewood. He treated us with respect and genuine care for our needs. He always kept us in the loop and as first time buyers that meant the world to us helping us navigate the complexity of applying for the home loan. Without a doubt we will be reaching out to Brent when we decide to move again and pursue a new home.

Rated 5 out of 5 stars

We worked with Brent Bartlett to secure our mortgage and we are indeed very pleased with the whole process. Brent made every step of the process simply and streamlined. He was available within minutes to answer our emails and phone calls. The whole process was quite fast from start to finish, much faster than our previous experiences with other lenders. Do call Brent with all your financial needs, you won't be dissapointed!

Rated 5 out of 5 stars

Brent was incredibly helpful throughout the entire mortgage process - from application through our closing. He made things simple and clear, and he was always quick to answer any questions we had. He was super easy to work with and always friendly and positive, which goes a long way during a stressful process like purchasing your first home. Will definitely recommend FFL and Brent to any friends and family looking to buy a home in the near future!

Rated 5 out of 5 stars

Highly knowledgeable, professional, good communication in home loan process. Easy to use portal to upload/review documents. Brent was easy to work with and was available for any questions or concerns. Highly recommend.


Company details

  1. Mortgage Lender
  2. Bank
  3. Mortgage Broker
  4. Real Estate Agents

Written by the company

When you choose First Federal Lakewood, you’re not choosing just another bank. You’re choosing to join the thousands of people just like you who believe in our community and are committed to helping it thrive. With us, your deposit dollars will be reinvested close to home. So just by banking with us, you’re helping to foster economic growth in the neighborhoods where we all live and work. We are deeply rooted in the communities we serve. That means that we make decisions that benefit you, the overall local economy, and our employees — NOT shareholders. We give 5% of our net profits back to the community every year, and our employees donate an incredible amount of their time in support of various local events, organizations, and community service efforts. If all this sounds a little unusual for a bank, it’s because we’re not just another bank. We’ve proudly been a part of the communities we serve for over 85 years, and we are committed to meeting your needs both today and well into the future. - Brent R. Bartlett Mortgage Loan Originator 2020 & 2021 President’s Club Award Winner NMLS# 913802


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Straightforward process, good communication

Highly knowledgeable, professional, good communication in home loan process. Easy to use portal to upload/review documents. Brent was easy to work with and was available for any questions or concerns. Highly recommend.

Date of experience: March 31, 2025

Rated 5 out of 5 stars

Mortgage Experience

I cannot recall if I left a rating for Brent but seeing how it's been 2 years and I am returning should say it all. Very helpful and made our lives much easier. Great job and Thank you!!

Date of experience: March 25, 2024

Rated 5 out of 5 stars

I could go on and on about how…

I could go on and on about how fantastic Brent was during this process. He was quick to answer any question and always made my wife and I feel confident in our decision to obtain our home loan through First Federal Lakewood. He treated us with respect and genuine care for our needs. He always kept us in the loop and as first time buyers that meant the world to us helping us navigate the complexity of applying for the home loan. Without a doubt we will be reaching out to Brent when we decide to move again and pursue a new home.

Date of experience: March 18, 2025

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Rated 5 out of 5 stars

Brent B Mortgage

Brent wad absolutely great and took care of all our questions is a very timely manner.
A+
I would recommend him to anyone looking at any sort of banking product.

Date of experience: January 22, 2025

Rated 5 out of 5 stars

Brent’s the Best!

Brent was extremely efficient and had excellent communication. Answered any and all questions thoroughly. Couldn’t have asked for a better process while navigating buying my first home.

Date of experience: January 22, 2025

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Rated 5 out of 5 stars

Great experience

First Federal Lakewood was great to work with for our first home. I had accounts there before we bought a house and never had a problem. Brent hustles 24/7. He’s very responsive. We specifically chose FFL over another bank because it was clear that Brent was going to be helpful and detail oriented. Our realtor commented that his emails to her were clear and direct, which made her job easier because she could just forward them to the seller and everyone was on the same page. We ended up having a quick closing schedule between two holidays due to unrelated issues and the other bank would not have gotten us to close on time. I think the whole FFL team rushed and expedited our documents to meet our deadline and there weren’t any problems.

Date of experience: December 30, 2024

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Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you so much for the kind review!

Rated 5 out of 5 stars

Helpful, Friendly and Responsive!

Brent was incredibly helpful throughout the entire mortgage process - from application through our closing. He made things simple and clear, and he was always quick to answer any questions we had. He was super easy to work with and always friendly and positive, which goes a long way during a stressful process like purchasing your first home. Will definitely recommend FFL and Brent to any friends and family looking to buy a home in the near future!

Date of experience: December 19, 2024

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Rated 5 out of 5 stars

Brent was great from start to finish

Brent was great from start to finish. He kept us in the loop and got everything squared away and got us approved for a beautiful house that I didn't even think we would be able to get into. He was accommodating and patient and was available whenever I needed him

Date of experience: August 23, 2024

Rated 5 out of 5 stars

I had a great experience with Brent…

I had a great experience with Brent Bartlett at First Federal. He was professional, knowledgeable, and had quick response times. Brent made the process easy and helped me secure a great interest rate. I highly recommend him for anyone looking for a reliable and efficient lender.

Date of experience: August 14, 2024

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Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you!

Rated 5 out of 5 stars

Fantastic experience!

Brent was fantastic throughout the entire process. He was very professional and responsive. He took the time to answer all of my questions completely and thoroughly, which is especially important for a first time homebuyer.

Date of experience: September 16, 2024

First Federal Lakewood - Brent Bartlett - NMLS# 913802 logo

Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you so much!

Rated 5 out of 5 stars

Brent was incredibly helpful to us in our home-buying experience.

Brent was incredibly helpful to us at every step of the way. From conversing with us to set our budget, to preparing a letter of pre-approval, to navigating the realities of a competitive market, he went over and above. This experience was everything we had hoped for in working with First Federal of Lakewood.

Date of experience: August 30, 2024

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Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you!!!

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Rated 5 out of 5 stars

Mortgage with Brent Bartlett

We worked with Brent Bartlett to secure our mortgage and we are indeed very pleased with the whole process. Brent made every step of the process simply and streamlined. He was available within minutes to answer our emails and phone calls. The whole process was quite fast from start to finish, much faster than our previous experiences with other lenders. Do call Brent with all your financial needs, you won't be dissapointed!

Date of experience: August 26, 2024

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Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you!

Rated 5 out of 5 stars

Thank you

Thank you! Super helpful and a pleasure to work with.

Date of experience: August 13, 2024

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Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you!

Rated 5 out of 5 stars

Brent was Excellent

Brent was fantastic. He answered every question fully and completely without delay while guiding us first time home buyers through a home buying process that ended up becoming overly complicated by other parties. Brent was a major asset to our home purchase and we would recommend him to anyone looking to mortgage a home purchase.

Date of experience: August 08, 2024

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Reply from First Federal Lakewood - Brent Bartlett - NMLS# 913802

Thank you so much!

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