4.6
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eHealth does not add any value whatsoever.
You're better off enrolling directly with the provider. Ehealth did not notify me in any way when my Humana Honors (USAA for Veterans) policy was cancelled less than 9 months after they enrolled me. They take the money from CMS and wash their hands of any changes in the policy.
She could write the Medicare and Medigap book for dummies. She explained so thoroughly and was willing to repeat herself if i didn't understand things. She gave me a timeline, while explaining what happened if i didn't make my decisions by that timeline, without me feeling threatened. I'm an educator and I really appreciate someone who can educate me on a topic that I wish I didn't have to pay attention to! She was thorough, but not daunting and I never felt stupid.
Cortney was patient, courteous, and very professional throughout our 2hr+ phone conversation to enroll both my parents. Even though I would've liked more options for different healthcare, we were content with the plan that was presented. I believe it was the third time using eHealth.
Stephanie Ledbetter was very professional and helped me out immensely I really appreciate talking to her and her help me with getting a new plan which I am totally satisfied with and I would recommend her to anybody else that needs a Medicare plan. Thank you.
Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.
4.6
16K reviews
Replied to 98% of negative reviews
Typically replies within 2 weeks
My agent was helpful, knowledgeable, and considerate of my time.
Date of experience: April 21, 2025
eHealth does not add any value whatsoever.
You're better off enrolling directly with the provider. Ehealth did not notify me in any way when my Humana Honors (USAA for Veterans) policy was cancelled less than 9 months after they enrolled me. They take the money from CMS and wash their hands of any changes in the policy.
Date of experience: April 21, 2025
My representative was so helpful and he explained everything very well
Date of experience: April 18, 2025
I don't know anything about what my other options are as far as other insurance sales and companies so I'm counting on your advice that I made the best choice and that I am in good hands.
Date of experience: April 17, 2025
Very good customer service, well knowledgeable.
Date of experience: April 18, 2025
Her patience while I was in my “unknowingness” was above and beyond normal service. I’m so appreciative of her kindness. Take care of people that take care of you. Have a great day.
Date of experience: April 18, 2025
The representative Eric, was so customer focused, friendly & efficient, the entire process was very easy.
Date of experience: April 19, 2025
Stephanie Ledbetter was very professional and helped me out immensely I really appreciate talking to her and her help me with getting a new plan which I am totally satisfied with and I would recommend her to anybody else that needs a Medicare plan. Thank you.
Date of experience: April 19, 2025
Amazing agent. Helpful. Empathetic and kind. Very intelligent and informative.
Date of experience: April 19, 2025
I was offered multiple plans that would satisfy my needs. It came down to the company that offered the largest giveback. Cigna, Devoted Health, and Wellcare stood out as the best choices for myself.
Date of experience: April 19, 2025
Very patient customer service representative.
Date of experience: April 17, 2025
Reed Edwards took a great deal of time explaining plan G to me which I appreciated.
Date of experience: April 17, 2025
When I dialed the number given, polite and helpful from the hello. All questions explained in detail. My confusion and anxiety disappeared. More excited when I realized the transfer process was started. Thank you.
Date of experience: April 18, 2025
Stan is easy to talk to. Understands what I need. And did all he could to facilitate it.
Date of experience: April 17, 2025
They did all that he work for me and made it easy to choose
Date of experience: April 16, 2025
Steven found me the ideal plan within minutes. EHealth is great.
Date of experience: April 17, 2025
She could write the Medicare and Medigap book for dummies. She explained so thoroughly and was willing to repeat herself if i didn't understand things. She gave me a timeline, while explaining what happened if i didn't make my decisions by that timeline, without me feeling threatened. I'm an educator and I really appreciate someone who can educate me on a topic that I wish I didn't have to pay attention to! She was thorough, but not daunting and I never felt stupid.
Date of experience: April 17, 2025
Date of experience: April 16, 2025
Well educated agent John Grogan made my experience positive. He was able to answer all my questions without pause.
Date of experience: April 17, 2025
Dale was a big help to me. He spent quality time with me. Assured me my primary Doctor was in the network. Called me back, when he said he would. Then 8:30pm. I got a call to check on What Dale did for me,and if I was happy. Yes, thank you for all your help.
Date of experience: April 17, 2025
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