4.3
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Everything was fine until I moved. PG&E dropped data sharing with EcoTrove and I tried to reactivate it. On the PG&E website, sharing my data with Ecotrove would result in a 404 error (website doesn't exist). So I contacted Ecotrove to renew data sharing. I used their form on their website and I wrote an email to their info@ email address. Zero response for days. I'm not sure what's going on and I don't have a way to get in touch with them.
As a renter in SF and an EV owner, knowing that I'm locked in to paying the same amount for utilities every month is a huge help! Love not being shocked by exorbitant PG&E bills every winter. Thanks EcoTrove!
I think about my energy usage a lot and use many different vendors. Out of all of them, ecotrove has been the most valuable one.
They replaced my varying power bills with guaranteed fixed prices so that I know exactly how much I will pay throughout next year.
Their subscription looks like it'll be 9% cheaper for me compared to what I had been paying for my utility.
And, they maximized the renewable energy I get to my home. I don't know how they make it all work but it is soo useful
EcoTrove's consistent subscription price makes it really easy for me to split the bill with my roommates and it's saving us money. Would recommend to anyone!
EcoTrove replaces your power bills with a fixed-price subscription to clean energy. EcoTrove customers pay the same predictable fixed price every month, source their electricity from a renewable generator, and save an average of 10% over their bills. Learn more on ecotrove.com
2 Embarcadero Ctr, Floor 8, 94111, San Francisco, United States
4.3
23 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Everything was fine until I moved. PG&E dropped data sharing with EcoTrove and I tried to reactivate it. On the PG&E website, sharing my data with Ecotrove would result in a 404 error (website doesn't exist). So I contacted Ecotrove to renew data sharing. I used their form on their website and I wrote an email to their info@ email address. Zero response for days. I'm not sure what's going on and I don't have a way to get in touch with them.
Date of experience: April 04, 2025
Reply from EcoTrove
Hi Nick - we're sorry to hear you had this experience. We do not see any email from you to info@ecotrove.com and that is an active email. Can you please try emailing us at info@ecotrove.com againor emailing me directly at ali@ecotrove.com.
We will solve your issue as soon as we can understand what happened.
EcoTrove's consistent subscription price makes it really easy for me to split the bill with my roommates and it's saving us money. Would recommend to anyone!
Date of experience: February 11, 2025
As a renter in SF and an EV owner, knowing that I'm locked in to paying the same amount for utilities every month is a huge help! Love not being shocked by exorbitant PG&E bills every winter. Thanks EcoTrove!
Date of experience: February 10, 2025
I use EcoTrove for my condo, and it’s much cheaper than I expected. They promptly answer and assist, even when I’ve paid late. I’m very happy with their service!
Date of experience: February 08, 2025
I use EcoTrove for my restaurant. I was expecting to pay between 4000 and 5000 through the winter months this year, but I have been paying EcoTrove fixed 3,600. They were very good about responding to all my emails and setting up time to call me.
Date of experience: February 08, 2025
I paid $550 for my power bill in December 2024, and just joined EcoTrove for a fixed $229.99 each month. It was immediately $330 cheaper this month
Date of experience: January 05, 2025
I think about my energy usage a lot and use many different vendors. Out of all of them, ecotrove has been the most valuable one.
They replaced my varying power bills with guaranteed fixed prices so that I know exactly how much I will pay throughout next year.
Their subscription looks like it'll be 9% cheaper for me compared to what I had been paying for my utility.
And, they maximized the renewable energy I get to my home. I don't know how they make it all work but it is soo useful
Date of experience: June 09, 2024
I use Ecotrove for my business. I like not struggling with budgeting my power bills throughout the year and know that I will pay the exact same amount for my power bills every month.
Date of experience: August 27, 2024
Since using ecotrove they switched me over to a fully electric home rate plan and started getting my power from a community solar farm in my area. The quote they gave me was about 12% cheaper than what my pg&e bills would have been. I’ll sing their praises to anyone who will listen.
Date of experience: July 09, 2024
Loved ecotrove’s service. It got really hot here and I could use my AC without worrying about my bills or using dirty power to run the AC
Date of experience: June 29, 2024
Very easy sign up process and they made it clear how much I could be saving. Excited to start trying it out.
Date of experience: June 26, 2024
The experience has been really smooth. It was very easy to switch over and go clean, and paying the same price each month for electricity gives me peace of mind. Their staff is also super friendly.
Date of experience: June 05, 2024
I’ve been using Ecotrove for the past couple of months and I’ve had a great experience so far! I liked that I got a quote easily, could sign up for the service within minutes and am now paying a consistent amount of money every month for my energy bill!
Date of experience: June 01, 2024
I loved how easy it was to sign up and switch to clean energy - and the savings are fantastic. I’ve really appreciated the predictability of my energy bill and the money I save vs PG&E.
Date of experience: June 11, 2024
Reply from EcoTrove
Hi Nathan - thank you for your review. We look forward to securing further savings for you and options to make your home even more energy-efficient in the future.
Getting a quote and signing up was so easy. They replaced my utility bills with a fixed price plan that looks to be 8% cheaper than my utility bill average cost.
Date of experience: May 29, 2024
Reply from EcoTrove
Thanks for your feedback, Carly. We're glad to hear the sign-up process was easy for you and hope to improve it even further.
I’ve been using ecotrove.com for the last 2 months and have been very happy with their service. I stopped paying or worrying about my utility bills, and just pay a fixed price to ecotrove to use all the electrcitiy and gas i need.
Date of experience: April 21, 2024
Reply from EcoTrove
Thank you for the feedback, Christina.
I live and work in Silicon Valley. EcoTrove took uncertainty out of my life - at least when it comes to paying electric bills :)
Date of experience: June 01, 2024
I started using EcoTrove last month. They already switched me to clean energy and started managing my utility bills for me.
I like their service but my pg&e bills were already low enough ($60ish averages) so the $5 per month saving they found for me didn’t change my life much
Date of experience: May 29, 2024
Reply from EcoTrove
Thank you for the feedback, Mehran. Could you please send us an email at info@ecotrove.com so that we can ask you a few quick questions that might allow us to secure further savings on your account. You might be eligible for more specific government credits that we are not currently taking advantage of.
While the savings we find for you will likely never be higher than 20%, we will try our best to move your $5 savings up to $10
The set up process was remarkably straightforward. Now I’m fully using green energy and somehow saving money in the process!
Date of experience: May 22, 2024
Reply from EcoTrove
Thank you for the feedback, Ben. Our technology identifies the cheapest energy generators in your area, your optimal rate plan mix, and any government incentives we can secure for your behalf. This allows EcoTrove to save you a significant portion off your utility bills.
Ecotrove made my energy bill experience much easier. I hated how much my PG&E bills were changing each month with arbitrary price increases that came out of nowhere. But with ecotrove, I now pay the exact same price every month, for a price that doesn't change with my energy usage.
They're also significantly cheaper. Not really sure how they can make it work but they apparently find savings on my behalf, which is pretty nice.
Date of experience: June 06, 2024
Reply from EcoTrove
Hi Torsten - thank you for your review and feedback. We find savings on your behalf by optimizing the rate plan you use with your utility, searching for the cheapest power source in your area, and securing any applicable government incentive for you. We'll try to emphasize the "how" more clearly as we continue saving you money on your power bills.
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