4.6
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For me, Mayo Clinic Diet is perfect.
The two-week start takes the guess work out of what to eat. You get grocery lists and simple, satisfying recipes.
The encouragement to address habits that inhibit or propel weight loss is also a wonderful feature.
The app is straightforward and easy to use. The program truly addresses everything you need to succeed.
Mayo clinic provided great recipes, habit changers, and nutrition guidelines to enable me to change my eating outlook and lifestyle. I have the confidence
of guidance from the expertise of the Mayo Clinic and their health standards - not some new fad or 'miracle cure'. Instead of focusing on how overweight I am, I now focus on eating healthier. When I eat something unhealthy, (sweets, processed food, etc.), I do not wallow in guilt which triggers more eating. I am not on a diet. I am living a new lifestyle in which I consciously make food and portion decisions. In 5 months, (including the Thanksgiving and Christmas 'eating' holidays), I have lost 28 pounds!! Other diets I have tried, I lost maybe 10 pounds and then gained it back. With Mayo Clinic, I have changed me. I rarely eat prepackaged quick fix foods. I am eating fresh, whole food. I would recommend the Mayo Clinic Diet to anyone looking to improve themselves. I have relied on the Mayo Clinic for other medical issues.
I had a very successful experience ! I lost over 20 pounds after trying and failing at other attempts since putting on Covid weight. I tried this diet because my daughter in law recommended it after losing 30+ pounds.
It was easy to follow and I formed good habits that will take me forward. The program simplifies tracking nutrition. I didn’t need a PhD in nutrition to succeed !!!
I really appreciate the approach of the diet that includes a wide variety of foods. It felt well-rounded and sustainable, which made it enjoyable overall. However, as my body has evolved, I've noticed that my metabolism doesn't respond the way it used to, which made following any diet challenging. While the diet itself is solid, I personally struggle with losing my extra few pounds.
Written by the company
If you’re ready to commit to making a real change in your life, we have a real solution — the New Mayo Clinic Diet offers a straightforward, affordable approach to effective, practical, and healthy weight loss.
We believe that good food can be great. With the Mayo Clinic Diet, you can forget about counting calories and calculating points. We teach a common sense, medically-sound approach to making smart decisions about eating — whether you’re dining in or out.
To get started, we recommend taking the free Diet Assessment where you can discover how your mindset and motivation can set you on the right path to weight loss success.
155 Water Street, 11201, Brooklyn NY, United States
4.6
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
For me, Mayo Clinic Diet is perfect.
The two-week start takes the guess work out of what to eat. You get grocery lists and simple, satisfying recipes.
The encouragement to address habits that inhibit or propel weight loss is also a wonderful feature.
The app is straightforward and easy to use. The program truly addresses everything you need to succeed.
Date of experience: April 19, 2025
Reply from Mayo Clinic Diet
Hi Julia. We appreciate your kind words and are thrilled to hear that you find the Mayo Clinic Diet to be a perfect fit for your needs. It's wonderful to know that the two-week start, grocery lists, recipes, and focus on habit change have been so helpful. We're also glad to hear that you find the app user-friendly and that the program addresses all the elements you need for success. Your positive feedback is truly valued. Wishing you continued success as you work toward your health and wellness goals!
Mayo clinic provided great recipes, habit changers, and nutrition guidelines to enable me to change my eating outlook and lifestyle. I have the confidence
of guidance from the expertise of the Mayo Clinic and their health standards - not some new fad or 'miracle cure'. Instead of focusing on how overweight I am, I now focus on eating healthier. When I eat something unhealthy, (sweets, processed food, etc.), I do not wallow in guilt which triggers more eating. I am not on a diet. I am living a new lifestyle in which I consciously make food and portion decisions. In 5 months, (including the Thanksgiving and Christmas 'eating' holidays), I have lost 28 pounds!! Other diets I have tried, I lost maybe 10 pounds and then gained it back. With Mayo Clinic, I have changed me. I rarely eat prepackaged quick fix foods. I am eating fresh, whole food. I would recommend the Mayo Clinic Diet to anyone looking to improve themselves. I have relied on the Mayo Clinic for other medical issues.
Date of experience: April 16, 2025
Reply from Mayo Clinic Diet
Hi Cherrie. Thanks so much for taking the time to share your positive experience with our program. It's wonderful to hear how the guidance and resources have empowered you to make lasting changes to your eating habits and lifestyle. We understand how challenging it can be to break old patterns and embrace new ones, and we're thrilled that you've found the support and tools you needed to succeed. We wish you continued success on your journey!
Let me save you some time and money: this isn’t the Mayo Clinic you think it is.
The Mayo Clinic Diet is actually operated by a third-party company called Digital Wellness, which handles all subscription billing and customer support. The name may say “Mayo Clinic,” but what you’re dealing with is a marketing operation wrapped in medical branding, with deceptive billing practices and almost no accountability.
The diet itself was fine — nothing special, but not terrible either. Unfortunately, it’s buried under a mountain of confusing terms, surprise charges, and customer-unfriendly policies.
Here’s what they don’t make clear until after they’ve charged you:
- No refunds beyond a narrow 3-day “cooling off” period — and that doesn’t even apply to monthly plans (which most people choose).
- If you want to cancel a long-term plan early, they make you “downgrade” to a shorter plan and pay the difference in monthly pricing — essentially charging you more to leave.
- Auto-renewals happen without any notice. You don’t get a reminder, just a receipt after they’ve already charged your card.
- Canceling auto-renewal requires logging in and manually disabling it at least one day before your renewal date. Miss the window by a few hours? Too bad.
- Customer service is slow, rigid, and basically scripted to say: “You agreed to the terms.”
Everything about this feels like it was built to trap people into recurring charges, all while hiding behind the legitimacy of the Mayo Clinic brand. But make no mistake — Digital Wellness is the one profiting here, and they’ve made the terms deliberately confusing to do so.
It’s disappointing, misleading, and absolutely not what I expect from something associated with a world-renowned medical institution.
Avoid it. Read the fine print. And don’t be fooled by the name.
Date of experience: April 14, 2025
Reply from Mayo Clinic Diet
Hi Michael. We appreciate you taking the time to share your experience with us. We're sorry you are feeling frustrated with our cancellation policies. We strive to provide clear and transparent information about our programs, services, and policies.
The Mayo Clinic Diet is powered and managed by Digital Wellness. The Mayo Clinic has partnered with Digital Wellness, for the development of an online, next-generation Mayo Clinic Diet program. We work very closely with our partners at the Mayo Clinic.
We are always willing to listen and work with our valued members. Please reach out to our support team. We're happy to help.
https://diethelp.mayoclinic.org/s/contactsupport
Clear fact based information. We'll planned practical meals. Budget friendly food choices.
Date of experience: April 05, 2025
Reply from Mayo Clinic Diet
Hi Katherine. Thank you for your kind words. We appreciate you taking the time to share your positive experience. We're glad you found our information helpful and that our meal plans were practical and budget-friendly. Wishing you continued success on your journey!
I really appreciate the approach of the diet that includes a wide variety of foods. It felt well-rounded and sustainable, which made it enjoyable overall. However, as my body has evolved, I've noticed that my metabolism doesn't respond the way it used to, which made following any diet challenging. While the diet itself is solid, I personally struggle with losing my extra few pounds.
Date of experience: March 30, 2025
Reply from Mayo Clinic Diet
Hi Maryam. We appreciate your kind words about the diet's variety and sustainability. It's wonderful to hear that you found it enjoyable. We understand that individual metabolisms can change over time, making weight management more challenging. Please reach out to our support team for additional guidance on overcoming plateaus, we're here to help. https://diethelp.mayoclinic.org/s/contactsupport
I had a very successful experience ! I lost over 20 pounds after trying and failing at other attempts since putting on Covid weight. I tried this diet because my daughter in law recommended it after losing 30+ pounds.
It was easy to follow and I formed good habits that will take me forward. The program simplifies tracking nutrition. I didn’t need a PhD in nutrition to succeed !!!
Date of experience: March 29, 2025
Reply from Mayo Clinic Diet
Hi James. We are thrilled to hear about your success! It's inspiring to know you've achieved such positive results and formed healthy habits. We understand the challenges of weight loss, especially after gaining weight during the pandemic. We're delighted that our program helped you reach your goals and that you found it easy to follow. Your positive experience is what motivates us to continue providing support and guidance to those seeking a healthier lifestyle.
I just signed up today for the program but I decided to cancel. When I went to do that under the settings, it said it would still charge me every month for the next year and that I could cancel the auto-renew for March 28 2026. I do not want to do this program. I want to cancel and get a refund. I haven't even done it a full day and there doesn't seem to be a way to cancel until a year is up. That's ridiculous.
UPDATE: The three day cool down period in Mayo's response is not true. I was emailed the following message from their customer service, "A refund will not be issued as per our cancellation policy"
UPDATE TO THE UPDATE: I sent screenshots of the response from the Mayo Clinic Diet team to this review to the customer service rep I was emailing with, and I can confirm that the refund has hit my account today.
Date of experience: March 23, 2025
Reply from Mayo Clinic Diet
Hi Pat. We're sorry for any frustration caused. We can assure you that we do offer a 3-day cooling period from the date of registration. If you are on a monthly plan with a commitment period, you will be released from your commitment if you initiated contact within this time period. We also offer early cancellation options outside of the cooling period. We know how important it is that the program is a good fit for you. Please reach out to our support team and ask to speak to our Member Success Manager, who can review your case. Please contact us as we are not able to find your account with the information provided in this review: https://diethelp.mayoclinic.org/s/contactsupport
I liked the program. However, they would not let me cancel even though I reached my weight goal.
Date of experience: March 26, 2025
Reply from Mayo Clinic Diet
Hi JK. We appreciate your feedback and are sorry you're feeling frustrated over our cancellation policy. We are always willing to work with our members and have reached out to provide a solution. We strive to provide a program that supports your journey. We are thrilled that you liked the program and were able to achieve your weight loss goals!
Lost five pounds week one following the diet (almost religiously-substituted prunes once as I ran out of banana) and the exercise routine (have to admit for this 70 year old, it was challenging but I did it (albeit with a few adjustments in how - wall sits OMG I could only do 30 sec. at a time).
Date of experience: March 24, 2025
Reply from Mayo Clinic Diet
Hi Olga. We're so glad to hear you've had a positive experience with the diet and exercise routine. It's inspiring to hear about your commitment to your health goals. We appreciate your feedback and are happy to know that you're finding the program challenging yet achievable. Wishing you continued success as you work toward your personal goals!
This program was able to help me lose weight, faster, and better than any program I have ever tried.
Date of experience: March 24, 2025
Reply from Mayo Clinic Diet
Hi Thomas. We are so happy to hear that you have had such a positive experience with our program. It is incredibly rewarding to know that we have been able to help you achieve your weight loss goals. Thank you for sharing your feedback.
Thorough, respectful, innovative, supportive and priced reasonably with great results if you are ready to see change!
Date of experience: March 21, 2025
Reply from Mayo Clinic Diet
Hi Barbara. Thank you for your kind words and for taking the time to share your experience. We're committed to providing our members with the best possible experience, and we're so glad to hear that you're enjoying your journey! Wishing you continued success!
An easy diet that offers tremendous food variety and support.
Date of experience: March 20, 2025
Reply from Mayo Clinic Diet
Hi RD. Thank you for your kind words. We're thrilled to hear you're enjoying the variety and support offered by our program. We wish you continued success on your journey.
The plan is easy to follow. The menus and recipes are easy to follow and adjust to my taste preferences. I am learning behaviors that are keeping me and my spouse at a healthy weight. The app reinforces positive behaviors. Thank you Mayo Clinic Diet Team.
Date of experience: March 13, 2025
Reply from Mayo Clinic Diet
Hi David. Thanks so much for your kind words, we're thrilled to hear that you're finding the plan helpful and enjoyable. It's wonderful to know that you're learning healthy habits that are benefiting both you and your spouse. We're committed to providing support and resources to help people achieve their health goals. Wishing you both continued success on your journey!
What makes the Mayo Clinic Diet so great? Well, mainly, it works! I've never been so successful AND had it last--I've lost 65 pounds so far, and I know that I will reach my health goals if I follow the program. It's based on science, and it has all the elements needed for lasting change. Things that have helped me the most are 1) how the program started at the beginning--making sure that I was actually ready to change, 2) the importance of small changes and how each step helps, 3) the support from the Facebook group--oh, it's so important! The help and ideas and cheering from Mayo Clinic Diet moderators and other people like me has made all the difference, 4) the website and all the resources there, and 5) of course the foods and recipes -- real foods, no gimmicks, with meals that taste good and that I look forward to making.
Date of experience: March 11, 2025
Reply from Mayo Clinic Diet
Hi Julia. Thank you for sharing your inspiring story and positive experience with the Mayo Clinic Diet. We are thrilled to hear that the program has been so successful for you, and we are particularly pleased to know that you have found the program's approach to lasting change, small steps, and support to be helpful.
We are also delighted that you have found the Facebook group to be such a valuable resource. The community aspect of the program is designed to provide encouragement and support, and it is wonderful to hear that you have benefited from the interactions with other participants and moderators.
Great experience, easy to follow recipes, communication and best customer service
I lost the weight and I can maintain it
Date of experience: March 30, 2024
Reply from Mayo Clinic Diet
Hi Mouna. We are thrilled to hear about your positive experience! It's wonderful to know that you found our recipes easy to follow and our customer service helpful. We're so happy to hear that you've achieved your weight loss goals and are able to maintain them. Thank you for sharing your kind words!
Reply from Mayo Clinic Diet
Hi Cheryl. Thanks so much for the excellent review. We're glad to hear that our response was helpful and prompt. Our team is here to support you and we wish you continued success on your journey!
I would highly recommend this program.
Date of experience: March 09, 2025
Reply from Mayo Clinic Diet
Hi Lois. Thank you for your kind words. We're thrilled to hear you had a positive experience and wish you all the best as you work toward your wellness goals.
I like the variety of meals in the Mayo Clinic Diet plans and I like its exercise plans.
Date of experience: March 09, 2025
Reply from Mayo Clinic Diet
Hi TC. We appreciate your positive feedback! It's wonderful to hear that you're enjoying our healthy recipes and convenient exercise plans. We wish you all the best as you continue on this journey!
Reliable method for maintaining a sound routine to manage healthy eating and lifestyle habits.
Date of experience: March 09, 2025
Reply from Mayo Clinic Diet
Hi Linda. Thanks so much for the awesome review. We're thrilled to hear that you've found our program helpful in maintaining a healthy lifestyle. We strive to provide resources that empower individuals to make positive changes. We wish you continued success on your journey!
When I began the Mayo Clinic Diet at the end of November (weighing-in at 292 pounds), I was informed that -- if I truly engaged with the program -- in four months I could lose 36 pounds, and that I could reach my goal of 190 pounds in ten months. Now in early March, my weight is fluctuating in the 257-254 pound range, with the 36-pound goal more or less in hand. I am quite optimistic that in the autumn my weight will be fluctuating in the 185-195 range.
One useful approach in this diet is a definite structure and set of easily-implemented routines combined with a relatively open and flexible attitude, grounded in a sense that reality is marked both by complexity and fluidity. Attention is given to our ability to shape and alter the habits which help determine how we live. An extremely helpful array of resources is provided. This includes videos and webinars, meal plans and recipes, suggestions and encouragements, as well as fairly easy-to-use tools for structuring and tracking what we consume, how we exercise, and how all of this impacts what we weigh.
There is no rigid quest for perfection here, but an understanding that we can be mindfully engaged in a process (with ups and downs) that helps us shape our lives and bodies in positive ways. Especially helpful is the blending of a science-based approach (balancing food groups, understanding how the body works, etc.) with the nurturing of one's ability to become more of what we want to be.
Date of experience: March 09, 2025
Reply from Mayo Clinic Diet
Hi Paul. Thank you for sharing your experience with the Mayo Clinic Diet. We are delighted that you are embracing the program and making progress toward your weight loss goals.
We appreciate your insights about the program's structure, flexibility, and the resources provided. It is encouraging to hear that you are finding the combination of science-based principles and personal empowerment to be effective. We are committed to providing our participants with the tools and support they need to achieve their health and wellness goals.
Wishing you continued success on your journey!
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